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re: Am I the a-hole? Doctors office sent me to collections
Posted on 7/16/26 at 8:21 pm to shutterspeed
Posted on 7/16/26 at 8:21 pm to shutterspeed
quote:
hospitals/clinics are super quick to kick you to collections and on the downlow too
Ochsner is at the top of the list.
I was threatened with collections over a balance of $91.00 for something that insurance didn't cover when I was making payments on it.
They were getting their money.
I think it is unethical for a medical provider to refuse service when there's a balance due, particularly a small balance.
Posted on 7/16/26 at 8:35 pm to jlovel7
Pretty common practice to ask if insurance or address has changed when checking in for any medical appointment.
Posted on 7/16/26 at 8:42 pm to jlovel7
I'm the a-hole for having read all of that.
Posted on 7/16/26 at 8:52 pm to jlovel7
You are not the a-hole. But:
…frick BCBS every day and twice on Sundays. I’ve been fighting with them for six fricking months for denying coverage for my cancer surgery. And then later denying a blood test (tumor DNA marker test) to see if my cancer has come back because, and I fricking quote, it “doesn’t affect my health.” BCBS can frick right off as far as I’m concerned.
quote:
BCBS
…frick BCBS every day and twice on Sundays. I’ve been fighting with them for six fricking months for denying coverage for my cancer surgery. And then later denying a blood test (tumor DNA marker test) to see if my cancer has come back because, and I fricking quote, it “doesn’t affect my health.” BCBS can frick right off as far as I’m concerned.
Posted on 7/16/26 at 9:00 pm to jlovel7
Did you not wonder why you didn’t receive a bill from your last visit? Surely you knew. Just say sorry and give them your credit card. Why all the drama?
Posted on 7/16/26 at 9:32 pm to Red Stick Tigress
quote:
I think it is unethical for a medical provider to refuse service when there's a balance due, particularly a small balance.
Maybe, but would you expect the same of your plumber or mechanic? No one wants to take care of people who don’t pay (RIP emergency medicine).
Posted on 7/16/26 at 9:35 pm to Red Stick Tigress
quote:
I think it is unethical for a medical provider to refuse service when there's a balance due, particularly a small balance.
I think it's unethical for people not to pay me for my services. It's theft.
Posted on 7/16/26 at 9:38 pm to cwil177
quote:
expect the same of your plumber or mechanic
Plumbers and mechanics don't take a hippocratic oath .
It takes months for providers and insurers to reconcile coverage so if a patient ends up with a balance, it's not something they know about immediately and oftentimes have to work into their budget.
Comparing Healthcare to a service technician is apples and oranges.
Posted on 7/16/26 at 9:41 pm to Red Stick Tigress
That oath don't mean shite and there are different versions. Mine didn't say take care of freeloaders that abuse your generosity.
Posted on 7/16/26 at 9:42 pm to Red Stick Tigress
quote:
It takes months for providers and insurers to reconcile coverage so if a patient ends up with a balance, it's not something they know about immediately and oftentimes have to work into their budget.
True
Posted on 7/16/26 at 9:48 pm to SmackoverHawg
quote:
not pay me for my services
I never said that the provider wasn't getting paid.
Posted on 7/16/26 at 9:49 pm to jlovel7
quote:
Am I the a-hole here?
frick no. They're lucky you didn't demand to see the owners of the practice to tell them their front desk team suck at their jobs and are actively driving away business.
Posted on 7/16/26 at 10:12 pm to jlovel7
How much is the bill?
If it is less than 500 or 1,000, doesn't it not report on your credit reports?
If it is less than 500 or 1,000, doesn't it not report on your credit reports?
Posted on 7/16/26 at 10:20 pm to jlovel7
Not at all. I’d have flipped out
Posted on 7/16/26 at 10:45 pm to jlovel7
Find another practice and grill them on Google reviews as well as any social media platform. Sounds like a terribly-run office. I had a similar situation with my Urologist like 12 years ago when I got my vasectomy. I went back to get it checked and they said I had an outstanding balance from the procedure. I explained I paid cash and didn't even use insurance, never was contacted by collections. Offices assume everyone out here are just deadbeats that don't pay their bills.
This post was edited on 7/16/26 at 10:48 pm
Posted on 7/17/26 at 12:58 am to jlovel7
No, you aren't.
I just had a somewhat similar visit at my dentist. They came up with a balance AFTER insurance and AFTER I had paid my deductible. I called the insurer and the insurer said they billed over the in-network amount of their contract that they agreed to. I took that information back and they started in with, "the insurer doesn't tell us what to charge ". It was over $2.12. They sent that to me for five months. In the mail. And once a month I stopped by to pay it. Each time the office was closed for lunch or they closed early. I don't use checks any longer and I don't give out credit card numbers on VM because they never answer the phone and I'll be damned to leave that info in a voice message. And they don't have a link to pay over the Internet. So I called them and said I'll pay it when I come in for cleaning. It would cost me more to drive there to pay it than the $2.12. They were okay with that, but I wasn't finished and told them they made a thousand dollars on an insurance inflated in-network price and should have eat it. They spent that on five months of stamps, paper, ink and envelopes, plus the time it took to chase me down over it. I said, "the sign of a good business manager is knowing when actions would cost more than the reward." There was a delay. A pregnant pause while she digested the meaning, then said, you're right. She said she was crediting me and writing it down to a zero balance.
I hate medical coding and billing. My old doctor, we could talk about anything on a follow up after an annual physical without charge, but he retired and the new doctor, if you deviate one little bit from the follow up, he'll throw a consultation fee on it. So I keep to the point, but I have told him that is disappointing to me that he does that.
I just had a somewhat similar visit at my dentist. They came up with a balance AFTER insurance and AFTER I had paid my deductible. I called the insurer and the insurer said they billed over the in-network amount of their contract that they agreed to. I took that information back and they started in with, "the insurer doesn't tell us what to charge ". It was over $2.12. They sent that to me for five months. In the mail. And once a month I stopped by to pay it. Each time the office was closed for lunch or they closed early. I don't use checks any longer and I don't give out credit card numbers on VM because they never answer the phone and I'll be damned to leave that info in a voice message. And they don't have a link to pay over the Internet. So I called them and said I'll pay it when I come in for cleaning. It would cost me more to drive there to pay it than the $2.12. They were okay with that, but I wasn't finished and told them they made a thousand dollars on an insurance inflated in-network price and should have eat it. They spent that on five months of stamps, paper, ink and envelopes, plus the time it took to chase me down over it. I said, "the sign of a good business manager is knowing when actions would cost more than the reward." There was a delay. A pregnant pause while she digested the meaning, then said, you're right. She said she was crediting me and writing it down to a zero balance.
I hate medical coding and billing. My old doctor, we could talk about anything on a follow up after an annual physical without charge, but he retired and the new doctor, if you deviate one little bit from the follow up, he'll throw a consultation fee on it. So I keep to the point, but I have told him that is disappointing to me that he does that.
This post was edited on 7/17/26 at 1:00 am
Posted on 7/17/26 at 4:37 am to jlovel7
Same thing happened to me over $17. However, EAMC in Auburn-Opelika did send me to collections.
$17 freaking dollars.
$17 freaking dollars.
Posted on 7/17/26 at 4:59 am to jlovel7
Every time I go to the doctor for my annual physical they will tell me I owe them nothing and I have to tell them I want to pay my $30 copay because they charge a fee to take it over the phone and I don't want to mail a check like im 90. the first time I returned to the doctor and found out a had a balance, that had been there nearly a year at that point, I flipped out. I don't like having debt even if it is just $30.
Posted on 7/17/26 at 5:18 am to Warfarer
quote:
Every time I go to the doctor for my annual physical they will tell me I owe them nothing and I have to tell them I want to pay my $30 copay because they charge
Wellness visits do not have a copy and businesses are not just setup to receive cash for services they didn't render.
Posted on 7/17/26 at 5:19 am to jlovel7
quote:No. You aren't.
Am I the a-hole here?
What you described in the OP is ridiculous. A letter covering the encounter would be a worthwhile service to ownership (which is almost certainly offsite and unaware).
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