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re: Woman catches mechanics at Kia of Lake Charles taking parts from her vehicle
Posted on 8/2/26 at 11:12 am to AFtigerFan
Posted on 8/2/26 at 11:12 am to AFtigerFan
quote:
To troubleshoot another vehicle. They had a different KIA in the shop and weren’t sure what would fix the problem. They took good parts off her car and put them on the broken vehicle to see if it would fix the problem. If it did, they would order those parts for the broken vehicle, and reinstall her vehicle’s parts. This was a way for the service department to diagnose the other car without wasting money on unnecessary parts.
Yeah, accumulating "test" used parts for a dealership would entail such a monumental cost it can't be done. Come on, Man
This dealership wasn't using her used parts to test on another vehicle and "we gonna replace 'em wit new pahts".
This post was edited on 8/2/26 at 11:13 am
2
Posted on 8/2/26 at 11:19 am to BWHLSU
And the Service Manager is now working where?
Posted on 8/2/26 at 11:25 am to AFtigerFan
quote:
To troubleshoot another vehicle. They had a different KIA in the shop and weren’t sure what would fix the problem
This is why they have expensive diagnostic machines with proprietary software to diagnose the problem along with a multitude of trouble shooting guides. There is absolutely no need to be pulling parts off of one vehicle and putting them on another. Why create double the work? I also have a very hard time believing a dealership would have an aversion to ordering a part just to save money because charging a premium for parts is a cornerstone of their business model
Posted on 8/2/26 at 11:34 am to tiggerthetooth
“We replaced them for free”
Acting like they gave her a good deal
Acting like they gave her a good deal
Posted on 8/2/26 at 11:39 am to LSUMJ
Worst part is the Service Manager that was let go was no doubt following the orders of upper management.
Ma'am, I don't know you, but kudos to you for calling this out. What an absolute shitty practice.
Ma'am, I don't know you, but kudos to you for calling this out. What an absolute shitty practice.
Posted on 8/2/26 at 11:43 am to tiggerthetooth
Why I do everything possible to do everything myself. Zero reason not to with all the resources out there. Own your own domain!
Posted on 8/2/26 at 12:00 pm to Bayou
quote:
I certainly hope this is an isolated dealership
We had a similar but less extreme bad experience at a Kia dealership in the DC area. Got sick of bringing our good cars into DC to get beat up and were looking at a beater that Kia had on the lot in Woodbridge. They were sleazy af (even for a dealership) and we left.
Posted on 8/2/26 at 12:03 pm to tiggerthetooth
I’d be leaving that dealership with a brand new vehicle for free
Posted on 8/2/26 at 12:15 pm to TexasTiger08
quote:
“We replaced them for free”
That was the most cringeworthy part of the whole video.
Stealerships need to cease to exist.
Posted on 8/2/26 at 12:17 pm to deltaland
It still doesn’t make sense to me. Why would they take parts off?They would eventually have to put that or another of the same kind of part back on. I mean she would be returning to get her running car back.
Posted on 8/2/26 at 12:17 pm to tiggerthetooth
"Calm down."
Posted on 8/2/26 at 12:38 pm to tiggerthetooth
Oooops! The dude got caught. Tells the lady to put the phone down.
I follow the "Stay Dirty" site of YouTube. The guy owns a private auto repair shop and chronicals the difficulty of working on modern vehicles. In addition to mechanics having to be a wrench monkeys they now have to be proficient at coding. Plus trying to find the parts for these modern vehicles is becoming difficult. All this designed to do one thing - force the owners to take their vehicles to the dealer to get it worked on.
Apparently this lady uncovered a new scam - Dealer Auto Service Shops stealing parts from vehicles.
What a mess.
I follow the "Stay Dirty" site of YouTube. The guy owns a private auto repair shop and chronicals the difficulty of working on modern vehicles. In addition to mechanics having to be a wrench monkeys they now have to be proficient at coding. Plus trying to find the parts for these modern vehicles is becoming difficult. All this designed to do one thing - force the owners to take their vehicles to the dealer to get it worked on.
Apparently this lady uncovered a new scam - Dealer Auto Service Shops stealing parts from vehicles.
What a mess.
Posted on 8/2/26 at 12:43 pm to BWHLSU
quote:I have no idea if that’s what they were doing. I was just answering the question on why they could be doing it. It’s a typical maintenance practice when the technicians aren’t trained to properly troubleshoot issues. It’s also done when you have issues that the automated systems can’t diagnose. It happens all the time in the aircraft world, but clearly they are canibalizing their own planes, not a customers.
This dealership wasn't using her used parts to test on another vehicle and "we gonna replace 'em wit new pahts".
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