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Message

re: United CEO doubles down, calls passenger "belligerent", claims United followed rules

Posted on 4/11/17 at 3:46 pm to
Posted by TitleistProV1X
Member since Nov 2015
3649 posts
Posted on 4/11/17 at 3:46 pm to
quote:

He was actually, he raised his voice at the attendant.



Ahhh I see you're just trolling for reactions. Well played, should've caught onto this earlier.

Why is it that you can only spot a troll when they've really gone off the deep end? It should've hit me earlier that no one could be as dumb as you were pretending to be.
Posted by shel311
McKinney, Texas
Member since Aug 2004
112898 posts
Posted on 4/11/17 at 3:46 pm to
quote:

Okie doke, then the police have every right to remove him by any means necessary, which they did.

Yep, and if the aviation attorneys are correct, he'll face no penalties and be rewarded handsomely with a settlement from United, proving he did nothing wrong and they did lots wrong.

Not sure what point you were going for there.
Posted by Fun Bunch
New Orleans
Member since May 2008
130305 posts
Posted on 4/11/17 at 3:46 pm to
quote:

This dude's reluctance to admit that is one of the better cases of a guy just going out of his way to make terrible points just so he doesn't have to concede his original point that I've seen in a while.


Its pretty awesome. He may be trolling at this point but I'm ok with that.
Posted by Chicken
Jackassistan
Member since Aug 2003
27473 posts
Posted on 4/11/17 at 3:46 pm to
quote:

The plane landed at 9:01pm in Louisville

They started asking for volunteers at 3:40pm in Chicago
dude...what time was the plane schedule to leave Chicago? 5:40pm? they weren't going to drive to Louisville if there was a chance they could fly.

Posted by NYNolaguy1
Member since May 2011
21764 posts
Posted on 4/11/17 at 3:46 pm to
quote:

He starts by politely asking the passenger what's going on. Once that ball gets rolling...then what should he have done?


Reported to his superiors that he thinks this person is legally occupying a seat that is rightfully his and that United is trying to illicitly use the police to eject a peaceful passenger for monetary reasons.

Or they can bring down the hammer without thinking and become the problem.

One is easier than the other.
Posted by Junky
Louisiana
Member since Oct 2005
9230 posts
Posted on 4/11/17 at 3:47 pm to
quote:

And their policy very well may say that once the passenger is on the plane, they cannot kick him off for THAT reason. There's a list of reasons, that is not one of them.


Lawyers can be wrong

An article about how they can

Fly Rights DOT
This post was edited on 4/11/17 at 3:48 pm
Posted by WG_Dawg
Member since Jun 2004
90333 posts
Posted on 4/11/17 at 3:47 pm to
quote:

Not sure what point you were going for there.


My point was that everything that happened to him was a result of his shitty behavior.
Posted by shel311
McKinney, Texas
Member since Aug 2004
112898 posts
Posted on 4/11/17 at 3:47 pm to
quote:

Just to be clear, I'm about 99% certain the guy had no clue what his actual rights were in the Contract of Carriage. He just so happened to be within his rights in this case, at least as it appears, but he was likely going to be throwing a fit regardless of the legality of said fit.
Oh definitely

Perhaps he got lucky, but the policy is what it is...whatever it may be.
Posted by Hangit
The Green Swamp
Member since Aug 2014
46860 posts
Posted on 4/11/17 at 3:48 pm to
quote:

Okie doke, then the police have every right to remove him by any means necessary, which they did.


What if a Burger King manager told a LEO that you stole a Coke. Things escalate and he shoots you. The video clearly shows later that you were sitting in your seat and that a different white boy with the same stupid Georgia sweatshirt on stole the Coke.

You were still not wrong, but are dead.
Posted by SEClint
New Orleans, LA/Portland, OR
Member since Nov 2006
49487 posts
Posted on 4/11/17 at 3:48 pm to
quote:

I am not sure what I would do.


Ask for an additional $1200, free hotel room and ride to hotel, and ride back to airport.
Posted by NYNolaguy1
Member since May 2011
21764 posts
Posted on 4/11/17 at 3:48 pm to
quote:

agree he had every right to be fuming mad. Any of us would be as well. But there's a reason he is the only 1 of the 4 that was "roughed up" and physically dragged off the flight, and it's because of his behavior.


Which according to everything I am reading is legally justified.

He got beat up for asserting his rights. It happens. He'll probably be paid handsomely.
Posted by GRTiger
On a roof eating alligator pie
Member since Dec 2008
71214 posts
Posted on 4/11/17 at 3:49 pm to
quote:

but it doesn't excuse United's screw up.


I thought the screw up was how the guy was dragged out. I haven't had much time to read the whole thread, but is that not what people are mad about? Has the security company that employed the culprit received any backlash? Is everyone assuming United said "bust this fricker up?"
Posted by yellowfin
Coastal Bar
Member since May 2006
98954 posts
Posted on 4/11/17 at 3:50 pm to
Had I been the pilot I would have had everyone turn off electronic devices before calling security. No electronic devices no video no internet outrage.


Sometimes you have to think outside the box
Posted by Junky
Louisiana
Member since Oct 2005
9230 posts
Posted on 4/11/17 at 3:50 pm to
quote:


Ask for an additional $1200, free hotel room and ride to hotel, and ride back to airport


Probably would have gotten that free ride if he'd asked.
Posted by shel311
McKinney, Texas
Member since Aug 2004
112898 posts
Posted on 4/11/17 at 3:50 pm to
quote:

My point was that everything that happened to him was a result of his shitty behavior.

Nope, that's not correct. If United followed their own (alleged) policy, this would not have happened to him, so you are unquestionably incorrect.

Why would he have thrown a fit about being kicked off the plane that he was never kicked off of?
Posted by shel311
McKinney, Texas
Member since Aug 2004
112898 posts
Posted on 4/11/17 at 3:52 pm to
quote:

Lawyers can be wrong

Your first link, from what I can tell, never addresses United's actual policy, the one that the passenger entered into the contract with, fwiw.

If I missed where that article did, my bad, you can quote it for me.
Posted by baldona
Florida
Member since Feb 2016
24215 posts
Posted on 4/11/17 at 3:52 pm to
quote:

What's the difference between being told the flight is overbooked sitting at the gate or once you're boarded? It happens all the time


Because generally you know this can happen up until you have a seat number. Generally if you bought an "oversold" flight, you know because you don't have a seat and they won't give one to you. You bought a ticket and it says to check in at the counter or gate to get your seat assignment. Once you have an actual seat number, you are almost always good to go. There are ways for you to almost guarantee a seat now and that's by paying extra to pick one out. That's one of the many ways they are making extra money now. You can risk being the last one out on an oversold flight by not paying extra for a specific seat, or pay the fee.

Furthermore, the big difference here is the safety factor. If someone throws a fit at the gate or counter, its a lot easier to handle from a security aspect then on a small plane.
Posted by slackster
Houston
Member since Mar 2009
91838 posts
Posted on 4/11/17 at 3:52 pm to
quote:

I thought the screw up was how the guy was dragged out. I haven't had much time to read the whole thread, but is that not what people are mad about? Has the security company that employed the culprit received any backlash? Is everyone assuming United said "bust this fricker up?"


United's screw up was letting passengers board the plane before they "denied boarding." Everything went downhill from there.
Posted by Junky
Louisiana
Member since Oct 2005
9230 posts
Posted on 4/11/17 at 3:53 pm to
quote:

Nope, that's not correct. If United followed their own (alleged) policy, this would not have happened to him, so you are unquestionably incorrect.


They did follow policy, must flies need to fly, so a paid passenger was pulled.
Posted by Fun Bunch
New Orleans
Member since May 2008
130305 posts
Posted on 4/11/17 at 3:54 pm to
quote:

They did follow policy


Evidently not.
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