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re: McDonald’s to eliminate self-serve soda stations by 2032 citing “changing consumer habits"

Posted on 5/4/26 at 4:42 pm to
Posted by Crimson1L
Fairhope
Member since Nov 2015
291 posts
Posted on 5/4/26 at 4:42 pm to
quote:

I went to a McDonald's in Memphis and there was nothing out in store. Not even straws or napkins. Everything was behind the counter due to homeless and theft.


I don’t think it’s completely related to theft or being cheap on refills, but rather a change in the majority of people just not eating inside a fast food restaurant anymore.

The one in Fairhope is actually the same way. Building caught on fire a few years ago, and after the rebuild, they basically eliminated everything inside. Only a small seating area, mobile order pickup station, and computer kiosks to order inside. No soda stations or anything. Extremely spartan.
This post was edited on 5/4/26 at 4:45 pm
Posted by Lonnie Utah
Utah!
Member since Jul 2012
34514 posts
Posted on 5/4/26 at 4:44 pm to
Honestly, this is the Chic-fil-a model. Nobody has a problem with them.
Posted by Bjorn Cyborg
Member since Sep 2016
35495 posts
Posted on 5/4/26 at 4:45 pm to
The Memphis one is a full size, full service store. They just can't keep anything out in front due to riff raff.

Posted by Mr Clean
Power I-Formation
Member since Aug 2006
53518 posts
Posted on 5/4/26 at 5:05 pm to
Not sure I'll be alive then.

I'll play it by ear.
Posted by Obtuse1
Westside Bodymore Yo
Member since Sep 2016
30482 posts
Posted on 5/4/26 at 7:43 pm to
quote:

I don’t think it’s completely related to theft or being cheap on refills, but rather a change in the majority of people just not eating inside a fast food restaurant anymore.

The one in Fairhope is actually the same way. Building caught on fire a few years ago, and after the rebuild, they basically eliminated everything inside. Only a small seating area, mobile order pickup station, and computer kiosks to order inside. No soda stations or anything. Extremely spartan.


You are the closest to getting this correct. It has nothing to do with theft; that number falls into the noise of McDonald's operating costs.

In the 70-90s, McDonald's expanded the size of the restaurants, engaging people to come in and stay, easy/free drink refills got them staying longer and ordering more food. Profits went up.

Now over 75% of McDonald's food is ordered through the drive-thru or delivery. People aren't coming in and eating, and don't do birthday parties, etc., at nearly the rate they used to. The biggest single line item in the McDonald's corporation budget is property taxes because they own the majority of their properties. Given the situation, as they build and renovate locations, they are reducing square footage and their property taxes. Removing the self-serve counter and making them "spartan," as this poster mentioned, saves them huge amounts of money and doesn't impact the service of the vast majority of customers.

It is the governmental property tax "theft" that is driving this not the water cup ruse theft.
This post was edited on 5/5/26 at 5:09 am
Posted by tiggerthetooth
Big Momma's House
Member since Oct 2010
64364 posts
Posted on 5/4/26 at 7:44 pm to
The "culcha" strikes again.
Posted by Tarps99
Lafourche Parish
Member since Apr 2017
12703 posts
Posted on 5/4/26 at 7:56 pm to
quote:

McDonald’s has a unique dispensing approach that they utilize for the fountain. They do not use the standard bag-in-a-box.


Only for Coke is this true. Coke is usually stored in a 75 gallon tank. Most restaurants have two or three to limit down times and deliver dates. The rest is bag in a box. Most are 5 gallons and some were 2 1/2 gallons. McDonald’s is also a pioneer in automation as they also have an Automated beverage filling system where based on the order it will grab the correct cup and and fill it with ice and beverage on a conveyor system. Stuff was state of the art when my restaurant got it in 2002.


Now Wendy’s and Burger King are different. They have the ink cartridge type of syrups since they have the Coke Freestyle Machine.

The conspiracy is that Coke using that machine and the data it collects to see what new combinations of drinks people could come up with on their own.
This post was edited on 5/4/26 at 7:59 pm
Posted by OweO
Plaquemine, La
Member since Sep 2009
122166 posts
Posted on 5/4/26 at 8:08 pm to
Back in the day I had a buddy who kept a McDonalds and Burger King cup in his car and if he was around when they were busy, he would go into one of them, with his cup, fill it up with Dr. Pepper and leave.

One day, evidently the manager saw him walk in with the cup and watched him fill it up and went up to him and told him to throw it in the garbage and if he sees him in there again he would officially file a trespass on him. It was the location he passed by on a regular basis, but after that he stopped doing it, but he got away with it for several months..

But I am surprised it has taken them this long. When you go through the drive thru and order a drink that's all you get. If you are inside people can put less ice which means more drink, then they can go back and get refills and fill up before they leave. When you break that down, compared to those who order through the drive thru, those who dine in likely drink a lot more, which results in more cost.

Remember when you could go into McDonalds and get as much ketchup and jelly as you wanted?
Posted by OWLFAN86
Erotic Novelist
Member since Jun 2004
196566 posts
Posted on 5/4/26 at 8:12 pm to
Posted by OweO
Plaquemine, La
Member since Sep 2009
122166 posts
Posted on 5/4/26 at 8:23 pm to
What year did they take that photo of you?
Posted by ezride25
Constitutional Republic
Member since Nov 2008
26562 posts
Posted on 5/4/26 at 9:22 pm to
Behold the future of fast food.

Posted by wackatimesthree
Member since Oct 2019
13479 posts
Posted on 5/4/26 at 10:21 pm to
quote:

This is code for Coke has jacked up the price of coke and 20 an hour labor is cutting into profits, so we must make things more cost effective for our shareholders and so our CEO can fly on a private jet to the Caribbean for a six week summer vacation.


If that's what you really think it means you are retarded.
Posted by CR4090
Member since Apr 2023
9496 posts
Posted on 5/4/26 at 10:25 pm to
Posted by JoeyP239
Member since Nov 2025
1219 posts
Posted on 5/4/26 at 10:54 pm to
They should probably focus more on fixing their ice cream machines which seemingly haven’t worked in 30 years
Posted by billjamin
Houston
Member since Jun 2019
18061 posts
Posted on 5/4/26 at 10:58 pm to
quote:

Back in the day I had a buddy who kept a McDonalds and Burger King cup in his car and if he was around when they were busy, he would go into one of them, with his cup, fill it up with Dr. Pepper and leave.

You know babytac IRL?
Posted by TygerLyfe
Member since May 2023
3975 posts
Posted on 5/5/26 at 6:27 am to
quote:

Changing consumer habits?

7 syllables... when one would do... "theft"


Well, theft is a consumer habit... in some areas :jump2:
Posted by TygerLyfe
Member since May 2023
3975 posts
Posted on 5/5/26 at 6:30 am to
quote:

People aren't coming in and eating, and don't do birthday parties, etc., at nearly the rate they used to.


I'm sure this has nothing to do with their buildings looking like a cross between a DMV and the Gulag.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
9991 posts
Posted on 5/5/26 at 6:34 am to
LoL

Saving money is classy

This is the mindset. In her mind, she’s not stealing.
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
74858 posts
Posted on 5/5/26 at 6:44 am to
quote:

I get why they are making the move, but it is just adding the list of reasons to never go into one of these places.
I reached my personal tipping pernt a long time ago.

I have zero reason to visit a McDonald’s; it might as well be a Aggie souvenir shop to me.

I hate to join Teresa Heinz in any commonality but there it is.
Posted by cgrand
HAMMOND
Member since Oct 2009
48953 posts
Posted on 5/5/26 at 7:15 am to
quote:

Stop eating fast food
and drinking carbonated sweetened battery acid
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