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re: I canceled Cox today, and it illustrated why Cox sucks.

Posted on 2/5/25 at 2:42 pm to
Posted by LSUintheNW
At your mom’s house
Member since Aug 2009
36505 posts
Posted on 2/5/25 at 2:42 pm to
I wish I could show you the REAL way….

IYKYK
Posted by Clyde Tipton
Planet Earth
Member since Dec 2007
39702 posts
Posted on 2/5/25 at 2:42 pm to
quote:

Just wait until DirecTV suddenly has a contract dispute with Fox 30 minutes before the Super Bowl starts and you have a house full of people and a black screen.


Did they get Fox back?

We cut the cord last year after 2 years of no Fox.
Posted by cubsfan5150
NWA
Member since Nov 2007
16749 posts
Posted on 2/5/25 at 2:43 pm to
Then you just watch it over the air...
Posted by Tarps99
Lafourche Parish
Member since Apr 2017
9767 posts
Posted on 2/5/25 at 2:45 pm to
quote:

Left Comcast a few years ago and went through the same rigamarole, I already had service through a local ISP with no data caps and symmetric gigabit speeds.


Comcast’s voice prompts are very deceiving, but canceling can be a chore it is almost as bad as this skit on SNL.



Posted by Snipe
Member since Nov 2015
13813 posts
Posted on 2/5/25 at 2:45 pm to
quote:

You will soon find out that ATT and Direct TV are just as bad.


Yep.

Starlink and never look back.
Posted by Lsupimp
Ersatz Amerika-97.6% phony & fake
Member since Nov 2003
84096 posts
Posted on 2/5/25 at 2:51 pm to
When you go to bring your equipment in they’ll be so bored with you and look at you almost like “ wtf took you so long”?
Posted by TheHarahanian
Actually not Harahan as of 6/2023
Member since May 2017
21560 posts
Posted on 2/5/25 at 2:51 pm to

Years ago, when I made the switch to fiber internet and streaming, I took all the Cox equipment to their local brick and mortar, stacked it on the countertop, and announced I was stopping their services. No argument or sales pitch.
Posted by Dantheman504
N/A
Member since Jun 2013
4945 posts
Posted on 2/5/25 at 2:52 pm to
I really don't feel bad for anyone who still pays for a TV service like ATT/ Cox. Its like eating shite and then crying that you ate shite.

Furthermore, I had an issue with my ATT internet last month and a normal/local American answered the phone and ended up giving me $20 off a month.

This post was edited on 2/5/25 at 2:53 pm
Posted by TeddyPadillac
Member since Dec 2010
28570 posts
Posted on 2/5/25 at 2:53 pm to
quote:

Some areas you are still forced to use Cox if you want at least decent internet. AT&T will offer me 50Mbps for $60/mth

Crazy thing is my neighbors behind me all have fiber, 5 blocks over in front of me has fiber; they just happened to skip over my little section of the neighborhood.


Sounds like we might be really close neighbors.
ATT Fiber is all over my subdivision except for basically my street. Several hundred homes and probably 20-30 of them don't have access to ATT Fiber, only Cox.

I know ATT is probably worse than Cox, but I just want the option to cancel so I can stop paying $150 for just the internet.
Posted by el Gaucho
He/They
Member since Dec 2010
56728 posts
Posted on 2/5/25 at 2:54 pm to
You must be a lesbian if you hate cox so much
Posted by GrammarKnotsi
Member since Feb 2013
9840 posts
Posted on 2/5/25 at 2:54 pm to
unless it was ATT fiber, you screwed up
Posted by LemmyLives
Texas
Member since Mar 2019
9995 posts
Posted on 2/5/25 at 2:55 pm to
quote:

stop paying $150 for just the internet.


What the actual frick?
Posted by Spelt it rong
Louisiana
Member since Oct 2012
10497 posts
Posted on 2/5/25 at 2:56 pm to
quote:

Who still has Cox? Welcome to the 21st century Boomer.

I do unfortunately. The 1st phase of the neighborhood development only has Cox available. All other phases have 3+ options. The moment I have AT&T available, I'm switching over to fiber.
Posted by 504Voodoo
New Orleans
Member since Aug 2012
13705 posts
Posted on 2/5/25 at 2:59 pm to
Ha, I did the same last weekend. I canceled Cox for Att. The lady (from India) canceled me out and immediately tried to sell me on their cellular service.
Posted by OweO
Plaquemine, La
Member since Sep 2009
117312 posts
Posted on 2/5/25 at 3:06 pm to
quote:

You will soon find out that ATT and Direct TV are just as bad.



This. And I swear to god these companies don't just contract customer service out to some company in India because its cheaper, but they also know people will get frustrated dealing with them and just hang up and not cancel service, etc.

I don't know what it is, but I have a really hard time understanding people with strong "india" accents and I have to tell myself to really pay attention and don't get frustrated, but yeah they are reading from some printout or something.. They say whatever, you ask a question and its "can you hold please" then they mute the phone. Then they come back with an answer.

But Cox is hit and miss. Sometimes I get an English speaking.. I guess American. The AI chat that cox has is useless. I always try the chat first, but you can't get much information when it comes to billing with chat.

If I recall I want to say AT&T customer service is worse, but I switched to AT&T and liked it at first then after my 2 years was up went back to cox.
Posted by HoustonGumbeauxGuy
Member since Jul 2011
31428 posts
Posted on 2/5/25 at 3:08 pm to
They came into Kingwood last year to install a bunch of fiber optic wire, had multiple incidents of them cutting gas lines, coming into people’s backyards unannounced, leaving lunch wrappers and trash all in peoples yards

they got kicked the frick out for a while, they were literally told stop everything you are doing here



Posted by Napoleon
Kenna
Member since Dec 2007
70894 posts
Posted on 2/5/25 at 3:08 pm to
Be careful with Cox. Get receipits for anything you return. Anything. In 2007 i had a tech pick up my boxes. In 2009 i had to pay $800 for the boxes after they hit my credit report.
.in 2015 i canceled again. This time got a paper saying i turned them in. Sure enough a few months later i see on my credit report the claim that i didn't return my boxes. I was able to get it removed but i still lost points initially.
After posting about it online i found this is very very common.
. I also think i spelled recipit wrong. My spell check is off and that's a word like Guaruntee that i always frick up.
Posted by BoostAddict
Member since Jun 2007
3062 posts
Posted on 2/5/25 at 3:11 pm to
quote:

Starlink and never look back.



Yep it's amazing. And you can turn your account on/off or cancel right from the app.
Posted by 504Voodoo
New Orleans
Member since Aug 2012
13705 posts
Posted on 2/5/25 at 3:11 pm to
quote:

You will soon find out that ATT and Direct TV are just as bad.


While that ultimately may be true, I now have fiber and have cut my internet cost by 50%.
Posted by bengalman
In da Country
Member since Feb 2007
3808 posts
Posted on 2/5/25 at 3:11 pm to
I just shite canned direct tv yesterday after 15 minutes and went with youtube tv
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