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re: 1400 dollar water bill: Anybody ever dealt with JP water department?

Posted on 6/30/26 at 3:23 pm to
Posted by Spankum
The Sip
Member since Jan 2007
63270 posts
Posted on 6/30/26 at 3:23 pm to
First thing that you need to do is ensure thst you don’t have a leak somewhere on your side of the meter. You can do this by turning off all water in the house and watching the dials on the meter. If you can’t do it, hire a plumber to do so.

If you don’t have a leak tell them so and ask them to check for read or accounting errors on your bill.

If you do end up having a leak, you’ll obviously want to get that fixed. Water departments will typically give you a break if you find a leak and you aren’t an a-hole.
Posted by armsdealer
Member since Feb 2016
12337 posts
Posted on 6/30/26 at 3:31 pm to
I had to fight with BR water company several times when I lived there. I had to fight fire with fire. Luckily I pissed off the guy turning off my meter enough that he did some stupid stuff on camera and then all the other BS went away.

The problem, the house next to me was abandoned after the 2016 floods... the idiot kept shutting off the water and taking the wrong meter. After we get that fixed the idiot puts a different meter and I get charged THOUSANDS of dollars. The water company wanted me to pay to have the meter tested which wasn't cheap and also wasn't the problem!

Since I felt they were turning off the water without just cause I took steps to prevent that from happening... I wouldn't recommend it, but it worked... only because the field guy lost his cool... on camera. The incident brought my case to the right person and everything went away.

Years before I also had a meter that was skipping, that wasn't fun either. Eventually I got them to change the meter and suddenly my usage dropped drastically.
Posted by TigerMyth36
River Ridge
Member since Nov 2005
41795 posts
Posted on 6/30/26 at 3:38 pm to
My Apartment complex must have been hit with a large water bill because they have inspected the buildings more in the last 5 months than the previous 18 years combined. Something is going on with JP water and they are just hitting everyone with large bills.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
141055 posts
Posted on 6/30/26 at 4:05 pm to
Last year I had a $900 bill. Turns out I had a leak near the house. A rock had rubbed against the copper line and finally wore a pin hole. Called the water compnay, they told me to share the repair bill, which was $455. They credited me $800. I was quite pleased ultimately.
Posted by shutterspeed
MS Gulf Coast
Member since May 2007
73722 posts
Posted on 6/30/26 at 5:01 pm to
Can I come swim in your new pool?
Posted by threedog79
Member since Sep 2013
3968 posts
Posted on 6/30/26 at 5:11 pm to
quote:

we used 89K gallons over the span of 2 months.


Do you have a rice farm? How is that possible? I have heard of something like that when a water line busts under a house and not known to the owner.
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
76128 posts
Posted on 6/30/26 at 5:22 pm to
quote:

That is about 1 gallon a minute - all day, every day for two months.
Water bills are generally on a monthly schedule so……

Doing some quick math here…..

Stand by……

Almost there…..

That’s about three and a half gallons a minute - all day, every day for one month.

(I rounded up)
This post was edited on 6/30/26 at 5:23 pm
Posted by TheIndulger
Member since Sep 2011
19444 posts
Posted on 6/30/26 at 5:24 pm to
quote:

That is about 1 gallon a minute - all day, every day for two months.


OP is posting from the shower
Posted by Lonnie Utah
Utah!
Member since Jul 2012
35192 posts
Posted on 6/30/26 at 5:27 pm to
According to chatgtp.....

quote:

If I were in their situation, I'd avoid assuming it's either a leak or a bad meter until there was evidence. Here's the order I'd recommend:

Read the meter yourself.
Compare the meter's current reading to the reading on the bill.
If the numbers don't make sense, take a photo of the meter.
Turn off every water-using fixture and appliance.
Shut off faucets, toilets, ice maker, washing machine, irrigation, etc.
Watch the meter for 5–15 minutes.
If the flow indicator (often a small triangle, star, or digital flow display) is still moving, you almost certainly have water flowing somewhere.
Isolate whether the leak is inside or outside.
Turn off the home's main shutoff valve.
If the meter still shows flow, the leak is likely between the meter and the house (the service line), or there is a meter issue.
If the meter stops, the leak is somewhere inside the house or on irrigation connected after the shutoff.

Request the smart meter's detailed usage data.
One advantage of smart meters is they often record hourly or even more frequent usage.
If the graph shows a steady ~1 GPM 24/7, that's classic leak behavior.
If it shows one or two huge spikes, that points to a different issue.
If the pattern looks impossible, it could indicate a meter or billing problem.
Check the usual culprits.
Running toilets (put a little food coloring in the tank to see if it leaks into the bowl).
Irrigation systems.
Outdoor hose bibs.
Water softener stuck regenerating.
Humidifiers, evaporative coolers, reverse-osmosis systems.
If nothing is obvious, call a plumber.
A leak detection service can often find underground leaks without digging everywhere.
One thing to keep in mind

Since the utility just installed a smart meter, it's also worth asking:

Was the old meter reading estimated or actual?
Was the new meter initialized correctly?
Was the account accidentally billed using the wrong start or end reading?

Utilities occasionally make billing or installation errors, and smart meter data can usually help verify whether the usage was real.

If they tell me what city or water utility they're with, I can also explain what data that particular utility typically provides and how to interpret it.
This post was edited on 6/30/26 at 5:28 pm
Posted by thumperpait
Member since Nov 2005
4056 posts
Posted on 6/30/26 at 5:32 pm to
Electric company put smart meters on my house. Instead of 350.00 during summer, it's 635.00. bunch of bullshite scam
Posted by 4
Member since Jul 2022
28 posts
Posted on 6/30/26 at 5:59 pm to
The original post said "89K gallons over the span of 2 months"

Jefferson Parish water bills cover two months.

89000 / 61 days = 1459 gallons per day.
1459 / 24 = 60.8 gallons per hour
Close enough to 1 gallon per minute.
This post was edited on 6/30/26 at 6:02 pm
Posted by forkedintheroad
Member since Feb 2025
2689 posts
Posted on 6/30/26 at 6:00 pm to
quote:

Can I come swim in your new pool?


That's like $150.

OP has a new lake.
Posted by THRILLHO
Old Metairie near Cleary
Member since Apr 2006
50500 posts
Posted on 6/30/26 at 6:30 pm to
quote:

Something is going on with JP water and they are just hitting everyone with large bills.


They just built a new office building near the Huey P.
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
151507 posts
Posted on 6/30/26 at 7:08 pm to
quote:

Any advice on how to go about fighting a 1400 dollar water bill?
just don’t pay it
Posted by jorconalx
alexandria
Member since Aug 2011
11297 posts
Posted on 6/30/26 at 7:12 pm to
quote:

Water bills are generally on a monthly schedule so



Except that isn’t what the op said, dumbass
Posted by ronniep1
Baton Rouge
Member since Mar 2016
762 posts
Posted on 6/30/26 at 7:28 pm to
And I bitch about my $90 water, sewer, garbage bill. Water averages $18 - $19, and the rest is sewer & garbage.
Posted by America250
Member since Jun 2026
151 posts
Posted on 6/30/26 at 7:35 pm to
If at all possible, have a water well drilled on your property. It will pay for itself in the first year.
Posted by BROpaneTANK
Mandeville
Member since Apr 2010
3123 posts
Posted on 6/30/26 at 7:46 pm to
Weekly reminder to never use autopay for Water or Electricity. Pretty much any variable billing.

Not directed at Op, just a general rule.
This post was edited on 6/30/26 at 7:47 pm
Posted by LEASTBAY
Member since Aug 2007
16662 posts
Posted on 6/30/26 at 8:09 pm to
Seems like every single person in JP that has the new meters has the same issue. There's a lot of outrage. I still have the old one.
Posted by UKWildcats
Lexington, KY
Member since Mar 2015
20576 posts
Posted on 6/30/26 at 8:36 pm to
OP, I'm a plumber, and that sounds 99.999999999999999999999% like you've got a break in your water line coming in. Maybe it's that smart meter, but I sincerely doubt it.

If your lines were burst somewhere inside your house, you'd know by now with 1000% certainty with a water bill that high


Go out to your meter and look at the dial. Is the dial spinning/numbers changing? Take mental note.

Now, go to the main shut off in your house. Close the valve. Open up a faucet or two and ensure that the main shut off valve is functioning and that the water is in fact shut off in the house.

Go back out to your meter pit. Are the numbers still moving? If the answer is yes, you've got a burst line somewhere in your yard and you need to call plumber ASAP.

Here in Lexington KY there are ways homeowners can get compensated/recoup some $ in those water bills from the water company. I obviously have no idea if that's a possibility where you live, I'd suggest talking to the water company and finding out.


On the 0.00000000001% chance its that new smart meter, I would also suggest talking to the water company
This post was edited on 6/30/26 at 8:44 pm
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