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re: 68 days in Dealership Service Department

Posted on 10/13/22 at 2:45 pm to
Posted by lsutiger7997
Baton Rouge
Member since Oct 2007
34 posts
Posted on 10/13/22 at 2:45 pm to
Nothing comparable available, considering year, make, model, trim, accessories, mileage, and the deal I got on it.
Posted by bubbz
Baton Rouge
Member since Mar 2006
22827 posts
Posted on 10/13/22 at 2:46 pm to
quote:

don’t know this applies to the lemon law but i do know that if a vehicle stays in the service department for a certain number of days within a year, the delete ship has to take it back legally.


Lemon law doesn’t apply to used vehicles. Also the dealership is under no legal obligation to take a vehicle back.
Posted by dgnx6
Baton Rouge
Member since Feb 2006
68926 posts
Posted on 10/13/22 at 2:48 pm to
Need to look up lemon laws. It’s a certain amount of consecutive days without the same problem being fixed. I believe you are past the days in Louisiana.

Yeah if it’s used you are screwed then.

This post was edited on 10/13/22 at 2:52 pm
Posted by DisplacedBuckeye
Member since Dec 2013
72724 posts
Posted on 10/13/22 at 2:51 pm to
quote:

Yep, a 2017 f-150 with the panoramic sunroof.


Get rid of it and get a better truck.

A leaking sunroof isn't something you want to deal with, whether they "fix" it or not.
Posted by CU_Tigers4life
Georgia
Member since Aug 2013
7527 posts
Posted on 10/13/22 at 2:54 pm to
quote:

Need to look up lemon laws. It’s a certain amount of consecutive days without the same problem being fixed. I believe you are past the days in Louisiana.



Lemon Laws usually only applies to new vehicles. If that's the case he can get the MFR involved. They can send a representative and make a pretty quick decision. They typically don't want to go through the courts and just buy the vehicle back, repair it and run it though an auction as a factory buy back.

If it's a used vehicle it can get more prickly. Dealers hate negative public image.

Get out of that truck. Make them buy it back. That moonroof will never be the same.
Posted by ob1pimpbobi
College Station
Member since Jul 2022
2637 posts
Posted on 10/13/22 at 2:57 pm to
F-150 sunroofs are notorious. Mine broke twice while I had it. And it is not worth it to get it fixed.
Posted by Napoleon
Kenna
Member since Dec 2007
69205 posts
Posted on 10/13/22 at 2:59 pm to
I had my work van in Lamarque Cresent for 3 weeks. I came out with new tires "I had to buy" and "we couldn't find the problem". Then I showed them the issue on my Forscan computer and they were like "oh right don't I transmission here" so I went to big Lamarque. I had a lawyer contact them and my car was seen that day.
I didn't leave it there I drove it for 6 weeks until part came in. Then it went into shop for 2 more weeks and was fixed. Only had 35,000 miles and needed a transmission.

In that same period my ac compressor failed. I fixed it for $400 out of pocket.
That's with 1234yf not 134a. So price included new gauges and freon
Posted by PoppaD
Texas
Member since Feb 2008
4953 posts
Posted on 10/13/22 at 3:02 pm to
Should of bought a Toyota.
Posted by Oates Mustache
Member since Oct 2011
22190 posts
Posted on 10/13/22 at 3:04 pm to
quote:

the delete ship


Posted by DisplacedBuckeye
Member since Dec 2013
72724 posts
Posted on 10/13/22 at 3:07 pm to
quote:

The truck was under warranty.


Bumper to bumper or powertrain?
Posted by Cycledude
Member since Jul 2018
1724 posts
Posted on 10/13/22 at 3:10 pm to
Can you trade it for something without a sunroof?or get them to buy it back, and go shopping someplace else?
Posted by boxcarbarney
Above all things, be a man
Member since Jul 2007
22790 posts
Posted on 10/13/22 at 3:10 pm to
And I bet they're leaving your truck out in the lot while it's waiting to be serviced; getting rained on and leaking more.

One thing dealerships hate is bad reviews. I don't know if it would speed up the process, but get on google reviews and also review them on their facebook page.

I bought my 2017 truck used; it was certified pre-owned, so they supposedly did a 250 point check of the vehicle.

Two days after brining it home, the battery dies on me. I know they didn't check shite on this truck because when I checked the cabin air filter, it looked like it had never been changed.

I call my salesman, and he checks with the service manager. Service manager says "Its a wear and tear issue, so we will not pay for the battery."

I immediately went on google and facebook and blasted the dealership.

Two days later, the salesman calls me and says "Look, can you take that review down? We'll pay you for whatever you spent on a new battery."

Apparently the general manager saw my review and wasn't too happy about it.

"I'll take the review down as soon as the check clears," I replied.

I got my money and deleted the reviews.
Posted by LegendInMyMind
Member since Apr 2019
54834 posts
Posted on 10/13/22 at 3:10 pm to
If I've learned anything about cars over the years it is that sunroofs are rarely ever worth the potential hassle. A hole in any roof will always be a risk.
This post was edited on 10/13/22 at 3:30 pm
Posted by TigrrrDad
Member since Oct 2016
7140 posts
Posted on 10/13/22 at 3:16 pm to
quote:

I don’t know this applies to the lemon law but i do know that if a vehicle stays in the service department for a certain number of days within a year, the delete ship has to take it back legally. Now, the sunroof may not apply to this but there might be some actual recourse you have


Many years ago my dad had a new Lincoln Continental that had a sunroof leak they couldn’t get right. He got a new vehicle out of it under the Lemon Law. Didn’t need a lawyer, just worked it out with the deslership.
Posted by tigerbutt
Deep South
Member since Jun 2006
24604 posts
Posted on 10/13/22 at 3:26 pm to
quote:

Bumper to bumper or powertrain?


Power train is 60K warranty. Your transmission is your powertrain. I had 57K on my truck. So it was under warranty. But that still doesn’t cover a car rental.
Posted by Tiger Prawn
Member since Dec 2016
21968 posts
Posted on 10/13/22 at 3:28 pm to
quote:

The dealer has lots in BR, Nola, and Slidell.
Pretty sure I know which dealer then

Made a service appointment with them a few months ago to try to diagnose an issue. Arrived early morning to drop it off before work, planning to catch an Uber to my office. That's when they tell me it'll be a couple of days before they could look at it. No loaner available, didn't say shite on the phone about not being able to look at it same day and that I'd need to arrange for a rental when I was scheduling the service appointment. Asked why would they have scheduled me for an appointment 3 days ahead of time when they weren't even going to be able to look at it that day. Took my keys back and left.
This post was edited on 10/13/22 at 3:29 pm
Posted by DisplacedBuckeye
Member since Dec 2013
72724 posts
Posted on 10/13/22 at 3:42 pm to
quote:

Your transmission is your powertrain.


No shite.

Thought we were talking about a sunroof. Carry on.
Posted by RedlandsTiger
Greenwell Springs, LA
Member since Jan 2008
2945 posts
Posted on 10/13/22 at 3:46 pm to
Does Louisiana have a lemon law? If so, I think this applies.
Posted by boxcarbarney
Above all things, be a man
Member since Jul 2007
22790 posts
Posted on 10/13/22 at 3:47 pm to
quote:

That's when they tell me it'll be a couple of days before they could look at it. No loaner available, didn't say shite on the phone about not being able to look at it same day and that I'd need to arrange for a rental when I was scheduling the service appointment.


My truck is currently at the dealership for a possible exhaust leak (probably the Hemi Tick). Made an appointment, and when I dropped it off yesterday, they shop guy tells me "We may be able to look at it tomorrow (which is today, and I haven't heard from them yet).

I had the same thought; if you can't look at the vehicle the day of the appointment, why make the appointment for that day?

Luckily I have another car I can use while they take their time diagnosing the problem.
Posted by rphtx
CO
Member since Apr 2018
1322 posts
Posted on 10/13/22 at 4:00 pm to
Get a truck that doesn't have a sunroof. Profit.
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