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re: Most restaurants should be counter service these days
Posted on 6/22/26 at 8:59 am to Penrod
Posted on 6/22/26 at 8:59 am to Penrod
quote:
The problem with that is it’s not what consumers want. Most people hate counter-service. They want to sit down and be served.
I prefer non fast food counter service places. Totally happy to get up and get my food. I like paying up front. Usually still tip a buck or two.
Posted on 6/22/26 at 9:02 am to tadman
70% of Mississippi is on welfare
20% is on meth
and 10% is just trying to get their business to survive
20% is on meth
and 10% is just trying to get their business to survive
Posted on 6/22/26 at 9:04 am to tadman
There's been a big trend in bigger cities towards counter service even for nicer and higher end restaurants.
I love it personally
I love it personally
Posted on 6/22/26 at 9:12 am to VooDude
quote:
But what about mah tips?
We went to zippy's recently. When you pay, the default tip options at the register are 20%, 25%, & 30%.
For those of you who aren't familiar, you stand in a line and order own food as soon as you walk in. Many items are made in front of you (tacos, queso, burritos, etc), and you have to carry them to your table yourself. You fill your own drink (soft drinks) and go to the bar to get your booze. The waitstaff will bring you your food IF you order something they don't make immediately at the intake. But why the frick are they asking for 30% tips when I'm doing the work? I tip even at a counter line like this, but that 'service' isn't worth 20%, much less 30%. I don't even know who is getting the tips. It's ridiculous.
Posted on 6/22/26 at 9:14 am to BabyTac
quote:I don’t believe 90% of what you post anyway
bullshite. We had an appetizer and meal. Half of those two hours were spent sitting there with empty glasses and finished plates sitting in front of us. Never should happen when spending nearly $300 for a meal.
Posted on 6/22/26 at 10:45 am to tadman
I don’t know where yall are going where you consistently get bad service.
Eat local, interact with the staff in a meaningful way (ask their opinions on the menu).
If you don’t get good service email the owner/management and let them know your experience. I want local places to succeed. The businesses that are interested in staying open long term want to know where they can improve.
Eat local, interact with the staff in a meaningful way (ask their opinions on the menu).
If you don’t get good service email the owner/management and let them know your experience. I want local places to succeed. The businesses that are interested in staying open long term want to know where they can improve.
Posted on 6/22/26 at 10:46 am to tadman
I would love for more to be counter service.
I can walk to the fountain drink machine or to the bar for another beer.
Wait staff is pointless as far as I’m concerned
I can walk to the fountain drink machine or to the bar for another beer.
Wait staff is pointless as far as I’m concerned
Posted on 6/22/26 at 12:24 pm to notbilly
quote:
We went to zippy's recently. When you pay, the default tip options at the register are 20%, 25%, & 30%.
I would simply avoid a place like that.
Posted on 6/22/26 at 12:32 pm to tadman
What the hell is Bozo's in Pascagoula?
Posted on 6/22/26 at 12:44 pm to Gravitiger
quote:Not sure what you mean here. If the kitchen mistimes the food it 'dies' in the window. But it's still hot. Shitty, but hot. Because the heat 'killed' it. If it's cold the server took it out of the window and set it somewhere or it wasn't fully cooked. What am I missing? How does mistiming cause cold food unless it's pulled from the window?
If your food isn't hot, most of the time it is because the kitchen timed all your party's meals poorly, not because it sat in the window waiting for someone to bring it to you.
Posted on 6/22/26 at 12:47 pm to northshorebamaman
quote:I have never seen a server take food out of the window, set it somewhere else, and leave it for any length of time. If they did, it's likely because the kitchen didn't have the rest of the order ready and someone needed to make space for another setting.
Not sure what you mean here. If the kitchen mistimes the food it 'dies' in the window. But it's still hot. Shitty, but hot. Because the heat 'killed' it. If it's cold the server took it out of the window and set it somewhere or it wasn't fully cooked. What am I missing? How does mistiming cause cold food unless it's pulled from the window?
How hot do you think the window is, the same as the fryer oil or something? Do you think it keeps food oven hot?
Not fully cooked is also the kitchen's fault.
This post was edited on 6/22/26 at 12:50 pm
Posted on 6/22/26 at 12:50 pm to Gravitiger
quote:If it's not hot enough to keep the food at temp they're doing it wrong. And I don't often see servers remove it and let it sit for long periods (though I do see it). So my question remains.
I have never seen a server take food out of the window, set it somewhere else, and leave it for any length of time. How hot do you think the window is?
Posted on 6/22/26 at 12:51 pm to tadman
Assuming mid-range and lower, if given a choice, I'm going counter service over a waiter setup 100% of the time.
Posted on 6/22/26 at 12:52 pm to northshorebamaman
I'm not sure why your question remains. I answered it clearly.
Posted on 6/22/26 at 12:53 pm to Gravitiger
No. You said you've never seen a server do that (I have ) and asked me a question about window temp.
Posted on 6/22/26 at 12:54 pm to northshorebamaman
I explained why I believe that is still kitchen error 99% of the time, and I don't think you correctly estimate the temperature of most restaurants' holding windows.
This post was edited on 6/22/26 at 12:55 pm
Posted on 6/22/26 at 12:57 pm to Gravitiger
I never said it wasn't kitchen error. I said it could be undercooked. I asked how mistiming a ticket results in cold food. Mistimed tickets result in dead food, not cold food, unless you have a problem with your heat lamps or have it set too low. And if the food gets cold in the window, obviously the heat lamps didn't do their job.
Posted on 6/22/26 at 1:02 pm to northshorebamaman
You gave an example yourself of how mistiming tickets results in cold food--server moves a dish to make room for other orders that are ready.
Not all restaurants have heat lamps in the window, if they expect get orders out ASAP and/or (to your earlier point) don't want it to wilt or whatever. Not all of them even have a window, sometimes it's just plated on a prep table for the server to grab.
Also, heat lamps are not closed systems. Heat escapes. If the food isn't all ready, the food that is will get cooler after a little while, no matter what. Heat lamps don't indefinitely keep things at the finished cooking temperature.
Not all restaurants have heat lamps in the window, if they expect get orders out ASAP and/or (to your earlier point) don't want it to wilt or whatever. Not all of them even have a window, sometimes it's just plated on a prep table for the server to grab.
Also, heat lamps are not closed systems. Heat escapes. If the food isn't all ready, the food that is will get cooler after a little while, no matter what. Heat lamps don't indefinitely keep things at the finished cooking temperature.
This post was edited on 6/22/26 at 1:09 pm
Posted on 6/22/26 at 1:15 pm to Gravitiger
quote:Yes. Servers sometimes pull food to their trays and realizing something isn't done yet, they'll leave the food they pulled on the tray while they wait for that dish. As far as underestimating how hot most restaurants keep the window I can see a half dozen burn scars on my wrists and hands as I type this from touching hot plate stacks or the window surface by accident.
You gave an example yourself of how mistiming tickets results in cold food.
I only sought clarification for your claim that cold food is from poor ticket timing and "not because it sat in the window waiting for someone to bring it" because mistimed tickets do sit in the window waiting, but that causes "dying" not cooling. I have never once heard anyone yell "there's food getting cold in the window." I hear "there's food dying in the window" constantly.
I did not intend to have a page long debate and am pretty sure no one else gives a frick so I'll leave it here.

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