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Google Pixel Phones.... Why are they so bad?

Posted on 5/24/20 at 3:05 pm
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 5/24/20 at 3:05 pm
First off all let me state, I've been with Pixel since the flood of 2016. So I have plenty of experience with the phones and I've had 4 versions of the Pixel.

Pro's: international calling/texting, plan is fantastic, customer service is fantastic

Con's: seems like every 6 months my phone quits charging, when I lost my phone I could not get anyone from Google to help me because they kept sending a confirmation code to my phone, right now if I restart my phone I'm stuck on the loading screen for 40 minutes or longer, service is hit or miss as sometimes I'm in an area where I have 0 reception and my GF with Verizon has 3 bars.


Right now I'm dealing with if my phone needs to be restarted (which I tend to do once a week) the phone takes 30-40 minutes to load back up. This phone is only 4 months old as I had to trade it in because the previous one would not charge anymore, which was a problem with the phone before that. I'm actually on my 5th Google Pixel 3a XL since they came out.
I went through something similar with a previous version as it seemed every 3-4 months it would quit catching a charge and I would have to put in a claim of $99 each time.

Not sure if I'm just having shitty luck or it is a bad phone. From Google it seems like a bad phone as they have so many complaints about the same shite I've been experiencing.
Posted by dltigers3
Collierville, TN
Member since Jun 2010
2132 posts
Posted on 5/24/20 at 3:08 pm to
I don’t know man. I had a pixel 2 and a 3aXL. Never had any problems out of them other than a crackling top speaker when volume was all the way up on speakerphone.
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11255 posts
Posted on 5/24/20 at 3:15 pm to
Mine seems to scratch very easily.
Posted by Ace Midnight
Between sanity and madness
Member since Dec 2006
89620 posts
Posted on 5/24/20 at 3:25 pm to
I've only had a 3XL and have experienced nothing that you've suggested.
Posted by Zappas Stache
Utility Muffin Research Kitchen
Member since Apr 2009
38781 posts
Posted on 5/24/20 at 3:46 pm to
You probably spill too much beer on your phones.
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96037 posts
Posted on 5/24/20 at 4:42 pm to
I'm still on the pixel 2xl and it's easily the best phone I've ever owned. Almost time to upgrade though. Just to keep up with tech.
Posted by CAD703X
Liberty Island
Member since Jul 2008
78372 posts
Posted on 5/24/20 at 4:42 pm to
I went from pixel XL to pixel 3xl bought off swappa so I want expecting perfection but I haven't had any problems like you are describing.

The pixel 3xl has fantastic battery life and I don't think I've had it glitch out yet
Posted by Hat Tricks
Member since Oct 2003
28629 posts
Posted on 5/24/20 at 4:56 pm to
Love my Pixel. I had the original and now the 3a. No problems.
Posted by Puffoluffagus
Savannah, GA
Member since Feb 2009
6108 posts
Posted on 5/24/20 at 6:38 pm to
I mostly choose the Google line of phones(nexus, pixels) because of the Google environment but I've never thought they where the best phones out there. I had to rma my first pixel 3 as I had the camera shutter issue and couldn't take a decent photo. The replacement is okay, but occasionally I get the lock screen blinding flash that's been reported. Battery has been good with this one.

My first pixel had shitty battery, but I just assumed it's because I abused it heavily.

My nexus devices I had to open to do the antenna trick to get a decent signal.

None of this enough to push me to iPhone though I've been considering the Samsung phones for the next one. We'll see.
Posted by LSU Jonno
Huntsville, AL
Member since Feb 2008
581 posts
Posted on 5/24/20 at 7:01 pm to
I had a pixel 1 and now have a 3. I'm pretty sure this is my last pixel. I'll see what the pixel 5 brings but I think I'm going to Samsung.
Posted by LSURep864
Moscow, Idaho
Member since Nov 2007
10923 posts
Posted on 5/24/20 at 7:45 pm to
I’ve had every Pixel since launch. Zero issues.
Posted by TigerGrl73
Nola
Member since Jan 2004
21279 posts
Posted on 5/24/20 at 8:17 pm to
My husband's Pixel 2XL had issues under warranty. Google replaced with refurb that also had issues. They sent another refurb. We both still have the 2XLs but we'll probably go back to Samsung next.
Posted by MLU
Member since Feb 2017
1677 posts
Posted on 5/24/20 at 10:04 pm to
I have used multiple Pixel, Galaxy, Motorola and iPhones over the years, often at the same time and the Pixel phones are by far the best...
Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
423392 posts
Posted on 5/24/20 at 10:12 pm to
my only problems with Google phones involve me dropping them


*ETA: never mind my 6p did have that issue with infinite looping but they sent me another phone immediately. i still have the replacement
This post was edited on 5/24/20 at 10:17 pm
Posted by gobuxgo5
Member since Nov 2012
10032 posts
Posted on 5/24/20 at 10:36 pm to
oh dear lord. You criticizing a Google product? It doesn't matter if you have had every model. You are basically a democrat who is pro-life at this point. Good luck with that...
Posted by LEASTBAY
Member since Aug 2007
14325 posts
Posted on 5/25/20 at 7:46 am to
I had the 1 and the 3. Customer service for me wasn't helpful in the warranty department. I bought the phone from Verizon and tried to send it to Google because the fingerprint sensor was crooked. They told me 2 week process to get it fixed and no loaner. Would have left me without a phone. Verizon sent me a refurb instead. I've moved on to OnePlus
Posted by Spelt it rong
Louisiana
Member since Oct 2012
10042 posts
Posted on 5/25/20 at 8:04 am to
I just got the 4 after having the 3 and I've had hardly any issues.
Posted by Maximus
Member since Feb 2004
81263 posts
Posted on 5/25/20 at 8:15 am to
Clean the lent out with a toothpick for the charging part.
Posted by Weekend Warrior79
Member since Aug 2014
16469 posts
Posted on 5/25/20 at 10:24 am to
Wife & I both have pixel 3s and will probably be jumping ship in the fall.
I've only had 2 issues: phone will randomly freeze and I'll need to reset or it will drop wifi and I'll need to reset. Resetting solves both of my issues
Wife sometimes can't make calls, calls drop, and she will occasionally not receive texts. I keep telling her to bring it in for a new replacement, but she just wants to get a new phone
Posted by tigers444
Member since Jun 2009
3083 posts
Posted on 5/25/20 at 12:07 pm to
I had the Nexus 6P then went to the Pixel 2XL. Both lasted me 2 years and could have lasted longer but decided to upgrade. I love the pixel line but didn't love the look of the 4 so I went to Samsung S20. No complaints on that either so far.
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