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the least efficient service related business

Posted on 5/13/25 at 7:47 am
Posted by cgrand
HAMMOND
Member since Oct 2009
43242 posts
Posted on 5/13/25 at 7:47 am
gotta be retail pharmacy right?
always 2-3 people working back there who like like they’ve been trafficked, if there’s more than three ppl in line you’ll be there an hour…and before you say “but the pharmacists provide advice, etc…” no they don’t and even if they wanted too there’s not the opportunity to do it. Especially if it’s me behind that customer in line glaring at you.

so what’s the deal? Why can’t counting and bottling pills (on doctors orders) be automated? A lot of times there’s not even any counting at all…I just got a round of prednisone and antibiotics both were pre packaged in a box. The pharmacy literally put the boxes in a bag and handed to me
Posted by el Gaucho
He/They
Member since Dec 2010
56801 posts
Posted on 5/13/25 at 7:49 am to
quote:

“but the pharmacists provide advice, etc…”

I wonder if the pharmacists now are just pretending to be Chinese or whatever so they don’t have to answer a bunch of questions
Posted by Jizzy08
Member since Aug 2008
11957 posts
Posted on 5/13/25 at 7:52 am to
Popeyes
Posted by SantaFe
Baton Rouge
Member since Apr 2019
7177 posts
Posted on 5/13/25 at 7:55 am to

louisiana DMV .
Posted by cgrand
HAMMOND
Member since Oct 2009
43242 posts
Posted on 5/13/25 at 7:56 am to
quote:

Popeyes
gonna be a popular answer and I get it but the level of difficulty at Popeyes is much higher than Walgreens

1) food products must be prepped cooked and packaged (no automation possible here…legitimate food safety issues)
2) orders generally are not make ahead of time like prescriptions
3) much higher volume and much higher customer expectations
Posted by Pettifogger
I don't really care, Margaret
Member since Feb 2012
83477 posts
Posted on 5/13/25 at 8:00 am to
I genuinely never wait more than 5 minutes but i did laugh at the trafficked part

I have no idea if Publix pharmacy is good relatively but I rarely have to wait at all, so maybe?
Posted by LemmyLives
Texas
Member since Mar 2019
10120 posts
Posted on 5/13/25 at 8:01 am to
quote:

wanted too there’s not the opportunity to do it. Especially if it’s me behind that customer in line glaring at you.


This doesn't stop the olds from asking questions, continuing to shop, and then coming back to the counter to ask more questions. Any pharmacy inside a Target is twice as bad as a standalone CVS, where there is usually at least one car in line taking a COVID test in the drive through.
Posted by Dragula
Laguna Seca
Member since Jun 2020
5987 posts
Posted on 5/13/25 at 8:01 am to
quote:

Why can’t counting and bottling pills (on doctors orders) be automated?


Because you need a Doctorate to count pills
Posted by MattA
Member since Nov 2019
1901 posts
Posted on 5/13/25 at 8:01 am to
That and after you wait 30 min you get the “you ain’t in the system”. Shockingly enough after the register person gets help from the supervisor they find your prescription. Every…..single…..time.

They are worse than the drive through folks at McDonald’s.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
29888 posts
Posted on 5/13/25 at 8:02 am to
I’ve used a pharmacy one time in the past decade+. Scratched my cornea some how and had to get some prescription drops. Get in better shape and this is a nonissue
Posted by MRTigerFan
Baton Rouge
Member since Sep 2008
5316 posts
Posted on 5/13/25 at 8:04 am to
quote:

The pharmacy literally put the boxes in a bag and handed to me


And the transaction took at least 10 minutes. You must be going to Walgreens. They are the worst. Find a better pharmacy and you will be happy to learn that they are not all the same. Local mom & pop shops are usually good and to my surprise, Walmart pharmacy is extremely efficient. Walgreens is by far the worst.
Posted by dgnx6
Member since Feb 2006
79170 posts
Posted on 5/13/25 at 8:05 am to
I went to the doc yesterday afternoon and stopped by my pharmacy on the way back and they had my script bagged and ready.

There are good pharmacies out there.
Posted by el Gaucho
He/They
Member since Dec 2010
56801 posts
Posted on 5/13/25 at 8:05 am to
quote:

Scratched my cornea some how and had to get some prescription drops

Did you bump into a doorknob
Posted by cgrand
HAMMOND
Member since Oct 2009
43242 posts
Posted on 5/13/25 at 8:07 am to
quote:

This doesn't stop the olds from asking questions, continuing to shop, and then coming back to the counter to ask more questions.
fine

Have an express line, pick up only, and automate it. No questions, no small talk, no insurance issues, no other items at the register, prepaid only

I forgot my favorite this is a real hoot. Dr sends prescription to pharmacy, you don’t find out they don’t have it or can’t get it until after you are inconvenienced. There’s no way to tell the drs office they don’t have it? Legitimately no possible method by which they could all work together more efficiently and all make more money?

archeologists will study this centuries from now
Posted by GeauxGutsy
Member since Jul 2017
5495 posts
Posted on 5/13/25 at 8:11 am to
I always use small, local pharmacies. Rarely ever have to wait and excellent customer service.
Posted by YOURADHERE
Member since Dec 2006
8253 posts
Posted on 5/13/25 at 8:13 am to
One of the best things we ever did was quit using the local CVS/Walgreens/Box store pharmacy and started using the local place right down the street. Most of the time they have any prescriptions ready within the hour of being called in. No more waiting in line, no more dealing with someone with a pissy attitude, no more day+ wait for things to be ready, no more "Oh we're out of that one, you'll need to go to have it transferred to our other location to be filled".
Posted by Powerman
Member since Jan 2004
165058 posts
Posted on 5/13/25 at 8:15 am to
quote:

but the level of difficulty at Popeyes is much higher than Walgreens

Right. You don't have to be trained in hand to hand combat working in a pharmacy.
Posted by Boondock Saint
The Boondocks
Member since Oct 2005
4735 posts
Posted on 5/13/25 at 8:15 am to
quote:

gotta be retail pharmacy right?


Join Amazon Prime and have your doctor submit your prescriptions to Amazon Pharmacy. They will deliver to your house and you will never step foot in a pharmacy again.
Posted by N2cars
Member since Feb 2008
34328 posts
Posted on 5/13/25 at 8:18 am to
The Costco in Covington is a disaster, and I love me some Costco.

The people they hired are terrible, but I assume they didn't have much to choose from...
Posted by I20goon
about 7mi down a dirt road
Member since Aug 2013
17415 posts
Posted on 5/13/25 at 8:18 am to
any service provided by the government.
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