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Started By
Message
re: Southwest Airlines has cancelled 69% of its flights so far today.
Posted on 12/28/22 at 10:22 am to When in Rome
Posted on 12/28/22 at 10:22 am to When in Rome
This is event is exactly the reason why I always put an AirTag in my checked bags
This post was edited on 12/28/22 at 10:26 am
1
Posted on 12/28/22 at 10:25 am to ILurkThereforeIAm
quote:
All I can think about is how this whole SW meltdown situation will be analyzed in business classes for years to come. Probably as an example of what NOT to do.
I remember Southwest being held UP in a business school case study about operational efficiency, etc. We're talking 25 years ago though.
I was reminded recently that they are the largest carrier.
They've been my goto carrier for personal travel. Not too cheap, not too expensive. Not as chintzy the real budget airlines.
This fiasco is mind boggling. The world's worst baitcasting backlash comes to mind. The whole system got so complex and needed perfection that they can't figure out how to unlock it. Mind blowing.
There will be books on this. I might like to read one.
This post was edited on 12/28/22 at 10:26 am
Posted on 12/28/22 at 10:25 am to m57
quote:I know you meant AirTag but the idea of an airbag combusting to reveal your bag’s location cracks me up
This is event is exactly the reason why I always put an Airbag in my checked bags
Everyone: “It’s a bomb!!! Take cover!”
You: I knew I’d find it somewhere around here! Lol
This post was edited on 12/28/22 at 10:27 am
Posted on 12/28/22 at 10:26 am to When in Rome
AirTags kill more than they save
Posted on 12/28/22 at 10:28 am to 7thWardTo314
Pete Buttplug is doing a bang up job as transportation secretary!
Posted on 12/28/22 at 10:30 am to m57
This whole thing is crazy to me. I’ve been flying for work a good bit and American is usually my least favorite airline, but this is a true disaster from Southwest. I’m fairly surprised as they’ve always been reliable for me.
Posted on 12/28/22 at 10:37 am to Swagga
I booked my kids and my flights on points and My wife flys free as my companion so I’m sure the only compensation SW is gonna give me is a butt f*** with no reach around and possibly free drink coupons.
Posted on 12/28/22 at 10:40 am to Revelator
quote:
Pete Buttplug is doing a bang up job as transportation secretary!
That’s nice and all, but this is about Southwest fcking up
Posted on 12/28/22 at 10:44 am to Revelator
quote:
Pete Buttplug is doing a bang up job as transportation secretary!
What does Pete have to do with Southwest being monumental frick ups?
Posted on 12/28/22 at 10:46 am to BleedPurpleGold
Amazing how SW shite the bed on this.
Posted on 12/28/22 at 10:50 am to jacost7
quote:
I’m a pilot for SWA, there was no sick out and I am as angry and embarrassed as everyone. This is a technology issue that has been coming for a long time but management have buried their head in the sand. I guess we will see if it actually forces real change.
What’s the technology issue? (I’m genuinely curious at this point)
Posted on 12/28/22 at 10:51 am to Finchboyz
And they have better fights.
Posted on 12/28/22 at 10:53 am to jacost7
quote:
I’m a pilot for SWA, there was no sick out and I am as angry and embarrassed as everyone
Do y’all have an eta on a return to normal?
Posted on 12/28/22 at 10:55 am to Lsut81
They are still in the midst of the mess. No one at the company truly knows how long it will take to get back to normal operations.
Posted on 12/28/22 at 10:55 am to Lsut81
(no message)
This post was edited on 12/28/22 at 10:56 am
Posted on 12/28/22 at 10:58 am to BleedPurpleGold
I find it interesting how many people hate monopolization and prefer options but now with this everyone wants Southwest to be more similar to the other airlines. Obviously this is a disaster but delta and American have had disasters of their own when a major hub goes down due to weather or whatever, so I’m not sure the perfect solution is as easy as people want.
Posted on 12/28/22 at 11:03 am to rattlebucket
quote:
rattlebucket
Fair enough, I swore off Delta when in 2017 their post ATL thunderstorm meltdown for over a week made me miss my mom's 70th surprise birthday. I have however returned and prefer them to others. I mostly use AA because of where I live. Maybe you have better principles than me.
I may scour SWA website often in next few weeks for the we are sorry sales.
Posted on 12/28/22 at 11:03 am to BluegrassBelle
quote:Saw this explanation on Twitter yesterday:
What’s the technology issue? (I’m genuinely curious at this point)
quote:And:
Learning that the Southwest Airlines meltdown is due to an antiquated crew scheduling system that assumes where a crew member is instead of working off live flight data. They’ve lost track of almost every crew member and the only way to solve it is for each one to individually call scheduling to tell them where they are. Their phone lines are swamped and I’ve seen screenshots of crew on hold for 23+ hours trying to get through to scheduling. Because scheduling can’t keep track of where crew are, crew can’t get a hotel room for themselves in order to start their FAA mandated rest period. Lots of stories of crew members booking their one hotel rooms with the hopes it’ll be reimbursed at some point. Southwest have cottoned on a little late and are only now stopping the whole operation to get their ducks in a row and to reset everything. Spirit did a similar thing in August last year.
This post was edited on 12/28/22 at 11:06 am
Posted on 12/28/22 at 11:03 am to baldona
Find SW quality has gone down a lot in last few years.
Posted on 12/28/22 at 11:05 am to When in Rome
Thanks 
Wait, so they don’t track their folks live? Wouldn’t that be a basic, attendance check-in software where a crew member could swipe where they’re at without physically calling in?
I mean shite, we kept live track of kids in schools during COVID with basic QR codes.
quote:
Learning that the Southwest Airlines meltdown is due to an antiquated crew scheduling system that assumes where a crew member is instead of working off live flight data. They’ve lost track of almost every crew member and the only way to solve it is for each one to individually call scheduling to tell them where they are. Their phone lines are swamped and I’ve seen screenshots of crew on hold for 23+ hours trying to get through to scheduling.
Wait, so they don’t track their folks live? Wouldn’t that be a basic, attendance check-in software where a crew member could swipe where they’re at without physically calling in?
I mean shite, we kept live track of kids in schools during COVID with basic QR codes.
This post was edited on 12/28/22 at 11:06 am
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