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Giantkiller
LSU Fan
the internet.
Member since Sep 2007
12272 posts

Has something gone wrong at AT&T - like company wide?
in b4 "Dear Facebook", but frick it. I just thought I'd ask...

Just curious if any of you are having problems but there seems to be something going on with virtually all aspects of their company. Obviously we're all feeling an employment crunch but I always kinda assumed massive, mega-corporations were sort of above that to a degree.

My company has AT&T wireless, landline, internet, etc. I personally have AT&T TV (DirecTV) and wireless. Literally all of these have seemed to experience lags, outages, billing issues, customer service issues, etc.

I guess this would also be directed to any of you here who may work for them. Is it time to move on?


LoneStar23
USA Fan
USA
Member since Aug 2019
3745 posts

re: Has something gone wrong at AT&T - like company wide?
The AT&T app is the worst app on the marketplace. Literally go read the reviews not a single one above 1 star


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440
EastBankTiger
LSU Fan
A little west of Hoover Dam
Member since Dec 2003
19441 posts

re: Has something gone wrong at AT&T - like company wide?


TheHarahanian
LSU Fan
Duh
Member since May 2017
15833 posts

re: Has something gone wrong at AT&T - like company wide?

quote:

Is it time to move on?

A question asked about AT&T millions of times across many decades.


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400
kywildcatfanone
Kentucky Fan
Wildcat Country!
Member since Oct 2012
85774 posts
 Online 

re: Has something gone wrong at AT&T - like company wide?
I have ATT cell and fiber service. No issues here.


NoSaint
Member since Jun 2011
9067 posts

re: Has something gone wrong at AT&T - like company wide?
Why would a large company be above a shortage of employees?

Also, when was AT&T particularly good?


Gringo44
LSU Fan
Member since Jun 2009
677 posts

re: Has something gone wrong at AT&T - like company wide?
Yes there are major issues with upper management at AT&T. Unfortunately the techs and lower level management are pressed on things that the average customer could give a f about. They mostly want to do their jobs and give good service to the customer but are handcuffed by the higher ups. Just recently left the company and have been frustrated with the lazy being rewarded because their numbers look good on a spread sheet. I could keep going on and will monitor this thread but I’m out of there and happy about being gone. Miss the guys and gals I worked with but not the bull shite.


deltaland
Arkansas Fan
Member since Mar 2011
65164 posts

re: Has something gone wrong at AT&T - like company wide?
Has something ever gone right with AT&T


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131
Giantkiller
LSU Fan
the internet.
Member since Sep 2007
12272 posts

re: Has something gone wrong at AT&T - like company wide?
quote:

Yes there are major issues with upper management at AT&T. Unfortunately the techs and lower level management are pressed on things that the average customer could give a f about. They mostly want to do their jobs and give good service to the customer but are handcuffed by the higher ups. Just recently left the company and have been frustrated with the lazy being rewarded because their numbers look good on a spread sheet. I could keep going on and will monitor this thread but I’m out of there and happy about being gone. Miss the guys and gals I worked with but not the bull shite.


I was talking to one of their customer service people (whom btw I waited almost 25 mins to talk to) and she eventually just started talking shite about the company. She was like "I wish I could give you better news but every department here has been shrinking. Then instead of trying to hire more people, they're just spreading responsibilities from department to department..."


braindeadboxer
LSU Fan
Utopia
Member since Nov 2011
8584 posts

re: Has something gone wrong at AT&T - like company wide?
Swapped to Verizon last week and should have done so years ago


Rando
USA Fan
When IPs were Visible
Member since Apr 2015
23677 posts

re: Has something gone wrong at AT&T - like company wide?
Customer service has 100% went to shit
This post was edited on 7/26 at 6:09 pm


FriscoTiger
LSU Fan
Frisco, TX
Member since Aug 2005
2126 posts

re: Has something gone wrong at AT&T - like company wide?
I have been in the telecom industry for 25 years and AT&T has been mis-managed the entire time. Their customer service has always been subpar and now they are cutting corners everywhere.


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180
Gringo44
LSU Fan
Member since Jun 2009
677 posts

re: Has something gone wrong at AT&T - like company wide?
She ain’t lying. The techs are over worked and stretched far to thin. I really want to express one thing and please don’t take it out on the techs about the shitty service. 95 percent of them are busting their asses 10 to 12 hours a day in the elements in and out of most places most won’t dream of going into.


FreeState
Member since Jun 2012
2202 posts

re: Has something gone wrong at AT&T - like company wide?
Yes. Their stock is sub $30 and ought to be +$50


Gringo44
LSU Fan
Member since Jun 2009
677 posts

re: Has something gone wrong at AT&T - like company wide?
In 20 years can’t ever think of a time it wasn’t around $32. No matter what. If that shite hit $50 I’d be a happy man.


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20
LegendInMyMind
Member since Apr 2019
25011 posts

re: Has something gone wrong at AT&T - like company wide?
frick AT&T. They are a useless arse piece of shite company full useless incompetent fricks who neither can nor want to do their fricking jobs.

I've been waiting four days with no Internet or TV for those motherfrickers to come fix their shite. Tomorrow between 9-12. Let's see if they show.

Again, frick AT&T with an aids-infested donkey dick.
This post was edited on 7/26 at 6:29 pm


LegendInMyMind
Member since Apr 2019
25011 posts

re: Has something gone wrong at AT&T - like company wide?
quote:

Unfortunately the techs and lower level management are pressed on things that the average customer could give a f about. They mostly want to do their jobs and give good service to the customer but are handcuffed by the higher ups.

Unfortunately, that has never and I mean never, ever fricking ever been my experience.


Priapus
South Carolina
Member since Oct 2012
1680 posts
 Online 

re: Has something gone wrong at AT&T - like company wide?
AT&T is the worst company in the history of companies.


Gringo44
LSU Fan
Member since Jun 2009
677 posts

re: Has something gone wrong at AT&T - like company wide?
You probably fricked something up in your attic putting away you Christmas decorations.


dgnx6
LSU Fan
Baton Rouge
Member since Feb 2006
47008 posts

re: Has something gone wrong at AT&T - like company wide?
Could be a shortage or could be what happens when you woke hire.



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