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Started By
Message
Has something gone wrong at AT&T - like company wide?
Posted on 7/26/21 at 5:48 pm
Posted on 7/26/21 at 5:48 pm
in b4 "Dear Facebook", but frick it. I just thought I'd ask...
Just curious if any of you are having problems but there seems to be something going on with virtually all aspects of their company. Obviously we're all feeling an employment crunch but I always kinda assumed massive, mega-corporations were sort of above that to a degree.
My company has AT&T wireless, landline, internet, etc. I personally have AT&T TV (DirecTV) and wireless. Literally all of these have seemed to experience lags, outages, billing issues, customer service issues, etc.
I guess this would also be directed to any of you here who may work for them. Is it time to move on?
Just curious if any of you are having problems but there seems to be something going on with virtually all aspects of their company. Obviously we're all feeling an employment crunch but I always kinda assumed massive, mega-corporations were sort of above that to a degree.
My company has AT&T wireless, landline, internet, etc. I personally have AT&T TV (DirecTV) and wireless. Literally all of these have seemed to experience lags, outages, billing issues, customer service issues, etc.
I guess this would also be directed to any of you here who may work for them. Is it time to move on?
30
Posted on 7/26/21 at 5:55 pm to Giantkiller
The AT&T app is the worst app on the marketplace. Literally go read the reviews not a single one above 1 star
Posted on 7/26/21 at 5:57 pm to Giantkiller
Even Lily isn't looking right these days...
Posted on 7/26/21 at 5:59 pm to Giantkiller
quote:
Is it time to move on?
A question asked about AT&T millions of times across many decades.
Posted on 7/26/21 at 5:59 pm to Giantkiller
I have ATT cell and fiber service. No issues here.
Posted on 7/26/21 at 6:03 pm to kywildcatfanone
Why would a large company be above a shortage of employees?
Also, when was AT&T particularly good?
Also, when was AT&T particularly good?
Posted on 7/26/21 at 6:03 pm to Giantkiller
Yes there are major issues with upper management at AT&T. Unfortunately the techs and lower level management are pressed on things that the average customer could give a f about. They mostly want to do their jobs and give good service to the customer but are handcuffed by the higher ups. Just recently left the company and have been frustrated with the lazy being rewarded because their numbers look good on a spread sheet. I could keep going on and will monitor this thread but I’m out of there and happy about being gone. Miss the guys and gals I worked with but not the bull shite.
Posted on 7/26/21 at 6:07 pm to Giantkiller
Has something ever gone right with AT&T
Posted on 7/26/21 at 6:07 pm to Gringo44
quote:
Yes there are major issues with upper management at AT&T. Unfortunately the techs and lower level management are pressed on things that the average customer could give a f about. They mostly want to do their jobs and give good service to the customer but are handcuffed by the higher ups. Just recently left the company and have been frustrated with the lazy being rewarded because their numbers look good on a spread sheet. I could keep going on and will monitor this thread but I’m out of there and happy about being gone. Miss the guys and gals I worked with but not the bull shite.
I was talking to one of their customer service people (whom btw I waited almost 25 mins to talk to) and she eventually just started talking shite about the company. She was like "I wish I could give you better news but every department here has been shrinking. Then instead of trying to hire more people, they're just spreading responsibilities from department to department..."
Posted on 7/26/21 at 6:08 pm to Giantkiller
Swapped to Verizon last week and should have done so years ago
Posted on 7/26/21 at 6:09 pm to Giantkiller
Customer service has 100% went to shite
This post was edited on 7/26/21 at 6:09 pm
Posted on 7/26/21 at 6:13 pm to X123F45
I have been in the telecom industry for 25 years and AT&T has been mis-managed the entire time. Their customer service has always been subpar and now they are cutting corners everywhere.
Posted on 7/26/21 at 6:14 pm to Giantkiller
She ain’t lying. The techs are over worked and stretched far to thin. I really want to express one thing and please don’t take it out on the techs about the shitty service. 95 percent of them are busting their asses 10 to 12 hours a day in the elements in and out of most places most won’t dream of going into.
Posted on 7/26/21 at 6:14 pm to Giantkiller
Yes. Their stock is sub $30 and ought to be +$50
Posted on 7/26/21 at 6:16 pm to FreeState
In 20 years can’t ever think of a time it wasn’t around $32. No matter what. If that shite hit $50 I’d be a happy man.
Posted on 7/26/21 at 6:28 pm to Giantkiller
frick AT&T. They are a useless arse piece of shite company full useless incompetent fricks who neither can nor want to do their fricking jobs.
I've been waiting four days with no Internet or TV for those motherfrickers to come fix their shite. Tomorrow between 9-12. Let's see if they show.
Again, frick AT&T with an aids-infested donkey dick.
I've been waiting four days with no Internet or TV for those motherfrickers to come fix their shite. Tomorrow between 9-12. Let's see if they show.
Again, frick AT&T with an aids-infested donkey dick.
This post was edited on 7/26/21 at 6:29 pm
Posted on 7/26/21 at 6:30 pm to Gringo44
quote:
Unfortunately the techs and lower level management are pressed on things that the average customer could give a f about. They mostly want to do their jobs and give good service to the customer but are handcuffed by the higher ups.
Unfortunately, that has never and I mean never, ever fricking ever been my experience.
Posted on 7/26/21 at 6:31 pm to Giantkiller
AT&T is the worst company in the history of companies.
Posted on 7/26/21 at 6:31 pm to LegendInMyMind
You probably fricked something up in your attic putting away you Christmas decorations.
Posted on 7/26/21 at 6:36 pm to Giantkiller
Could be a shortage or could be what happens when you woke hire.
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