re: Has something gone wrong at AT&T - like company wide?

I know you’re lying and making shite up to be funny but Chick-fil-A dining rooms haven’t been open in a year and a half and as a sick side effect of working for AT&T I tend to notice the vehicles even if I can’t see the decals on truck. I assure you it doesn’t happen as often as you are saying. Also every truck in the fleet has GPS on them and it sends an alert to the supervisors if two or more trucks are at the same place. What you may be seeing is a safety meeting or an anniversary breakfast etc. so go make up shite somewhere else.

Update on my current AT&T issue:

The tech came yesterday, as I said, and stayed about 30 minutes. Before he left, he called from the end of the driveway, didn't knock on the door, and said it was in the mainline and that he had put in the work order and someone would be out this morning to fix it.

Well, it wasn't an hour later that I got a call from my neighbor saying their internet was down. She called and got a tech scheduled to come out. That tech came this morning and told her that whatever the tech before did completely messed up not only their's, but several other people's internet who live nearby. He said it still was the mainline and the line tech would be out later today.

He did come, and after checking at the end of the road he came up to the house. I could tell he was kind of pissed and utterly confused. He asked if we were the ones with the problems and if our neighbor had also called. I told him yes. He goes on to tell me that what the tech who came yesterday did was completely unhook everything, leaving the terminal at the road open (it rained about a half inch yesterday evening), and somehow did something to mess up everyone else's. He said four other people had called today about outages, not including me and my neighbor.

He did what had to do, fixed the problem, and got everything up and running in maybe 30 minutes. I ran a speed test, and I'm getting faster speeds than I have in 2-3 years.

About the original tech from yesterday, I've had dealings with him before. He's one of the same ones I said earlier a while ago for the wind-blown cable issue. He's the one who I never saw or spoke to, but I got a call from someone at AT&T asking if my problem had been resolved. I told them then that I didn't know because the wind wasn't blowing and I hadn't even seen the tech they sent out. That was a couple years ago, so he isn't a new tech.

That said, he's proven to be the most useless AT&T employee I've dealt with yet, and that's saying something. The line tech who came out today was an older guy who, evidently, knew what he was doing and could actually fix something.