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Client texting unurgent requests late at night

Posted on 4/23/19 at 11:04 pm
Posted by 3morereps
The Gym
Member since Jun 2015
6735 posts
Posted on 4/23/19 at 11:04 pm
Received a text from a client at 10:57pm tonight requesting confirmation of a tracking number while i was trying to watch a film with my wife. This request could have easily waited until the morning.

How would the ot baws deal with such an interuption
Posted by HoustonChick86
Catalina Wine Mixer
Member since Dec 2009
59320 posts
Posted on 4/23/19 at 11:04 pm to
Reply to them during your normal office hours.
Posted by Lazy But Talented
Member since Aug 2011
15113 posts
Posted on 4/23/19 at 11:04 pm to
Turn off notifications
Turn on wife
This post was edited on 4/23/19 at 11:05 pm
Posted by boosiebadazz
Member since Feb 2008
86377 posts
Posted on 4/23/19 at 11:05 pm to
Bill him for the .10 hours it’ll take you to frick your wife to get her over this rude interruption
Posted by Kramer26
St. George, LA
Member since Jan 2005
6526 posts
Posted on 4/23/19 at 11:05 pm to
Don’t respond until tomorrow morning
Posted by kingbob
Sorrento, LA
Member since Nov 2010
71131 posts
Posted on 4/23/19 at 11:05 pm to
Depends on whether or not they’re paying me extra to handle those kinds of requests outside of regular business hours
Posted by Spankum
The Sip
Member since Jan 2007
63270 posts
Posted on 4/23/19 at 11:05 pm to
I would ignore it and tell them I was sleeping. Provide the requested info first thing in the morning, so they don't think you are ignoring them.
Posted by RockyMtnTigerWDE
War Damn Eagle Dad!
Member since Oct 2010
109158 posts
Posted on 4/23/19 at 11:06 pm to
I block troublesome clients in the evening. I just have to remember to unblock by morning.
Posted by Korkstand
Member since Nov 2003
29134 posts
Posted on 4/23/19 at 11:06 pm to
Better a text than a call. The client sent the message when he thought about it so he wouldn't forget, knowing you wouldn't respond until you were ready, without bothering you with a call. What are you bitching about?
Posted by genro
Member since Nov 2011
62705 posts
Posted on 4/23/19 at 11:07 pm to
Pork the wife. "Accidentally" buttdial during. Also send us pics of wife
Posted by upgrayedd
Lifting at Tobin's house
Member since Mar 2013
139207 posts
Posted on 4/23/19 at 11:08 pm to
Get off TD and get my tracking number. Chop chop.
Posted by KosmoCramer
Member since Dec 2007
80723 posts
Posted on 4/23/19 at 11:08 pm to
If you felt comfortable enough to give them your cell and they feel comfortable enough to text you at 11pm, you should be comfortable enough to tell them to frick off til morning.
Posted by Korkstand
Member since Nov 2003
29134 posts
Posted on 4/23/19 at 11:08 pm to
Oh, and here you are 7 fricking minutes later on TD? Did you finish your movie first or were you too disgusted to enjoy the rest of it?
This post was edited on 4/23/19 at 11:44 pm
Posted by ScaryClown
Member since Nov 2016
5847 posts
Posted on 4/23/19 at 11:08 pm to
If you are salary and work for an organization that requires you to be on call 6 months out of the year... but they don’t pay you, is there no regulations around this? Are companies allowed to ask this of their employees that may have the same job title but different teams which require different on call schedules? Same base pay but on call requirements vary wildly
Posted by kingbob
Sorrento, LA
Member since Nov 2010
71131 posts
Posted on 4/23/19 at 11:09 pm to
Liberty to contract, baw. If you don’t like it, don’t work there or demand more money upfront to make up for the added hasstles.
This post was edited on 4/23/19 at 11:11 pm
Posted by whitefoot
Franklin, TN
Member since Aug 2006
11195 posts
Posted on 4/23/19 at 11:11 pm to
quote:

tell them I was sleeping.

Such a beta move. You don't owe the client an explanation for why you didn't respond to his text at 11 at night. Just reply with the info in the morning.
Posted by X123F45
Member since Apr 2015
29994 posts
Posted on 4/23/19 at 11:14 pm to
My boss sent me a message the other morning at 3:57 a.m. while he was on vacation.

I responded back in the same minute with, "unplug and enjoy your vacation, I've got it. P.s. you're lucky I never sleep."

Some people don't understand others keep their phones on 24/7 because of family/friends.
Posted by Parmen
Member since Apr 2016
18317 posts
Posted on 4/23/19 at 11:15 pm to
Withdraw from representing the client.
Posted by Doctor Strangelove
Member since Feb 2018
3501 posts
Posted on 4/23/19 at 11:16 pm to
Calling it a film doesn’t make Smokey and the Bandit a work of art my friend.
Posted by Obtuse1
Westside Bodymore Yo
Member since Sep 2016
31115 posts
Posted on 4/23/19 at 11:16 pm to
Bad/trouble client waits until the AM, good/important client gets the info ASAP.

Honestly, if I can do it quickly at the time I like to get it done, it generally takes more of my time total to do it later. The only time I don't respond is if the info is hard to get where I am at or at the time of day or I am trying to avoid rewarding the overreaching expectations of a crappy client.
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