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Message
UPDATE-Anyone successfully got resolve of a new home issue with Louisiana Home Warranty
Posted on 7/11/26 at 4:56 pm
Posted on 7/11/26 at 4:56 pm
I’ll try to make this as short as possible:
Closed on July 2, 2025, new home I’m the first owner
The front room is hotter than the rest of the house. I’ve contacted the HVAC company a couple times. They claim to have tried to air balance and it still is not satisfactory
I just recently thought to look at the house plans. The architect had 2 units on the drawing and I checked with the parish and that’s what was permitted. The builder eliminated one of the units.
A friend of mine who is an HVAC professional said a house this size should
have 2 return airs and to fix it I need another return air and possible zoning.
I sent a note back to the HVAC guy mentioning the 2 units and I’m waiting on a response.
I already know from other dealings the builder is going to be a dick. I don’t want to lawyer up unless I know I’m going to get the situation resolved and not have to pay.
Let me know how I should proceed.
Update: HVAC contractor admits duct design never factored in the west facing 6’ x 9’ window in the front. He is coming tomorrow to resolve duct design and return air
Closed on July 2, 2025, new home I’m the first owner
The front room is hotter than the rest of the house. I’ve contacted the HVAC company a couple times. They claim to have tried to air balance and it still is not satisfactory
I just recently thought to look at the house plans. The architect had 2 units on the drawing and I checked with the parish and that’s what was permitted. The builder eliminated one of the units.
A friend of mine who is an HVAC professional said a house this size should
have 2 return airs and to fix it I need another return air and possible zoning.
I sent a note back to the HVAC guy mentioning the 2 units and I’m waiting on a response.
I already know from other dealings the builder is going to be a dick. I don’t want to lawyer up unless I know I’m going to get the situation resolved and not have to pay.
Let me know how I should proceed.
Update: HVAC contractor admits duct design never factored in the west facing 6’ x 9’ window in the front. He is coming tomorrow to resolve duct design and return air
This post was edited on 7/16/26 at 9:09 pm
10
Posted on 7/11/26 at 5:46 pm to dillpickleLSU
I don't know, maybe tell your contractor that you want a change order.
Posted on 7/11/26 at 6:20 pm to dillpickleLSU
Order a Manual J, D, and S report -- this should only serve to help you.
Posted on 7/11/26 at 6:26 pm to dillpickleLSU
You took the keys to a house with one unit. Take the L and tint the windows and start saving to put another one in.
Posted on 7/11/26 at 7:17 pm to dillpickleLSU
whats the sq ft of house? one story or two? tonnage size of the single unit?
Posted on 7/11/26 at 7:36 pm to dillpickleLSU
man no offense but that seems like something you’d have noticed 
Posted on 7/11/26 at 8:54 pm to cgrand
I was moving from Philly…it’s not like we had the house built, it was pre existing and don’t get me started on everything the inspector missed….Stevie wonder could have done better….also since we didn’t have it built, I didn’t really even think about the plans ….it wasn’t treated much different than just buying a house that wasn’t new
This post was edited on 7/11/26 at 9:15 pm
Posted on 7/11/26 at 8:55 pm to weadjust
Is 2487 sq feet, one story, 5 ton unit….the tonnage seems fine, the house is cool set at 73, just this one room is an issue
Posted on 7/11/26 at 8:58 pm to LemmyLives
There are laws for this and I’m still in my 2 year new home owner warranty period, why would I just take the L….also, my two neighbors on both sides of me have the same house and took the L, because no one knows any better and people are too scared to speak up
This post was edited on 7/11/26 at 9:00 pm
Posted on 7/12/26 at 5:09 am to dillpickleLSU
Give us a clue….
How many “D”s are in the builder’s name?
I think there’s a class action lawsuit against one of them for HVAC issues…
How many “D”s are in the builder’s name?
I think there’s a class action lawsuit against one of them for HVAC issues…
Posted on 7/12/26 at 5:56 am to Klondikekajun
It’s not a volume builder. It’s Traditions in Baton Rouge. I’ll blast them on social media I don’t care at this point. They installed my floodlights without junction boxes amongst other electrical issues…Electrician is Electrocare.
Posted on 7/13/26 at 8:39 am to dillpickleLSU
The New Home Warranty Act requires you to notify the builder via registered or certified mail within one year of the discovery of the defect. I'm assuming you immediately noticed the difference when you purchased the house. If so, you have probably missed your window to remedy the issue.
If you didn't move in until later, then you need to send that notice as soon as possible. You will have to show that the A/C system's defect is due to noncompliance with the building standards. You'll probably need to get a third-party inspector to give you a report on that. Assuming all that happens, you would still have to file suit before the two-year mark of owning the house. The good news is you would be entitled to attorney fees if you win.
If you didn't move in until later, then you need to send that notice as soon as possible. You will have to show that the A/C system's defect is due to noncompliance with the building standards. You'll probably need to get a third-party inspector to give you a report on that. Assuming all that happens, you would still have to file suit before the two-year mark of owning the house. The good news is you would be entitled to attorney fees if you win.
Posted on 7/13/26 at 9:06 am to Daveeed
The hvac contractor was notified Jan 28, 2026 so that’s when we noticed it, so I should be good because I have an email documenting when we contacted him. It wasn’t noticed right away because it’s a spare room/office for us, so it’s a room we don’t use much. I’m putting the certified letter in the mail today.
This post was edited on 7/13/26 at 9:11 am
Posted on 7/13/26 at 4:26 pm to dillpickleLSU
You didn't notice the A/C not cooling in July in the middle of summer, but did notice it in January during winter? Good luck showing that knowledge.
Also, this post will probably be Exhibit 1 against you that it's not a defect.
quote:
Is 2487 sq feet, one story, 5 ton unit….the tonnage seems fine, the house is cool set at 73, just this one room is an issue
Also, this post will probably be Exhibit 1 against you that it's not a defect.
Posted on 7/13/26 at 5:56 pm to Daveeed
The room didn’t have furniture for a bit…we didn’t use it. It was cold in the winter which is why we noticed it.
Posted on 7/14/26 at 7:16 am to Daveeed
The HVAC contractor has conveniently lost the manual j d and s through a system crash….hopefully the parish has them, but I’m not convinced the person at the parish isn’t on the take
Posted on 7/14/26 at 4:28 pm to dillpickleLSU
Sounds like you have a NHWA claim and a misrepresentation claim if the builder personally told you that you didn’t need what the design specs said. That gives you a claim against him that his insurer doesn’t have an exclusion for. It’s called negligent misrepresentation. Otherwise most builders don’t have coverage for defective construction and most builders drive nice trucks but have their business in a LLC or corporation that has no assets to pay a judgement. But if you sue him personally then you get to that fancy house, bank account etc and make his wife mad enough to make him sleep on the couch until he sellers you with you. Go talk to a sharp aggressive lawyer experienced in these cases. The NHWA was lobbied for by builders because it lessened their liability from the law of redhibition that was the law in Louisiana.
Posted on 7/16/26 at 9:09 pm to Royalfishing
Update: HVAC contractor admits duct design never factored in the west facing 6’ x 9’ window in the front. He is coming tomorrow to resolve duct design and return air
Ascension parish nor the builder had the manual j s and d
Ascension parish nor the builder had the manual j s and d
This post was edited on 7/16/26 at 9:10 pm
Posted on 7/17/26 at 1:21 pm to dillpickleLSU
I used to do home warranty repairs. We were instructed to do as little a possible and to find reasons to not repair. It was crazy. I got so many anger customers who didn't understand it wasn't my choice.
Take that $100 a month for the warranty and put it into a savings. By the time something breaks pull money out.
Take that $100 a month for the warranty and put it into a savings. By the time something breaks pull money out.
Posted on 7/18/26 at 9:34 am to dillpickleLSU
quote:
Is 2487 sq feet, one story, 5 ton unit
That is about my sq footage and unit size. Seems more like a duct issue than needing a 2nd unit.
When the house was first built it only had 1 intake vent. When the unit was replaced after 14yrs they added a 2nd intake vent and the AC is way more efficient(probably better unit also).
The intake is on a corner with one corner facing the foyer/ hall(original intake vent) and another corner facing the living room where they added the 2nd. Worked perfectly.
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