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Message
re: DirecTV customer loyalty discount
Posted on 12/5/17 at 1:10 pm to The Mick
Posted on 12/5/17 at 1:10 pm to The Mick
quote:
was paying $79 and now will be $29. The $79 was discounted by $41 already and now an additional $50 off for a year. So $29 for a supposed $120 package.
Good God. What programming do you get for $29. I may call again.
Posted on 12/5/17 at 1:13 pm to JimboFisherAM
Just called and got the $50 discount. Apparently word is out because the rep told me that not everybody will qualify for the discount, but they are getting tons of calls. Mine is now $32 per month plus tax after the discount. The rep said since I have cellphone service through AT&T, I could call them and bundle my bill and save an extra $10-$15. I may give that a whirl later this afternoon.
Kevin T
Kevin T
Posted on 12/5/17 at 1:17 pm to lnomm34
quote:
How much are you frickers paying for TV where you're getting $50 off per month?
I was paying right at $135 which was for the DirecTV Extra package with an HD DVR receiver and 3 wireless minis. I don't remember if I have a sports package or not. So now it is $85 a month.
The gentleman did say that each account is treated separately, so some people will be offered more/less. Before offering me the $50 off, he asked if going to a different package would help with lowering my bill. I told him the channels I have are what my wife wants, and I really don't want to sleep on the couch. He laughed and then gave me the $50 off.
quote:
Asked about how it affected me not being under contract and it would have extended me 24 months.
I specifically asked about if I had to extend the contract and was told no. The discount does not require that. It's a discount, not a negotiated contract price.
Posted on 12/5/17 at 1:17 pm to lnomm34
Was paying $89 will now be $39 for 12 months.
Thanks OP
Thanks OP
Posted on 12/5/17 at 1:19 pm to High C
Just called 1-800-288-2020 and got a really nice guy named Eric. I told him I wanted to cancel HBO and he gave me great discounts. I got $55 off my bill for 12 mos., upgraded my receivers, life time of free HBO and Showtime. They must be really hurting right now.
This post was edited on 12/5/17 at 1:42 pm
Posted on 12/5/17 at 1:21 pm to kgturner
quote:
Apparently word is out
This thread alone is responsible for around $40,000 in discounts and counting.
Posted on 12/5/17 at 1:29 pm to kgturner
Damn. I guess it's all in how you have the discussion. Perhaps, I should call and straight up ask for the discount. I kept waiting for them to throw it out, but after a 15 minute conversation, things stalled and she never mentioned it.
Posted on 12/5/17 at 1:30 pm to JimboFisherAM
quote:I don't even know tbh... I have no movie channels but pretty much all sports channels and packages. Others said they got HBO for free as well but I didn't ask for that and they didn't offer me.
Good God. What programming do you get for $29. I may call again.
Posted on 12/5/17 at 1:31 pm to JimboFisherAM
quote:Did you call direct to the customer loyalty #? If so, try again and tell them you're weighing options to possibly switch to different provider and you heard about loyalty discount.
Damn. I guess it's all in how you have the discussion. Perhaps, I should call and straight up ask for the discount. I kept waiting for them to throw it out, but after a 15 minute conversation, things stalled and she never mentioned it.
Posted on 12/5/17 at 1:38 pm to The Mick
quote:
Damn. I guess it's all in how you have the discussion. Perhaps, I should call and straight up ask for the discount. I kept waiting for them to throw it out, but after a 15 minute conversation, things stalled and she never mentioned it.
Yes, call back and say it straight out you want the 50 off loyalty discount.
Posted on 12/5/17 at 2:55 pm to bcoop199
just did it myself. can't complain about saving 600 dollars.
Posted on 12/5/17 at 3:19 pm to The Mick
Great thread guys just like that $50 off per month
Posted on 12/5/17 at 3:23 pm to hiltacular
I called the direct line and immediately talked to a very nice guy. I specifically asked for the customer loyalty discount. He said he didn't know about it but checked.
After he came back he noted that I was already getting a $45/month discount to make my bill $88 a month. And I have been a customer since 2014.
I could not get anything else.
I have XTRA with a DVR and two other receivers.
I don't have any premium channels.
So I struck out, but I may call again later.
After he came back he noted that I was already getting a $45/month discount to make my bill $88 a month. And I have been a customer since 2014.
I could not get anything else.
I have XTRA with a DVR and two other receivers.
I don't have any premium channels.
So I struck out, but I may call again later.
This post was edited on 12/5/17 at 3:33 pm
Posted on 12/5/17 at 3:27 pm to mswiggins
I would call again. My agent said that i was still getting the $55 off introductory offer but that they would still give me the $50 additional. I have had a couple friends do it just now and $20 off has been the lowest offer.
Posted on 12/5/17 at 3:41 pm to hiltacular
I just did it. I'm a new customer only had it a few months so am still in the 2 year discount they were doing a while back. Only paid 60 for tv and 40 for 50mbps internet before the call. Didn't get full 50 off but did get 20 off and free HBO so I am down to 80$ total for choices package direct tv, unlimited 50mbps internet, and hbo. Told buddy and dad to call. They both have been customers for years and both got the 50$ off with no issue just asked and got it immediately plus the free hbo
This post was edited on 12/5/17 at 3:43 pm
Posted on 12/5/17 at 7:05 pm to Jvalhenson
Just got the discount for my mom, and found out they had been charging her for two extra receivers since April of '16. So they gave her a $195 credit and the $50 credit for a year. Thanks OP!
Posted on 12/5/17 at 7:10 pm to crtodd
Related subject... has anyone upgraded to the 4K receivers? I have to 4k tv's on the way, but I was wondering how much they typically charge to upgrade the equipment.
Posted on 12/5/17 at 8:09 pm to High C
Called around 5:00 today. Tasha was super nice. Added bonus was she sounded hot. After a little small talk about the weather and how each of our days went, she went over all options on the table for bundling, etc. She then offered me the $50 per month discount for 12 months. This is on top of a $20 a month discount I've been getting for 18 months and will continue to get for 6 more months.
Total bill before tax will now be 39.98!!!!
I used the number in the OP.
Total bill before tax will now be 39.98!!!!
I used the number in the OP.
Posted on 12/5/17 at 8:15 pm to High C
I got the $50 off today, many thanks for this thread
Posted on 12/6/17 at 6:10 am to RebelNutt
quote:
I dont think it matters whether you are in a contract or not.. It was pretty much no questions asked when i did it.
Can you kind of summarize what I'm supposed to say? I've called before and had $5-$10 taken off before but not $50.
What's the direct line to the customer loyalty department? Do I threaten to cancel?
Thanks
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