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Sayre
San Jose
Member since Nov 2011
3356 posts

re: DirecTV customer loyalty discount
quote:

Perhaps, I should call and straight up ask for the discount.


That's what I did. First words out my mouth were 'I'd like the customer loyalty discount'.


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Sayre
San Jose
Member since Nov 2011
3356 posts

re: DirecTV customer loyalty discount
quote:

Before offering me the $50 off, he asked if going to a different package would help with lowering my bill. I told him the channels I have are what my wife wants, and I really don't want to sleep on the couch. He laughed and then gave me the $50 off.


I don't understand why you wouldn't want more channels for less money? I got a extra $18 off and have more channels.


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fatboydave
LSU Fan
Fat boy land
Member since Aug 2004
11570 posts

re: DirecTV customer loyalty discount
Just got bill for $78 yesterday Choice Xtra. I had $48 dollars of credit rolling off in January. I thought that they wouldn't give me anything. 4 receivers, DVR, HD extra pack.

I called and told them I just got my bill and saw my credits ended this month and asked if there was a way to extend it. Lady says you have another set of credits that start when these come off so your cost will stay the same next year but let me see if I can find anything else for you. She says how about another $50 off? I said hell yeah hook me up.

Next year's monthly bill will be $29.83


Called this number and didn't have to be on hold. Went direct to the hook up girl 800-778-3397
This post was edited on 12/6 at 10:21 am


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20
Napoleon
New Orleans Saints Fan
Kenna
Member since Dec 2007
56797 posts

re: DirecTV customer loyalty discount
I only pay $70mo for direct, with the channels and nfl, wonder if I can get the deal.



***dtv is $70/mo with ATT unlimited and free HBO with all movie channels for first six months(usually 90 days but we got it doubled bc of other issue) and nfl Sunday ticket.


fatboydave
LSU Fan
Fat boy land
Member since Aug 2004
11570 posts

re: DirecTV customer loyalty discount
quote:

Napoleon

I didn't think I would get one and the lady went right out the chute with let me see what I can do for you. The phone call is free...can't hurt to ask.


High C
Houston Astros Fan
viewing the fall....
Member since Nov 2012
23555 posts
 Online 

re: DirecTV customer loyalty discount
quote:

I only pay $70mo for direct, with the channels and nfl, wonder if I can get the deal.


Image: https://media1.tenor.com/images/60c913cbf913d5b2d985f3f2c739c207/tenor.gif?itemid=6081424


MrCEO
LSU Fan
Bora Bora
Member since Jun 2017
33 posts

re: DirecTV customer loyalty discount
quote:

I didn't think I would get one and the lady went right out the chute with let me see what I can do for you. The phone call is free...can't hurt to ask.


THIS. Doesn't hurt to ask, just got the $50 off and got my bill down to $30 per month. All from making a phone call.

THANKS OP!


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10
AFtigerFan
LSU Fan
Ohio
Member since Feb 2008
2329 posts

re: DirecTV customer loyalty discount
quote:

Why are they so willing to lower all of our bills without putting up a fight? Most of us are already under contract and can't leave without paying a penalty.

I have no idea, but I’m wondering myself. Something has to be on the horizon.


9Fiddy
Louisiana Tech Fan
19th Hole
Member since Jan 2007
54393 posts

re: DirecTV customer loyalty discount
That number is awesome. The guy picked straight up with no hold time and came through like a boss.

I already have a $50 per month discount through March. The guy just gave me another $50 off for 12 months. So that's $100 off through March, then $50 off through December.

Then he threw in HBO & Starz at half off for 6 months.



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00
idsrdum
Member since Jan 2017
15 posts

re: DirecTV customer loyalty discount
Thanks to OP and those who posted the directv # of 1-800-778-3397.

A real person answered on the first ring and I was able to get the $50 off for 12 months and 6 months of sports pack free.


3HourTour
New Orleans Saints Fan
A whiskey barrel
Member since Mar 2006
19331 posts
 Online 

re: DirecTV customer loyalty discount
Direct tv just called me from a Springfield, LA number. The lady said because I’m such a good customer that they are giving me HBO and Cinemax for free for 12 months and that they will automatically be removed after that unless I choose to keep them. What in the hell is going on?


ROUSTER
LSU Fan
Member since Sep 2003
5274 posts

re: DirecTV customer loyalty discount
Man, this was awesome good job High C.
Talk to a real nice lady (even though she was an Auburn fan) got $50 off for a year plus free Cinemax for 6 months and Showtime for 4 Months.


d6k
Boston College Fan
New Orleans
Member since Dec 2005
1322 posts

re: DirecTV customer loyalty discount
Call took less than five minutes, got the $50 off for a year and free showtime for four months


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10
Tdot_RiverDawg
Mississippi St. Fan
Member since May 2015
1103 posts

re: DirecTV customer loyalty discount
Does this only apply to DirecTV or to other ATT items as well?


tacotiger
LSU Fan
Baton Rouge
Member since Apr 2007
952 posts

re: DirecTV customer loyalty discount
I called yesterday and got the discount. Called the direct number and spoke with someone in West Virginia. She started off
Asking if I also had ATT which I did because I was eligible for a phone discount too. But since I already had a Discounted rate on my plan my deal was already better. But I did get $70 monthly off my Directv bill for a year which has been running
$136.


dshort_bruh
Auburn Fan
Verbena
Member since Sep 2016
507 posts

re: DirecTV customer loyalty discount
Called the other day and got $35 off so I only pay $21 for DirectTV, I didn’t try and get any more channels or anything so I called again today and said I really needed my phone bill lowered and Sunday ticket. He gave me the all sports package for 6 months and starz for 4 months free, do not have to cancel.

I told him I needed my total bill to be cheaper so he looked at internet bill and it was already discounted so he said let me transfer, before you do is there anything else. I said I would like DVR and 2 more boxes and he said I would be called May 1st and I could upgrade all my equipment and get 4 boxes free of charge.

Transferred me to AT&T and they discounted bill $20 and gave me free HBO for life.

Thank you OP!


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20
Alabiker
Alabama Fan
Alabama Gulf Coast
Member since Aug 2012
309 posts

re: DirecTV customer loyalty discount
Thanks a bunch for the heads-up. Just got off the phone with Jennifer (who answered after only one ring) and got $50.00/month off my monthly bill without extending my contract.


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10
wahoocs
LSU Fan
Lafayette, LA
Member since Nov 2004
10591 posts

re: DirecTV customer loyalty discount
You and I have talked often in DATs, but your heads up here was the best convo we have indirectly had.

I also dialed that number and it was answered in one ring.

I spent an hour and a half w a very helpful Timothy who actually even worked on my AT&T account.

Final tally- $197.41 down to 104.41, and $45 off my AT&T bill. I have been overpaying on both accounts for over a year.

I owe you one, and I'm pretty good about being able to pay it forward when it comes to fellow Astros fans.


CoolKat
LSU Fan
Member since Apr 2016
69 posts

re: DirecTV customer loyalty discount
Thanks OP! You are the man. Saved $50/month for 12 months, got free equipment upgrade and even turned down Showtime and Starz for 6 months.


TigerTatorTots
New Orleans Pelicans Fan
The Safeshore
Member since Jul 2009
74490 posts

re: DirecTV customer loyalty discount
I'm still getting a discount from my original 24 month new customer promotion. Has anyone that is currently getting a promotional discount called and still gotten this promotion?


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