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AFtigerFan
LSU Fan
Ohio
Member since Feb 2008
2328 posts

re: DirecTV customer loyalty discount
The direct number 1-800-778-3397
quote:

Can you kind of summarize what I'm supposed to say?

Just tell them you heard about a discount promotion going on and want to see if there is a way to save money off of your monthly bill. They may ask you if you want to upgrade to another package, downgrade, etc. That's up to you but not required for the discount. I did not threaten to cancel at all.

I politely declined switching up my package and was immediately offered $50/month off. They do say each account is treated differently so your results may not be the same (you may get more off or less off).
This post was edited on 12/6 at 7:45 am


Brazos
LSU Fan
Member since Oct 2013
11857 posts
 Online 

re: DirecTV customer loyalty discount
Wow worked for me ! I got $50 off a month for a year and I've only been with them for a little over a year.


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20
High C
Houston Astros Fan
viewing the fall....
Member since Nov 2012
23469 posts

re: DirecTV customer loyalty discount
Yeah, I feel at this point they may no longer be calling it a "customer loyalty discount", but despite the terminology, it was still being offered as of yesterday. Just be persistent, make sure that you're talking to an American, and make it clear that you are aware of many, many people who have already received the discount, so you know that it is available.


Brazos
LSU Fan
Member since Oct 2013
11857 posts
 Online 

re: DirecTV customer loyalty discount
I just called a few minutes ago and spoke to an American and got my discount with no problem in less than 5 minutes.


High C
Houston Astros Fan
viewing the fall....
Member since Nov 2012
23469 posts

re: DirecTV customer loyalty discount
That seems to be the most common experience. Did you call it a customer loyalty discount?


Brazos
LSU Fan
Member since Oct 2013
11857 posts
 Online 

re: DirecTV customer loyalty discount
I just said I heard y'all were offering a $50 per month discount. The guy answered on the first ring which made me skeptical at first but I logged into my account and the discount is there.


jimithing11
Texas Fan
Dillon, Texas
Member since Mar 2011
21883 posts

re: DirecTV customer loyalty discount
Curious if any news users are getting discounts? I’ve had DRT for years, but it was under my wife’s name. We just got new service 7 months ago under mine and only pay $35 a month after discounts and credits from ATT ($20 off a month).


The Mick
LSU Fan
Member since Oct 2010
35908 posts

re: DirecTV customer loyalty discount
I'm fairly new, been with dtv for about one year. I started with a 2 year deal for $79 discounted down from $120. Yesterday they gave me an additional $50 discount for a year so I'll be paying $29 for a supposed $120 package.


jimithing11
Texas Fan
Dillon, Texas
Member since Mar 2011
21883 posts

re: DirecTV customer loyalty discount
Nice work. I may call in but I don’t think I can get much more off the $35 I’m paying. I’m guessing they’d just tell me I have too many credits applied already


tigerzballzdeep
LSU Fan
Rockwall, TX
Member since Jun 2007
2910 posts

re: DirecTV customer loyalty discount
Just called and got 50 bucks off the next 12 months. Plus 6 months of hbo, showtime and cinemax that auto drops off where you dont have to call and cancel. Thanks op


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20
The Mick
LSU Fan
Member since Oct 2010
35908 posts

re: DirecTV customer loyalty discount
quote:

Nice work. I may call in but I don’t think I can get much more off the $35 I’m paying. I’m guessing they’d just tell me I have too many credits applied already
Maybe they'll mail you a check each month....

Its worth a call though, some posters said they got $20 discounts added which would be mathematically possible for you.


3HourTour
New Orleans Saints Fan
A whiskey barrel
Member since Mar 2006
19297 posts

re: DirecTV customer loyalty discount
I just called twice and didn’t get anything. I’m currently under contract paying $85 a month.

ETA: Just called a third time and got the $50 off per month for 12 months. Thank you Stacey!! She sounded hot.
This post was edited on 12/6 at 8:30 am


AlbertMeansWell
Alabama Fan
Memphis Brah!
Member since Sep 2013
4078 posts

re: DirecTV customer loyalty discount
Boom! I got my bill lowered to $22 a month.


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20
The Mick
LSU Fan
Member since Oct 2010
35908 posts

re: DirecTV customer loyalty discount
quote:

I just called twice and didn’t get anything. I’m currently under contract paying $85 a month.
I would try again later today. It seems to be luck of the draw with whoever answers the phone.


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00
07Champs
LSU Fan
Member since Feb 2008
86 posts

re: DirecTV customer loyalty discount
Hard to believe, but my package was reduced from $66.82 per month to $16.82 per month for 12 months - plus they added the RedZone channel at no cost. Thanks OP!


Vlad
Vanderbilt Fan
North AL
Member since May 2012
2347 posts

re: DirecTV customer loyalty discount
Thanks for the heads up. I got 50 off and scheduled them to come out and upgrade all my stuff to Genie 2.


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tigernation81
LSU Fan
Lake Charles La
Member since May 2012
130 posts

re: DirecTV customer loyalty discount
I tried they said I already had $65 in discounts so I didn’t qualify but I did get free hbo for 6 months.


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NC17
Member since Feb 2010
2365 posts

re: DirecTV customer loyalty discount
Another success story. This is better then Geico! Go and get ya sum!


bogart
Member since Dec 2013
801 posts

re: DirecTV customer loyalty discount
Why are they so willing to lower all of our bills without putting up a fight? Most of us are already under contract and can't leave without paying a penalty.


3HourTour
New Orleans Saints Fan
A whiskey barrel
Member since Mar 2006
19297 posts

re: DirecTV customer loyalty discount
It’s the Christmas spirit of giving!


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