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Started By
Message
re: DirecTV customer loyalty discount
Posted on 12/6/17 at 7:22 am to AlbertMeansWell
Posted on 12/6/17 at 7:22 am to AlbertMeansWell
The direct number 1-800-778-3397
Just tell them you heard about a discount promotion going on and want to see if there is a way to save money off of your monthly bill. They may ask you if you want to upgrade to another package, downgrade, etc. That's up to you but not required for the discount. I did not threaten to cancel at all.
I politely declined switching up my package and was immediately offered $50/month off. They do say each account is treated differently so your results may not be the same (you may get more off or less off).
quote:
Can you kind of summarize what I'm supposed to say?
Just tell them you heard about a discount promotion going on and want to see if there is a way to save money off of your monthly bill. They may ask you if you want to upgrade to another package, downgrade, etc. That's up to you but not required for the discount. I did not threaten to cancel at all.
I politely declined switching up my package and was immediately offered $50/month off. They do say each account is treated differently so your results may not be the same (you may get more off or less off).
This post was edited on 12/6/17 at 7:45 am
1
Posted on 12/6/17 at 7:38 am to High C
Wow worked for me ! I got $50 off a month for a year and I've only been with them for a little over a year.
Posted on 12/6/17 at 7:40 am to AFtigerFan
Yeah, I feel at this point they may no longer be calling it a "customer loyalty discount", but despite the terminology, it was still being offered as of yesterday. Just be persistent, make sure that you're talking to an American, and make it clear that you are aware of many, many people who have already received the discount, so you know that it is available.
Posted on 12/6/17 at 7:42 am to High C
I just called a few minutes ago and spoke to an American and got my discount with no problem in less than 5 minutes.
Posted on 12/6/17 at 7:44 am to Brazos
That seems to be the most common experience. Did you call it a customer loyalty discount?
Posted on 12/6/17 at 7:56 am to High C
I just said I heard y'all were offering a $50 per month discount. The guy answered on the first ring which made me skeptical at first but I logged into my account and the discount is there.
Posted on 12/6/17 at 8:02 am to Brazos
Curious if any news users are getting discounts? I’ve had DRT for years, but it was under my wife’s name. We just got new service 7 months ago under mine and only pay $35 a month after discounts and credits from ATT ($20 off a month).
Posted on 12/6/17 at 8:05 am to jimithing11
I'm fairly new, been with dtv for about one year. I started with a 2 year deal for $79 discounted down from $120. Yesterday they gave me an additional $50 discount for a year so I'll be paying $29 for a supposed $120 package.
Posted on 12/6/17 at 8:07 am to The Mick
Nice work. I may call in but I don’t think I can get much more off the $35 I’m paying. I’m guessing they’d just tell me I have too many credits applied already 
Posted on 12/6/17 at 8:11 am to The Mick
Just called and got 50 bucks off the next 12 months. Plus 6 months of hbo, showtime and cinemax that auto drops off where you dont have to call and cancel. Thanks op
Posted on 12/6/17 at 8:17 am to jimithing11
quote:Maybe they'll mail you a check each month....
Nice work. I may call in but I don’t think I can get much more off the $35 I’m paying. I’m guessing they’d just tell me I have too many credits applied already
Its worth a call though, some posters said they got $20 discounts added which would be mathematically possible for you.
Posted on 12/6/17 at 8:20 am to The Mick
I just called twice and didn’t get anything. I’m currently under contract paying $85 a month.
ETA: Just called a third time and got the $50 off per month for 12 months. Thank you Stacey!! She sounded hot.
ETA: Just called a third time and got the $50 off per month for 12 months. Thank you Stacey!! She sounded hot.
This post was edited on 12/6/17 at 8:30 am
Posted on 12/6/17 at 8:25 am to The Mick
Boom! I got my bill lowered to $22 a month.
Posted on 12/6/17 at 8:31 am to 3HourTour
quote:I would try again later today. It seems to be luck of the draw with whoever answers the phone.
I just called twice and didn’t get anything. I’m currently under contract paying $85 a month.
Posted on 12/6/17 at 8:40 am to High C
Hard to believe, but my package was reduced from $66.82 per month to $16.82 per month for 12 months - plus they added the RedZone channel at no cost. Thanks OP!
Posted on 12/6/17 at 8:49 am to High C
Thanks for the heads up. I got 50 off and scheduled them to come out and upgrade all my stuff to Genie 2.
Posted on 12/6/17 at 8:57 am to 07Champs
I tried they said I already had $65 in discounts so I didn’t qualify but I did get free hbo for 6 months.
Posted on 12/6/17 at 8:59 am to High C
Another success story. This is better then Geico! Go and get ya sum! 
Posted on 12/6/17 at 9:20 am to NC17
Why are they so willing to lower all of our bills without putting up a fight? Most of us are already under contract and can't leave without paying a penalty.
Posted on 12/6/17 at 9:24 am to bogart
It’s the Christmas spirit of giving!
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