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AirBNB Advice

Posted on 6/15/25 at 5:47 pm
Posted by eyeofthetiger2121
Member since Sep 2021
70 posts
Posted on 6/15/25 at 5:47 pm
Here’s the rundown: I booked an AirBNB. Our flights were delayed so did not get in until 3am. I got there and it was not as advertised. The ceiling was caving in and the ac did not work. It was a shared apartment complex which was not as advertised. Decided to stay as it was late. Next day, decided we could not deal with it any longer and moved to a hotel. I called AirBNB and they said since I didn’t document the ac not working and noise that they could only give me a 10% refund. I’m fine with paying the night I was there but how am I supposed to document air temperature? Has anyone ever dealt with something like this?
Posted by tigerjjs
Baton Rouge
Member since Sep 2006
1360 posts
Posted on 6/15/25 at 5:48 pm to
Just blast them on the review and move on.
Posted by TheOcean
#honeyfriedchicken
Member since Aug 2004
45040 posts
Posted on 6/15/25 at 5:50 pm to
As an airbnb host, here's what our "cultured" airbnb guests do when they're not happy: go find some ants, dirt from outside. Scatter around the airbnb. Take pictures, refuse to stay. And then airbnb will give you a full refund and frick the host.

Basically how they get free food at taco bell when they find a hair in the burrito.
Posted by Dragula
Laguna Seca
Member since Jun 2020
6364 posts
Posted on 6/15/25 at 5:55 pm to
Man that sucks...

That said, I can appreciate people wanting to save money/have another income stream, but I just cannot do Air BNB, and deal w/ shite like this scenario.
Posted by beerJeep
Louisiana
Member since Nov 2016
37660 posts
Posted on 6/15/25 at 5:55 pm to
Just wait for the $500 cleaning fee
Posted by WG_Dawg
Member since Jun 2004
89353 posts
Posted on 6/15/25 at 5:56 pm to
quote:

As an airbnb host, here's what our "cultured" airbnb guests do when they're not happy: go find some ants, dirt from outside. Scatter around the airbnb. Take pictures, refuse to stay. And then airbnb will give you a full refund and frick the host.



good Lord. As the host you have the ability to decline a reservation request right? I'm not saying to go full on 100% in that direction, but man if I was in your shoes it'd sure be tempting to try to weed out that kind of renter.

Iv'e rented using ABNB hundreds of times going back over a decade and have only had one bad experience, but boy it was a doozy. Last year in Austin. Almost incomprehensible but Air BNB support to their credit did me right in the end and refunded everythign owed so that was nice.
Posted by wm72
Brooklyn
Member since Mar 2010
8984 posts
Posted on 6/15/25 at 6:06 pm to
I've gotten a number of AirBnB over the years but think I'm done.

Last summer rented cabin 100% because it had a hot tub. Hot tub was broken. a-hole owner unavailable in another state offered 10% discount.

Then, an apartment in Montreal with no key to the balcony door deadbolt when the cool balcony was 50% of their advertising photos.
This post was edited on 6/16/25 at 6:44 pm
Posted by Skenes
Member since Mar 2025
394 posts
Posted on 6/15/25 at 6:21 pm to
Yes, it is why I hate Airbnb. I stayed in a place that was listed as a home but was in an apartment complex. I advertised asking for a bed but was full and was told that I could pull the couch/bed by it to make it a king. They also said they were within walking distance to Minute Maid Park, which was true if I wanted to walk 5.2 miles. I contacted Airbnb, and they told me to work with the owner; it escalated, and Airbnb sided with the owner.
Posted by auggie
Opelika, Alabama
Member since Aug 2013
30728 posts
Posted on 6/15/25 at 6:24 pm to
quote:

Basically how they get free food at taco bell when they find a hair in the burrito.

Does that work?
Posted by Powerman
Member since Jan 2004
170145 posts
Posted on 6/15/25 at 6:26 pm to
Always contact the host immediately if there is an issue

Any messages between you and the host can be seen by the AirBnB resolution team
Posted by Adajax
Member since Nov 2015
8033 posts
Posted on 6/15/25 at 6:27 pm to
quote:

Just wait for the $500 cleaning fee


And they want you to clean the apt before you leave: take out trash, remove linens from bed, clean dishes, basically leave everything as you found it - and then charge you a ridiculous cleaning fee. I rarely select an Airbnb over a hotel anymore.
Posted by NotoriousFSU
Atlanta, GA
Member since Oct 2008
11854 posts
Posted on 6/15/25 at 6:27 pm to
Posted by Puffoluffagus
Savannah, GA
Member since Feb 2009
6430 posts
Posted on 6/15/25 at 6:29 pm to
Do a credit card dispute and see what happens. Worst case scenario you're in the same boat your already in.

I always do vrbo, but really have to be selective.
Posted by madamsquirrel
The big somewhere out there
Member since Jul 2009
54621 posts
Posted on 6/15/25 at 6:30 pm to
quote:

Always contact the host immediately if there is an issue

Any messages between you and the host can be seen by the AirBnB resolution team
within 24 hours and always on the app not by text or email is what my travel group always says
Posted by Saintsisit
Member since Jan 2013
5031 posts
Posted on 6/15/25 at 6:32 pm to
quote:

but I just cannot do Air BNB, and deal w/ shite like this scenario.
Every time we go to the mountains or Sedona, we get a VRBO and never have a problem. Just be meticulous in reading the reviews and you'll be good.
Posted by CR4090
Member since Apr 2023
7914 posts
Posted on 6/16/25 at 2:32 pm to
Don't forget to start a load of laundry !
Posted by 21savage
LP
Member since Apr 2018
301 posts
Posted on 6/16/25 at 3:24 pm to
quote:

weed out that kind of renter.


Blacks* lol normalize just saying it
Posted by scottydoesntknow
Member since Nov 2023
9433 posts
Posted on 6/16/25 at 3:26 pm to
quote:

Just blast them on the review and move on.


This is really your only recourse. Yall gotta read reviews before you book your place. If this really was the case, someone definitely mentioned it in a review
Posted by redneck
Los Suenos, Costa Rica
Member since Dec 2003
54155 posts
Posted on 6/16/25 at 3:30 pm to
Yeah I won't book an airbnb that doesn't have a ton of reviews and I read every single one of them to see if there is a pattern. Also, most of the time you can use context clues to figure out the exact address and search it on google earth/zillow to at least get a view of the exterior.
Posted by UptownJoeBrown
Baton Rouge
Member since Jul 2024
5837 posts
Posted on 6/16/25 at 3:38 pm to
I do VRBO as well. frick AirBnB
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