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Message
re: Video shows man forcibly removed from United flight from Chicago to Louisville
Posted on 4/10/17 at 12:26 pm to Overbrook
Posted on 4/10/17 at 12:26 pm to Overbrook
quote:
UAL stopped the bidding at $800. That was the problem.
How high should they go? Should the crew be making calls to the CEO determining how much it's worth in each instance?
Maybe everybody should stop expecting never to be inconvenienced, and maybe someone with balls should make fun of this screeching idiot.
4
Posted on 4/10/17 at 12:28 pm to uway
quote:
How high should they go? Should the crew be making calls to the CEO determining how much it's worth in each instance?
I'd be willing to wager that $1200/person would have gotten 4 people off that flight.
But someone in revenue management made the decision to stop at $800.
Posted on 4/10/17 at 12:34 pm to Golfer
quote:
IDB 4 passengers and you run the risk of running into someone this irate they can't act like an adult and get off the plane themselves.
It's awesome how you're painting the guy that was denied a service that he paid for as the one at fault in this situation.
Posted on 4/10/17 at 12:35 pm to uway
quote:I guarantee the CEO would say it would be worth $400 more dollars to not be dealing with this shite today.
How high should they go? Should the crew be making calls to the CEO determining how much it's worth in each instance?
You have a full flight and you need one person to give up a seat. keep raising the price until someone accepts - how high depends on the needs of the passengers. If someone is not in an emergency then they will accept the offer.
slamming a customers head into the arm rest was just a plain bad move when it could have been handled another way. You just concussed one of your customer. think about how shitty that is.
This isn't the fricking hunger games.
This post was edited on 4/10/17 at 12:42 pm
Posted on 4/10/17 at 12:36 pm to drexyl
did the other 3 accept the $800?
Posted on 4/10/17 at 12:37 pm to Nado Jenkins83
I would have in a heartbeat.
Posted on 4/10/17 at 12:38 pm to bigberg2000
quote:
I would have in a heartbeat.
I would have paid $800 to not look like bitch on social media
Posted on 4/10/17 at 12:38 pm to Golfer
quote:nothing to do with acting like an adult.
someone this irate they can't act like an adult and get off the plane themselves.
tell you what next time you pay for something and don't get what you paid for be an adult and shut the frick up about it. just accept whatever they give you no matter how shitty it is no questions asked because that's what "adults" do.
Posted on 4/10/17 at 12:38 pm to Nado Jenkins83
quote:i believe so.
did the other 3 accept the $800?
ETA: actually i don't know if they "accepted it". the other 3 got kicked off the plane without security getting involved. I'm assuming that everyone that got kicked off (including this guy) got the $800 deal but i don't know that for sure.
he may end up with more than $800.
This post was edited on 4/10/17 at 12:40 pm
Posted on 4/10/17 at 12:39 pm to TFS4E
Whoever the PR team for this company is should go ahead and just fire themselves.
Two press releases, one refers to assualting a passenger as "Re-accomdating" him, the other states he "Refused to de-plane voluntarily"
That's a little bit of a skewed view on how "volunteering" works.
Two press releases, one refers to assualting a passenger as "Re-accomdating" him, the other states he "Refused to de-plane voluntarily"
That's a little bit of a skewed view on how "volunteering" works.
Posted on 4/10/17 at 12:40 pm to Uncle Stu
quote:
offer was increased to $800
$800 and a hotel and no one jumped on it?
Is there proof this offer was made?
I've seen people jump off a plane for drink vouchers. $800 seems like it would induce a mob.
Posted on 4/10/17 at 12:42 pm to Open Your Eyes
quote:
How high should they go? Should the crew be making calls to the CEO determining how much it's worth in each instance? Maybe everybody should stop expecting never to be inconvenienced, and maybe someone with balls should make fun of this screeching idiot.
Think you've read too many employee manuals at the airport.
It's a cesspool and a total crock of shite that an industry can't improve its service one iota after 70 years. Yea a lot of it is government.
From stewardesses that can't speak proper English or have decent manners
Having to show up 2 hours early to have some mouthbreather tell you mouthwash is a level 5 terrorist threat.
Seats that aren't fit for a 5 minute ride at a truck stop amusement park. Having a guy who seems to mainline whoppers rest his fat roll on you under the armrest.
The list goes on...
This post was edited on 4/10/17 at 12:44 pm
Posted on 4/10/17 at 12:43 pm to Open Your Eyes
quote:
It's awesome how you're painting the guy that was denied a service that he paid for as the one at fault in this situation.
The airline followed the contract they had with the passenger. He chose not to read it or comply.
Posted on 4/10/17 at 12:45 pm to drexyl
quote:
tell you what next time you pay for something and don't get what you paid for be an adult and shut the frick up about it. just accept whatever they give you no matter how shitty it is no questions asked because that's what "adults" do.
He did get what he paid for...he had trouble reading the contract of carriage.
Posted on 4/10/17 at 12:47 pm to LSUTANGERINE
quote:Did you even read the article?
LSUTANGERINE
Posted on 4/10/17 at 12:47 pm to uway
quote:
Maybe everybody should stop expecting never to be inconvenienced
ummm...like the crew of the airline being paid by the guy they are escorting off?
Posted on 4/10/17 at 12:47 pm to Golfer
quote:
The airline followed the contract they had with the passenger. He chose not to read it or comply.
GFY. You want to act all high and mighty. Do you read every contract of every single thing you do? Those things are intentionally long and impossible to read for those of us without law degrees. Even if it is in the contract, so what, they should have offered more money before forcibly removing anyone. Or how about NOT OVERBOOKING YOUR PLANES! This is not on him, this is on the airline, 100%.
Posted on 4/10/17 at 12:52 pm to drexyl
quote:
I guarantee the CEO would say it would be worth $400 more dollars to not be dealing with this shite today.
Obviously now that this has happened they would be willing to pay almost any amount to make it go away. I'm saying its hard to set a policy, before this happened.
$800 is a reasonable sum of money, and it's entirely reasonable to have a policy that includes forcible removal of someone who refuses to de-board.
If you owned a business and someone refused to leave, would you just sit there patiently waiting for them to change their mind?
Running a big business means trusting field people to make decisions. If these employees used unreasonable force of course that should be dealt with, but I really wish United would issue a statement that blamed both their employees and law enforcement for using unnecessary force (of that's true) and blamed the baby of a passenger for not complying with lawful order to leave the plane.
Posted on 4/10/17 at 12:53 pm to Golfer
quote:
The airline followed the contract they had with the passenger. He chose not to read it or comply.
Thanks for proving my point.
Posted on 4/10/17 at 12:54 pm to BigB0882
quote:
GFY. You want to act all high and mighty.
Y'all need to calm down. Idk how following a contact makes someone high and mighty.
Bitching about the parts of a contract that don't benefit you comes off as childish.
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