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Message
re: Video shows man forcibly removed from United flight from Chicago to Louisville
Posted on 4/10/17 at 1:28 pm to Chicken
Posted on 4/10/17 at 1:28 pm to Chicken
quote:
Forget the situation that led to this incident, but how are cops/security expected to remove a passenger who refuses to leave a plane?
i expect them to carry his sloppy doctor arse off the plane just like they did.
0
Posted on 4/10/17 at 1:28 pm to Nado Jenkins83
quote:
then rent them a car and make them drive.
What if it's a 12 hour drive? Even 8? The pilots have to have a certain amount of down time for sleep before piloting a couple hundred people to another destination 35,000 feet above the ground. I personally wouldn't like a tired pilot flying my plane...
Posted on 4/10/17 at 1:30 pm to Open Your Eyes
quote:
I'll happily point out that this guy is protected by the first amendment of the constitution to say/behave however he wants if he's not endangering other people, which by all accounts he was not doing. And how that perfectly legal behavior did not justify him being assaulted while being forcibly removed from a plane against his will.
1A wouldn't apply here as he's on private property.
quote:
Then we'll get past the ridiculous legalese and into the court of public opinion, which is where this incident is currently being debated and united is coming in decidedly on the losing end. You will continue to bemoan United getting a "bad rap" for people not understanding things. At the end of all this, United will likely be paying, both literally and in customer goodwill, much more than the $1500 voucher it would've taken to get a passenger off the plane, in order to accommodate their own frickup.
I agree that UA should have gone higher on the VDB and could have handled it better.
Posted on 4/10/17 at 1:32 pm to Nado Jenkins83
quote:
why can't the flight crew rent a car?
i'll hang up and not listen because you are stubborn
Because as someone said earlier. Unions and lawyers.
Posted on 4/10/17 at 1:34 pm to Chicken
quote:if the guy was drunk, obnoxious, unruly and violent then the cops/security handled it 100% the right way.
Forget the situation that led to this incident, but how are cops/security expected to remove a passenger who refuses to leave a plane?
if he paid for a seat and they tried to kick him off then they fricked up.
this isn't the way you handle a customer when you frick something up. keep raising the price until someone accepts.
this guy just had to get to work. what if you're wife is in labor or there is some other family emergency? picking people at random is just bad business. again this isn't the hunger games.
Posted on 4/10/17 at 1:34 pm to Brageous
I was taking a piss in Baltimore one time a few summers ago, a southwest pilot walks in talking on the phone, posts up a couple urinals down from me, yawns and says into his phone "I really don't feel like flying this fricking plane right now."
Posted on 4/10/17 at 1:35 pm to Brageous
quote:just spit balling here but maybe someone else could drive? like a hired driver?
What if it's a 12 hour drive? Even 8? The pilots have to have a certain amount of down time for sleep before piloting a couple hundred people to another destination 35,000 feet above the ground. I personally wouldn't like a tired pilot flying my plane...
Posted on 4/10/17 at 1:35 pm to Brageous
quote:
What if it's a 12 hour drive? Even 8? The pilots have to have a certain amount of down time for sleep before piloting a couple hundred people to another destination 35,000 feet above the ground. I personally wouldn't like a tired pilot flying my plane...
but it wasn't. it was 4.5 and their were 4 of them. they could each drive 1 hour 10 minutes
Posted on 4/10/17 at 1:35 pm to Golfer
quote:
Because as someone said earlier. Unions and lawyers.
I think United might find this more expensive in lost revenue and bad press than lawyers and unions.
Posted on 4/10/17 at 1:37 pm to drexyl
quote:
picking people at random is just bad business.
It isn't random. They start with non-direct bookings (priceline, orbitz, etc.) and/or the cheapest fares.
This post was edited on 4/10/17 at 1:40 pm
Posted on 4/10/17 at 1:37 pm to drexyl
quote:how exactly could United have handled it better? The only thing they could do better is not have oversold flights...but that won't change.
you honestly think United isn't rethinking how they handled this at all and ways to handle it differently in the future?
Perhaps Chicago PD could have handed it better, but we don't see the video from when they initially arrived at the passenger's seat.
I still think the doctor is to blame because he didn't follow police orders.
This post was edited on 4/10/17 at 1:39 pm
Posted on 4/10/17 at 1:38 pm to Golfer
quote:
I agree that UA should have gone higher on the VDB and could have handled it better.
they didn't even get to the amount required by law to boot a passenger ($1300).
They fricked up. They will likely pay out the nose for this, and good, United sucks.
Posted on 4/10/17 at 1:39 pm to Hawkeye95
quote:
they didn't even get to the amount required by law to boot a passenger ($1300).
That's the maximum. It's 400% of the fare for the IDB'd flight, up to $1300.
Posted on 4/10/17 at 1:39 pm to Uncle Stu
quote:
that the flight was overbooked and United, offering $400 and a hotel stay, was looking for one volunteer to take another flight to Louisville at 3 p.m. Monday.
Increase it to $1000 and get a volunteer instead of booting someone forcibly and making a scene.
I've never volunteered for less than $800.
Posted on 4/10/17 at 1:39 pm to Hawkeye95
quote:
they didn't even get to the amount required by law to boot a passenger ($1300).
They fricked up. They will likely pay out the nose for this, and good, United sucks.
damn then they are screwed
Posted on 4/10/17 at 1:40 pm to NYNolaguy1
quote:
No passenger should have his seat bumped because an airline can't work out the logistics of getting their crew to work on time.
I agree with that.
Posted on 4/10/17 at 1:42 pm to Chicken
quote:
how exactly could United have handled it better? The only thing they could do better is not have oversold flights...but that won't change.
Maybe it should?
If United wanted to make it right with passengers this would be the ticket.
Like you said it won't, so they'll instead take it on the chin with the public.
Posted on 4/10/17 at 1:43 pm to TxTiger82
quote:
Delta and American would have done the same thing.
Delta gave me $800 to wait 90 minutes and fly through Minneapolis instead of Atlanta before a holiday weekend.
I've seen them get up to $1200.
Why didn't United try increasing the offer to $1000 or so? The overbooking was their mistake.
This post was edited on 4/10/17 at 1:44 pm
Posted on 4/10/17 at 1:45 pm to LSUTANGERINE
quote:
Jesus. Why not ask for volunteers? Someone always raises their hand.
I guess they'd rather boot someone by force than offer a reasonable compensation for volunteers?
Posted on 4/10/17 at 1:45 pm to member12
quote:
Why didn't United try increasing the offer to $1000 or so?
This is where I'm perplexed. Stopping at $800 was very short-sighted.
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