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Started By
Message
re: Video shows man forcibly removed from United flight from Chicago to Louisville
Posted on 4/11/17 at 9:20 am to foshizzle
Posted on 4/11/17 at 9:20 am to foshizzle
quote:
quote:
[Aux Arc] Having shitty terms in a contract does not excuse poor service.
[foshizzle] Actually those terms spell out very precisely what the airline will do if they can't provide service. ...
As I pointed out earlier, the airline does not promise to get you to your destination no matter what. They promise "best effort" and spell out what they will do if they can't get you there.
Sorry if you have a hard time understanding that.
My comprehension is the problem? You are either being intentionally obtuse or you are a dumb arse. I'll type slower for you.
Just because the contract clearly "spells out" that UA can treat people poorly... [can we all agree that involuntarily bumping without offering more than $800 for a 24 hour delay to accommodate their employees' schedules is poor treatment?]
... having that contract language does not excuse the poor treatment. Legally, yes. In all other ways, no.
This is how we end up being over-regulated; quasi-monopolies of important services mistreating their customers.
Incidentally, I agree that the guy is a complete idiot with the way he acted. Thank God he did though - highly entertaining.
1
Posted on 4/11/17 at 1:14 pm to kfaulk03
I love this post.
Posted on 4/11/17 at 1:23 pm to Golfer
quote:
If he would have read it, he would realize that he likely would have gotten more than $800.
Oh he's getting a lot more than $800. He couldn't have played it any smarter.
Posted on 4/11/17 at 1:29 pm to grape nutz
Shares in United Airlines' parent company have dropped after footage of a screaming passenger being dragged off an overbooked plane went viral.
Stock in United Continental Holdings dropped by more than 4% at one point on Tuesday, and at one point nearly $1bn (£800m) was wiped off its value.
Its CEO defended employees' conduct and said the passenger had been "disruptive and belligerent".
But the company has come under intense criticism online.
Outraged customers have threatened in droves to stop flying with United and the CEO's response to the incident has been criticised.
Stock in United Continental Holdings dropped by more than 4% at one point on Tuesday, and at one point nearly $1bn (£800m) was wiped off its value.
Its CEO defended employees' conduct and said the passenger had been "disruptive and belligerent".
But the company has come under intense criticism online.
Outraged customers have threatened in droves to stop flying with United and the CEO's response to the incident has been criticised.
Posted on 4/11/17 at 4:54 pm to Aux Arc
quote:
... having that contract language does not excuse the poor treatment.
Having that contract language does enable United to bump a passenger involuntarily. But he was not treated poorly merely because of this.
He was treated poorly because he refused the instructions of the flight crew (a federal crime) and ignored law enforcement who told him what was going to happen if he kept it up. If he wanted to fight over it he should have left and then sued United (he would have lost of course). But arguing with LEO's who told him what they were going to do is never going to end well.
He was behaving like petulant child and zero fricks are given.
This post was edited on 4/11/17 at 4:56 pm
Posted on 4/11/17 at 4:56 pm to foshizzle
quote:
Having that contract language does enable United to bump a passenger involuntarily. But he was not treated poorly merely because of this.
You're late man. New school of thought. The good doctor was bumped without cause.
Once the boarding pass was handed over and he was seated, the only way to boot him off is if he was "unruly".
United fricked up and will pay dearly.
Posted on 4/11/17 at 5:01 pm to NYNolaguy1
quote:
the only way to boot him off is if he was "unruly".
True or not, the way to deal with it is to leave the plane and resolve it within the court system. Arguing with the cops when they've already told you what they are going to do if you don't cooperate is just stupid.
Posted on 4/11/17 at 5:01 pm to Nado Jenkins83
quote:
I am doubting that was a doctor. dressed sloppy
Posted on 4/11/17 at 5:10 pm to foshizzle
quote:
True or not, the way to deal with it is to leave the plane and resolve it within the court system. Arguing with the cops when they've already told you what they are going to do if you don't cooperate is just stupid.
He had no legal reason to comply. He was breaking no laws, and was occupying his seat legally.
You can call that stupid, but he'll get paid handsomely and the officer that gave the beat down could face charges.
I think the passenger played this perfectly.
This post was edited on 4/11/17 at 5:12 pm
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