- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
re: United CEO doubles down, calls passenger "belligerent", claims United followed rules
Posted on 4/11/17 at 10:20 am to lsupride87
Posted on 4/11/17 at 10:20 am to lsupride87
quote:
You have been such a tool through this. Congrats, you fly for work. You are sooooooooooo fancy
We all fly man. The fact that United thought dragging someone out of their paid for seat, instead of having the crew rent a car and drive, if mind-boglging to most peopl
No shite
I mean, I like Golfer as a poster
But the frequent flying world is a tiny, sad kingdom of importance for people and it never ceases to amaze me how elitist these guys get within their subculture. I actually had a buddy tell me his story about how he went from "who gives a shite" to total elitist prick as his status advanced the other day, but he's at least fully cognizant of how ridiculous it is.
1
Posted on 4/11/17 at 10:21 am to cave canem
quote:
There is no way that UAL will even try this, as boneheaded as the CEO is, his legal department would mutiny at the thought.
Everyone criticizing the CEO letter to employees, I'm sure the legal department OK'd that one first.
Posted on 4/11/17 at 10:22 am to glorymanutdtiger
quote:
Shares down 4.4% erasing 990M in market value
Doesn't really mean anything. Just creates a buying opportunity. The shares will bounce back.
Now if there is an actual boycott, and people stop flying United and their revenue dips because of this, that's a completely different story. But we won't know that for months.
Posted on 4/11/17 at 10:22 am to ThatMakesSense
quote:
Everyone criticizing the CEO letter to employees, I'm sure the legal department OK'd that one first.
Legal and prudent are two different things.
Lawyers often do one much better than the other.
Posted on 4/11/17 at 10:22 am to NYNolaguy1
quote:
Trespassing
quote:
After paying for a ticket? And getting through security, and scanning his boarding pass (and having it accepted) at the gate?
I doubt you'll find a jury that will convict him there. I am not even sure there's probable cause to make an arrest.
After the airline company decided that the passenger would not be allowed to fly on that flight, and the passenger was asked several times to leave his seat, then yes, he is trespassing.
If you invite me to your home for a meal, and in the course of the meal I insult your family dog and you ask me to leave, and I refuse to leave, am I within my rights to lay down on your couch because you originally invited me over to your house?
Posted on 4/11/17 at 10:23 am to Golfer
I don't know much about this process, just curious, how does this dude get his luggage?
And do they only do single riders? Meaning, would they ever tell a family of 4 who bought 4 tickets together they have to get off if they needed exactly 4?
And do they only do single riders? Meaning, would they ever tell a family of 4 who bought 4 tickets together they have to get off if they needed exactly 4?
Posted on 4/11/17 at 10:23 am to ThatMakesSense
quote:
Everyone criticizing the CEO letter to employees, I'm sure the legal department OK'd that one first.
Possibly, but you realize the CEO is the legal departments boss right not the other way around right?
Posted on 4/11/17 at 10:23 am to Pettifogger
quote:
But the frequent flying world is a tiny, sad kingdom of importance for people and it never ceases to amaze me how elitist these guys get within their subculture. I actually had a buddy tell me his story about how he went from "who gives a shite" to total elitist prick as his status advanced the other day, but he's at least fully cognizant of how ridiculous it is.
There are some insane, self-important crazies I've run into and had the unfortunate experience of sitting next to. At the end of the day my elite status is nothing to the airline. It only helps me obtain more expedited service and a marginally better seat.
Posted on 4/11/17 at 10:25 am to shel311
quote:
I don't know much about this process, just curious, how does this dude get his luggage?
And do they only do single riders? Meaning, would they ever tell a family of 4 who bought 4 tickets together they have to get off if they needed exactly 4?
Luggage likely stayed on the flight he was removed from. Which is why I do everything possible to carry-on if I can.
Depends on the situation. I know Delta starts the IDB process with people who made 3rd party reservations then the lowest fare class (price).
Posted on 4/11/17 at 10:26 am to shel311
quote:
Meaning, would they ever tell a family of 4 who bought 4 tickets together they have to get off if they needed exactly 4?
Yes, seomtimes families will get split up if they are "on the cheapest ticket" as the Dr. was in this scenario. It sucks, but sometimes it's easier to get that big group of 4 a hotel room, a bunch of $$ and fly them out the next morning instead of dealing with four individuals
Posted on 4/11/17 at 10:27 am to Choupique19
If it was trespassing, should it not have been police arresting him and not security? Would the police not tell him he needs to get up and Miranda him?
To me that is also different than security telling him to listen to their request to move or they will forcibly remove him. Was he removed, or was he arrested for trespassing?
To me that is also different than security telling him to listen to their request to move or they will forcibly remove him. Was he removed, or was he arrested for trespassing?
Posted on 4/11/17 at 10:27 am to glorymanutdtiger
Someone tell those investors that yellowfin said it's no big deal.
Posted on 4/11/17 at 10:27 am to NYNolaguy1
United is screwed. United HAS to know that an "Involuntarily Denied Boarding" scenario has the potential to escalate, and appeared to do nothing to mitigate it.
You have to assume in 2017 if you physically remove someone from a plane it will make the news (with video), so you better be sure you're not taking such an action to enforce an unpopular technicality, regardless of if you're legally "in the right" to do so. Prior to physically removing someone from a plane, IT IS IMPERATIVE that you "earn" the good will of the remaining passengers.
Reading through the Reddit threads, it seems most of the passengers were only aware that they needed 4 more seats to let "Employees" get on the plane. This last minute request can be either be interpreted as necessary to ensure that 70+ people don't get delayed 6+ hours out of Louisville that next morning, or this can be interpreted as "4 United executives need to take a joy ride, frick the customers". United management appeared to NOT MAKE THIS DISTINCTION when asking for volunteers. People generally want to help, and if the gate agent walked onto the apologizing their arse off and explaining exactly what they needed to do, the other passengers would have been more receptive to the United case.
Second, United is a large company with highly compensated executives, they can be expected to be cognizant of public perception and they have to clearly know their risks (including financial, legal, and even public relations). Most airline passengers don't know about the IDB process, and above all it's in the airline's best interest to keep it that way. If the specifics of a particular flight require you to go above what you normally would seeking a VDB - so be it.
Taking a Monday afternoon flight vs. a Sunday evening flight is a huge gap in value for most working adults. An $800 voucher on United is not likely to cut it for most people. Also keep in mind Chicago to Louisville is a 4.5 hour drive. Most people would elect to drive that distance, and the people who don't elect to drive (and are therefore sitting on that airplane to begin with) really want to be on that plane and may value their time more than random passenger X.
You have to assume in 2017 if you physically remove someone from a plane it will make the news (with video), so you better be sure you're not taking such an action to enforce an unpopular technicality, regardless of if you're legally "in the right" to do so. Prior to physically removing someone from a plane, IT IS IMPERATIVE that you "earn" the good will of the remaining passengers.
Reading through the Reddit threads, it seems most of the passengers were only aware that they needed 4 more seats to let "Employees" get on the plane. This last minute request can be either be interpreted as necessary to ensure that 70+ people don't get delayed 6+ hours out of Louisville that next morning, or this can be interpreted as "4 United executives need to take a joy ride, frick the customers". United management appeared to NOT MAKE THIS DISTINCTION when asking for volunteers. People generally want to help, and if the gate agent walked onto the apologizing their arse off and explaining exactly what they needed to do, the other passengers would have been more receptive to the United case.
Second, United is a large company with highly compensated executives, they can be expected to be cognizant of public perception and they have to clearly know their risks (including financial, legal, and even public relations). Most airline passengers don't know about the IDB process, and above all it's in the airline's best interest to keep it that way. If the specifics of a particular flight require you to go above what you normally would seeking a VDB - so be it.
Taking a Monday afternoon flight vs. a Sunday evening flight is a huge gap in value for most working adults. An $800 voucher on United is not likely to cut it for most people. Also keep in mind Chicago to Louisville is a 4.5 hour drive. Most people would elect to drive that distance, and the people who don't elect to drive (and are therefore sitting on that airplane to begin with) really want to be on that plane and may value their time more than random passenger X.
Posted on 4/11/17 at 10:28 am to Choupique19
quote:
After the airline company decided that the passenger would not be allowed to fly on that flight, and the passenger was asked several times to leave his seat, then yes, he is trespassing.
If you invite me to your home for a meal, and in the course of the meal I insult your family dog and you ask me to leave, and I refuse to leave, am I within my rights to lay down on your couch because you originally invited me over to your house?
How many people would buy United if they thought they'd be suddenly subject to a tresspassing charge for demanding that United fly them in a seat they paid for? Especially when United is unable to do so because they have terrible logistics?
The optics of a tresspassing criminal trial here would be beyond hilarious.
Did you sign a contract with the family before coming over? Did they agree to offer you a sum of money before asking you to leave? Did they exhaust that sum of money before dragging you out of the house?
Posted on 4/11/17 at 10:28 am to Golfer
quote:
Depends on the situation.
There will probably be two things that happen.
Lots of internet outrage for 7-10 days.
Ole boy is about to get paid.
Posted on 4/11/17 at 10:28 am to Golfer
Good to know.
I have 2 young boys, would be brutal to have no car seats and get screwed like this and be stuck with shitty arrangements as a result.
I have 2 young boys, would be brutal to have no car seats and get screwed like this and be stuck with shitty arrangements as a result.
Posted on 4/11/17 at 10:29 am to Golfer
quote:
There are some insane, self-important crazies I've run into and had the unfortunate experience of sitting next to. At the end of the day my elite status is nothing to the airline. It only helps me obtain more expedited service and a marginally better seat.
I'm jealous of them TBH. When I get upgraded or a fare with points it's the highlight of my month.
I just find it so interesting because sometimes (not always) there is a disconnect between who these guys are when traveling and their status in life everywhere else.
It's a good look into how normal people can quickly grow accustomed to certain things, and become kind of unhinged to protect them.
Posted on 4/11/17 at 10:31 am to shel311
quote:
Good to know.
I have 2 young boys, would be brutal to have no car seats and get screwed like this and be stuck with shitty arrangements as a result.
They do their best to avoid removing children, because of things like this.
I was traveling with my child a few weeks ago and our carseat was delayed an hour to the next flight. Learned that Delta, at least, has carseats at their airport stations for situations like this so you don't have to wait, and they will deliver the luggage to your home, of course.
Posted on 4/11/17 at 10:31 am to Pettifogger
LINK
Looks like United is taking more than just a PR hit for this.
Looks like United is taking more than just a PR hit for this.
Posted on 4/11/17 at 10:33 am to BRIllini07
quote:
Taking a Monday afternoon flight vs. a Sunday evening flight is a huge gap in value for most working adults. An $800 voucher on United is not likely to cut it for most people. Also keep in mind Chicago to Louisville is a 4.5 hour drive. Most people would elect to drive that distance, and the people who don't elect to drive (and are therefore sitting on that airplane to begin with) really want to be on that plane and may value their time more than random passenger X.
Yeah. When I found out they couldn't confirm them on a flight until Monday afternoon, I was shocked they stopped at $800 a person.
Delta was going up to $2500 in some instances this past weekend in NYC with their backlog.
Page 9 of 61
Popular
Back to top
Follow TigerDroppings for LSU Football News