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Study reveals worst cities for McDonald’s broken ice cream machines
Posted on 7/24/26 at 9:33 am
Posted on 7/24/26 at 9:33 am
quote:
We dug into nearly six years of reported machine status across 492 cities and all 50 states (plus DC) to find where getting your cone is a safe bet and where it's a real longshot.
quote:
Cleveland, Tennessee is the broken-machine capital of America, with implied odds of a downed machine of 46.9%, nearly a coin flip on whether you're getting ice cream at all.
Albany, Georgia (42.4%) and Gulfport, Mississippi (39.7%) round out the three unluckiest cities in the country.
quote:
On the other end, Ashland, Kentucky is soft-serve heaven: the machine was down just 2.1% of the time, the most reliable city in the study.
You can see the complete breakdown here:
https://www.actionnetwork.com/entertainment/what-are-the-odds-mcdonalds-ice-cream-machine-is-down
quote:
Mississippi is the worst state overall (34.0% implied odds of a broken machine), followed by Oklahoma (32.4%) and Alaska (30.5%).
Minnesota (11.5%) and Wisconsin (12.7%) have the best statewide odds in the country.
quote:
Louisiana
73.0% Working
27.0% Down
quote:
Metairie LA 36.2% Down
6
Posted on 7/24/26 at 10:13 am to Shexter
quote:
On the other end, Ashland, Kentucky is soft-serve heaven: the machine was down just 2.1% of the time, the most reliable city in the study
Well, now... THIS is quite the surprise! My hometown actually does something right! Of course, since Armco Steel shut down and Ashland Oil moved its offices to Lexington, there probably aren't a lot of jobs in town apart from repairing a broken ice cream machine (unless you work at King's Daughters Med Center).
Posted on 7/24/26 at 10:19 am to Swamp Angel
Does anyone know Ashland’s demographics?
Posted on 7/24/26 at 10:19 am to Swamp Angel
Well yeah. Ashland is 90+% white.
Posted on 7/24/26 at 10:20 am to Shexter
There’s a 1:1 correlation with cities that have McDonald’s locations.
Posted on 7/24/26 at 10:24 am to Shexter
lol at Cleveland winning this one.
I wouldn’t expect them to be leading this at all. This just confirms what I always thought is that it’s not really broken, management or staff just doesn’t want to deal with ice cream.
I wouldn’t expect them to be leading this at all. This just confirms what I always thought is that it’s not really broken, management or staff just doesn’t want to deal with ice cream.
Posted on 7/24/26 at 10:31 am to NIH
let me stop you right there bub, pattern recognition is racist.
Posted on 7/24/26 at 10:33 am to Shexter
Need and Executive order to remedy this crisis.
Posted on 7/24/26 at 10:33 am to Shexter
i live around Jackson...ive never been to a mcdonalds around here that has one that works. list is shite.
Posted on 7/24/26 at 10:56 am to Shamoan
quote:
i live around Jackson...ive never been to a mcdonalds around here that has one that works. list is shite.
Jackson. Tracks
Posted on 7/24/26 at 11:26 am to Shexter
quote:
On the other end, Ashland, Kentucky is soft-serve heaven: the machine was down just 2.1% of the time, the most reliable city in the study.
Its amazing when broken down 2.1% of the time is a brag. Imagine if your best car was only broken down 2.1% of the time thats 7 days per year.
It just shows how idiotic MCD was installing those pieces of crap and how its still a problem years later. Its a continuing negative towards them and they can’t understand why less people use them. They pay millions per year in advertising and then have this constant negative undoing all those ads. Thats constant customer loss via one broken machine.
Posted on 7/24/26 at 11:43 am to OU Guy
quote:
It just shows how idiotic MCD was installing those pieces of crap and how its still a problem years later.
I thought McD subcontracted the machines and the company who owns the machines is overloaded with maintenance issues. Most issues occur from McD employees not cleaning them properly.
quote:
McDonald's ice cream machines often seem broken because they run a grueling daily four-hour automated heat-cleaning cycle that sanitizes the equipment.
If anything goes slightly wrong during this cycle or employees make an error while reassembling parts, the machine completely locks up.
When the machine locks, store owners are required by warranty to use exclusive, high-priced technicians from the manufacturer (the Taylor Company) to service them, making quick fixes virtually impossible without paying exorbitant fees
This post was edited on 7/24/26 at 11:46 am
Posted on 7/24/26 at 11:45 am to NIH
quote:
Does anyone know Ashland’s demographics?
My graduating class in 86 was around 400 people. Less than 20 were not white. Our high school had about 1300 students, fewer than 50 black students at the time. There also wasn't any issue with "culture" then either. Town was about 27,000 people in total and it seemed like everyone knew everyone else.
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