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re: Salesmen of the OT...regardless of industry, what has been your biggest success factor?
Posted on 8/27/25 at 8:52 am to sidewalkside
Posted on 8/27/25 at 8:52 am to sidewalkside
I’ve found that honesty goes a long way in building relationships. Have a failure? Own it and prevent it in the future. Don’t have a service/product the client needs? Tell them and see if you can acquire it.
People can tell the phonies instantly.
ETA: don’t just talk work. Know them, their family, their life.
People can tell the phonies instantly.
ETA: don’t just talk work. Know them, their family, their life.
This post was edited on 8/27/25 at 8:53 am
0
Posted on 8/27/25 at 8:53 am to sidewalkside
You sell different ways depending on what you’re chasing. I work in long con form in large enterprise, hunting sharks and whales. I usually need to stack small wins on top of small wins over several years to effectively position for major deals that truly monetize an account.
Over the years, I’ve come to learn that enterprise sales is being repeatedly reliable and helpful to build a reputation as a problem solver.
Over the years, I’ve come to learn that enterprise sales is being repeatedly reliable and helpful to build a reputation as a problem solver.
Posted on 8/27/25 at 8:55 am to sidewalkside
Be responsive.
Dont run from problems and build trust.
Sell your solutions and dont focus on talking bad about competitors. Try to find something your competition does well and compliment it every now and then. You never know who you will work for one day
Dont run from problems and build trust.
Sell your solutions and dont focus on talking bad about competitors. Try to find something your competition does well and compliment it every now and then. You never know who you will work for one day
Posted on 8/27/25 at 8:56 am to sidewalkside
quote:
Andy Elliot
He practiced illegal activities at a dealership as a Sales Manager, then become a witness with the government to save his own neck. Shocking, I know:
Andy Elliot Connection to Big Red Dealerships
Posted on 8/27/25 at 9:02 am to sidewalkside
I'm not a typical salesperson. But am in a business development role where I'm constantly pursuing opportunities. I am not antisocial, but far from a door-to-door salesman who is constantly trying to entertain, etc.. I've been successful by being reliable and knowledgeable in a very technical field. I also feel like I can read the room pretty well. In meetings where multimillion-dollar projects are being negotiated, you have to know when to let the customer walk all over you and when to stand up and push back. That may be specific to my industry. But I remember being very nervous when I first had to sit in those meetings and now feel relatively confident.
Posted on 8/27/25 at 9:02 am to sidewalkside
The manager is stunned. "How did you do it!?" he asks.
"Simple" the man replies. "First, I give them a piece of chocolate candy. Here, take one!"
The boss takes the candy and eats it. He instantly spits it out in disgust.
"That tastes like shite!"
A big grin comes across the man's face and he replies:
"It is shite! Wanna buy a toothbrush!?"
"Simple" the man replies. "First, I give them a piece of chocolate candy. Here, take one!"
The boss takes the candy and eats it. He instantly spits it out in disgust.
"That tastes like shite!"
A big grin comes across the man's face and he replies:
"It is shite! Wanna buy a toothbrush!?"
Posted on 8/27/25 at 9:10 am to tigerfoot
quote:
Be available. Answer your phone or call people back immediately. Thst makes you better than 80% Don’t ever refer them to contact another dept, you handle it. That makes you better than another 10 Align yourself with a company that has its shite together, constantly fixing issues wears everyone out. Limit or eliminate any out of office emails or greetings, unless a true emergency, vacations or field trips w kids don’t count Get a system to insure all the bullcrap gets taken care of, a pen and paper works for me in a Franklin Covey type system, but do it. Don’t get too tied up in company nonsense, conf calls, zooms, sales force or whatever bullshite. You gotta do it, but ultimately you will be judged by numbers and supporting company initiatives.
I’m in the Bahamas right now for my 11th PC in 11 years. I never set my out of office and texted all of the leads that came in while I’ve been here.
Just a quick text letting them know I was out of town and would contact them to set a meeting later this week. Just didn’t want someone thinking I was blowing them off when all it takes is a quick text message.
Posted on 8/27/25 at 9:15 am to sidewalkside
I think that my military background has helped me become successful. I have always tried to lead my customer to a particular path, and always, always ASK for their business. I would never assume anything once they were in my office. Great service after the sale also goes a long way, even though the problem isn't your fault, it is still your responsibility...
Posted on 8/27/25 at 9:19 am to sidewalkside
I make sure our service and communication meets their expectations. Sales sells the first, service sells the rest.
It’s not rocket science
It’s not rocket science
Posted on 8/27/25 at 9:20 am to sidewalkside
i do investment sales in fixed income (bonds/mbs/structured products) - educate them, be transparent and don't be pushy....it's a repeat longterm relationship business
Posted on 8/27/25 at 9:21 am to Rize
quote:This is it, hell, I used it to my advantage in the later stages, a simple.'dang, sorry I missed your call, Im on vacation but really wanted to take care of anything...whats up?" text goes miles.
Just a quick text letting them know I was out of town and would contact them to set a meeting later this week. Just didn’t want someone thinking I was blowing them off when all it takes is a quick text message.
And another poster mentioned his personality....I have seen all types be successful in sales. The talkers, the golfers, the detail guys, the route runners, the experts....but they all do three things
Call people back...and follow up on everything
Be positive, no one wants to hear about your shitty day.
Relationships...build em every step of the way, from the receptionist, to the CEO, to the accounts payable folks, to the janitors in the halls. You dont have to be over the top, but a simple handshake and smile. It is crazy who will watch your back.
This post was edited on 8/27/25 at 9:22 am
Posted on 8/27/25 at 9:23 am to sidewalkside
I let the customer feel in control.
Posted on 8/27/25 at 9:25 am to AZBadgerFan
quote:
Medtronic? Is she in sales and which division?
Yeah. She's now a regional manager for brain and spine.
Posted on 8/27/25 at 9:28 am to sidewalkside
It's a many-faceted approach, but...
network - know who makes what decisions and be acquainted with them
authenticity - my customers can smell a faker miles away
knowledge - I work with my guys occasionally so I understand the nitty gritty
hustle - get on a plane last minute and solve a problem or be present
network - know who makes what decisions and be acquainted with them
authenticity - my customers can smell a faker miles away
knowledge - I work with my guys occasionally so I understand the nitty gritty
hustle - get on a plane last minute and solve a problem or be present
Posted on 8/27/25 at 9:29 am to soccerfüt
quote:
Always
Be
Something-ing
You know what it takes to sell real estate? It takes brass balls.
Posted on 8/27/25 at 9:32 am to sidewalkside
Hustle and grit, persistence, being able to connect with people in a genuine way… i am only an expert in a couple of areas, but i know a little bit about a TON of different things; my knowledge base is only about a half-inch deep, but it’s a mile wide.. i think it comes from being genuinely curious about stuff, and about what makes people tick … there is a ton of psychology in sales .. that helps me to connect with people .
Also ive got a piece of paper (degree) from a state school that got me into the door in the interview processes, but ive been way more successful than i had any right to be considering my grades in high school and college.. honestly it all comes down to the hustle .
Also ive got a piece of paper (degree) from a state school that got me into the door in the interview processes, but ive been way more successful than i had any right to be considering my grades in high school and college.. honestly it all comes down to the hustle .
Posted on 8/27/25 at 9:33 am to roguetiger15
quote:
It’s not rocket science
Bro do you even rocket surgery ?
Posted on 8/27/25 at 9:39 am to sidewalkside
Aside from the standard shite that everyone else has posted. Write down the mother frickers name, wifes name, kids name, and whatever event in their lives they tell you about. So when you run into them again, you have something of substance to relate to them about. If they told you their youngest kid plays tournament baseball then ask how the season went the next time you see them.
Take time to document your customers, relate to them on personal level, and genuinely care. This shite ain't rocket science just don't be a pushy piece of shite...
Take time to document your customers, relate to them on personal level, and genuinely care. This shite ain't rocket science just don't be a pushy piece of shite...
Posted on 8/27/25 at 9:42 am to Cotten
quote:
“Let me get with my team and get back with you”
It is better than lying just to sound like you know, though.
Multiple responses have already said, "bring value." This is #1. Know what the value is and how to demonstrate it.
Next on my list, the customer will tell you what they're willing to buy. It's up to you to listen. A lot of people try to sell whatever corporate has packaged as an offering. Maybe the customer doesn't want that, and needs 20% of it. Take their money, you'll get more of it later.
Posted on 8/27/25 at 9:59 am to sidewalkside
Sell a good product for starters. No different than good coaches have good talent.
Second but knowledgeable and genuine. I’ve always only had 2 goals. Provide a good experience for my customers and their clients. I sell products that they ultimately sell also. Happy customers sell your product for you and it becomes a positive cycle of positive sales trends.
Second but knowledgeable and genuine. I’ve always only had 2 goals. Provide a good experience for my customers and their clients. I sell products that they ultimately sell also. Happy customers sell your product for you and it becomes a positive cycle of positive sales trends.
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