Retail workers have to take a lot of crap from trashy people.

I'm in the customer service line yesterday at a retail department type store. Two people are in front of me. The first is a middle-aged black woman who decides that the way of resolving her issue is to make personal insults. She starts hurling personal insults, for example, tells the young black employee (e.g. no race issue) to "go find someone intelligent" to handle her complaint. The customer said "I used to be a manager of Walmart (as if that is some indication of high intelligence). The customer really needed some of that Popeye's beatdown action.

The matter gets resolved. The next customer is a trailer trash behemoth who is returning a pair of slacks. They are obviously dirty, damaged and heavily used. The CSR says "we cannot accept that." So, the beefalo calls the company's customer service line, telling that "they won't accept my return because I bought it two months ago." The customer hands the phone to the CSR, who is told to accept the return and they cut her off from telling the true story.

For those who read my story about Myra, the salad bar employee who slapped a woman's hand telling her "bitch, that's enough cheese," you see why these employees sometimes snap.

When we bitch about fast food joints or retail stores, half the problem is the gamut of shitty customers.