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re: Pediatrician Visits Re: Wait Times

Posted on 4/15/21 at 11:17 am to
Posted by Klark Kent
Houston via BR
Member since Jan 2008
67051 posts
Posted on 4/15/21 at 11:17 am to
Find a better family practice? Get better insurance?

I don’t know what to tell you. I have a 4 month old and there’s almost 0 wait time in the waiting room or for the doctor once in a patient room.
Posted by Solo Cam
Member since Sep 2015
32694 posts
Posted on 4/15/21 at 11:23 am to
Every time I’ve taken my kids it’s taken less 10 min.

Maybe don’t be poor
Posted by WaWaWeeWa
Member since Oct 2015
15714 posts
Posted on 4/15/21 at 11:28 am to
quote:

At my little one's 1 year wellness visit and I've been "checked in" and waiting on the doctor for 45 minutes.


Can you clarify your complaint?

Did you spend 45 minutes waiting after being checked in, put in room, seen the nurse, etc.

Or 45 minutes total?

You have to be checked in, insurance verified, copays collected, put in a room, nurse has to check the vitals and update the chart, then the doctor comes in.

Are you aware that all of that happens every time?
Posted by cwil177
Baton Rouge
Member since Jun 2011
28452 posts
Posted on 4/15/21 at 11:30 am to
quote:

brightest professionals in the market

Sometimes, but they aren’t business people nor are they clinic managers
quote:

they earn a pretty penny

quote:

Pediatrician

Ehhhhh....
Posted by Lithium
Member since Dec 2004
62099 posts
Posted on 4/15/21 at 11:30 am to
If you don't like the wait go to Concierge Medicine Dr.. Pay a couple hundred a month and little wait time.
Basically you're bitching about paying for a Big Mac and not getting good service.
And alot of people once they get back want to get everything checked and talk
Posted by cwil177
Baton Rouge
Member since Jun 2011
28452 posts
Posted on 4/15/21 at 11:34 am to
If you wait a long time and then feel like you’re being rushed out of the room, go find another doctor. If your doctor sits down with you and your child, listens attentively, and spends a good amount of time caring for your kid, then I would stick with them. Also, don’t hate the player, hate the game. And by the game I mean the ACA and insurance companies cutting reimbursements and making documentation requirements so burdensome that doctors have to see more and more patients just to pay their staff and keep the lights on.
Posted by Dragula
Laguna Seca
Member since Jun 2020
4947 posts
Posted on 4/15/21 at 11:36 am to
quote:

best brightest professionals in the market


Yeah, dunno about that...
Posted by BugAC
St. George
Member since Oct 2007
52916 posts
Posted on 4/15/21 at 11:37 am to
quote:

At my little one's 1 year wellness visit and I've been "checked in" and waiting on the doctor for 45 minutes. This seems to be standard practice as I've visited multiple offices and always wait at least 30 minutes to be seen, regardless of time of visit. Once seen, it takes no longer than 5 minutes for useless information and/or a shot.



Sounds like you may want to change Dr.s'. I wait no longer than 10-15 minutes max, when bringing my kids to see our pediatrician.
Posted by TheWiz
Third World, LA
Member since Aug 2007
11685 posts
Posted on 4/15/21 at 11:37 am to
quote:

And by the game I mean the ACA and insurance companies cutting reimbursements and making documentation requirements so burdensome that doctors have to see more and more patients just to pay their staff and keep the lights on.


But but but muh 40min wait. Meanwhile, that doctor finished writing notes that night at 9:00pm because they wanted to actually eat dinner with their family and put their kid to bed. The nerve!
This post was edited on 4/15/21 at 11:38 am
Posted by medtiger
Member since Sep 2003
21682 posts
Posted on 4/15/21 at 11:44 am to
quote:

You think an engineer could be late for a meeting or site visit every single time and explain all of that away blaming others and the weather?


I hear versions of this a lot comparing doctor's appointments to appointments with financial advisors, insurance agents, engineers, or any other profession really. The difference is that the physician is the only one who gets paid based upon what happens at that meeting. The others are paid based upon what happens after the meeting. So, of course, they're incentivized to be on time and get you out of their office so they can get to work on what actually makes them money.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37162 posts
Posted on 4/15/21 at 11:47 am to
Our first pediatrician, when we lived in Katy, had just gone out into her own practice, it was just doc, a nurse, and an office person. Never had any waits at all.

When we moved to NOLA, we ended up with a pediatrician who was very popular, and it was hard to get appointments, but when we did, they were always on time. He just recently retired.

Many docs don't pay attention to a clock, especially older ones. They talk to the patient/parents until everything is understood. If the appointment scheduler doesn't understand that, you can fall behind quickly.
Posted by Tigerbiscuits
Mid-City
Member since Nov 2011
991 posts
Posted on 4/15/21 at 12:33 pm to
Yes, to clarify, the check in process at all clinics has been generally quick and painless. In the exam room in less than 10 minutes most of the time. Once in the exam room the nurse is 50/50 on staying in the room and completing vitals or taking 5-10 minutes to come back; no real problems there. Then comes the wait for the doctor. At most I've waited over an hour, at least 30 minutes. I do understand the processing and administrative tasks must be done but judging by responses, that usually doesn't take too long. I have a 2.5 year old and a 1 Year old. I've had this experience at multiple and different types of visits spanning 3 offices. It seems like I both have bad luck and a penchant to whine about it.

Other than that, the staff and Doctors at all 3 offices have been great. I'd recommend them all on that alone, I'm just genuinely curious why they're all so unpunctual. My dentist, PCP, specialists all see me at my scheduled appointment time.
Posted by TheWiz
Third World, LA
Member since Aug 2007
11685 posts
Posted on 4/15/21 at 1:05 pm to
I honestly think a lot of it is due to people being late and the compounding effects. People down here are perpetually late.

Second is that I think when parent's finally have a doctor in front of them, the high maintenance parents drop a shite ton of questions: he threw up one time after eating an egg but that was two months ago, look at this, well... this weird rash happened a month ago kind of shite. What should be a 15min follow up spot turns into 30.

More times than not both of those things happen and exacerbate the problem. I assure you that the physician, most at least, are stressed about their clinic running behind.
This post was edited on 4/15/21 at 1:06 pm
Posted by TheAlmightySmash
New Orleans
Member since Jun 2014
5480 posts
Posted on 4/15/21 at 1:08 pm to
May also be spending extra time with children that aren't healthy like yours
Posted by RogerTheShrubber
Juneau, AK
Member since Jan 2009
261679 posts
Posted on 4/15/21 at 1:10 pm to
I've gotten rid of several doctors over the past year because of this bullshite. Wish I could send them a bill for my time.
Posted by Evil Little Thing
Member since Jul 2013
11257 posts
Posted on 4/15/21 at 1:16 pm to
I’ve never had to wait more than a few minutes for my kid’s appointments. They make us check in on the phone & wait in the car instead of the waiting room because of COVID, but I’m fine with that. They have evening & weekend appointments, too, which I can’t say for other specialties.

Ask your Facebook contacts for recommendations.
This post was edited on 4/15/21 at 1:17 pm
Posted by SM6
Georgia
Member since Jul 2008
8802 posts
Posted on 4/15/21 at 1:20 pm to
It has been hit or miss for us, the one thing I have noticed is that the doctor never rushes us out once we see her. She is always willing to spend as much time as necessary explaining whatever the issue is, which I appreciate.

I suspect a lot of it is the volume of patients they need to see since insurance reimbursement rates for primary pediatric care are very low, and if they accept Medicaid... its like they are offering a free service.
This post was edited on 4/15/21 at 1:20 pm
Posted by bee Rye
New orleans
Member since Jan 2006
33962 posts
Posted on 4/15/21 at 1:21 pm to
quote:

Sprout and Collin's both abhorrent wait times.
truth
Posted by CrimsonTideMD
Member since Dec 2010
6925 posts
Posted on 4/15/21 at 2:44 pm to
quote:

I'm just genuinely curious why they're all so unpunctual.


Not a pediatrician but we all deal with some of the same issues:

-pt insurance requires preapproval for a prescription

-same thing for labs/imaging/referrals/etc

-you ordered a CT scan with contrast. The pt is there to have the study done but the imaging center insists on a creatinine lab, even though the pt has zero kidney problems. They won't take a verbal order. So you fill out the order right then and have it submitted.

-meanwhile you get a message from one of your nurses that a patient has a 103 degree fever, increased pain, etc etc and won't go to the ER without speaking to you first.

-then your phone rings. It's Dr Williams. Yall have a pt in common and you've been playing phone tag for days trying to get that pts treatment coordinated.

-CVS calls your office: won't take the prescription you wrote because its written for Amoxicillin tablets and they only have capsules. So you have to redo it.

-You finally get into the room with your next pt, a new pt. They have a stack of records and 3 CDs with images, not a god damn one of them will load on your computer.

-next pt. Brayden's mom wants to argue with you about vaccination, and shes requesting/insisting that you write him an excuse--ie fraud-- saying he's medically exempt from the vaccines his school requires.

-another pt has 8 different complaints/issues, 7 of which were not mentioned when they made the appt.

-family member who has been taking care of your next pt needs FMLA paperwork and 23 other forms completed for her work. She has to submit them today.

-then you have to waste 7 minutes on a phone call with some dumbass at an insurance company to appeal a denial for one of your patients. Usually they've denied a study or treatment that is 100% medically indicated and standard of care AND covered by the pt's policy. Why? frick you. Thats why.

I could go on for quite a while.
Posted by cwil177
Baton Rouge
Member since Jun 2011
28452 posts
Posted on 4/15/21 at 3:04 pm to
quote:

then you have to waste 7 minutes on a phone call with some dumbass at an insurance company to appeal a denial for one of your patients. Usually they've denied a study or treatment that is 100% medically indicated and standard of care AND covered by the pt's policy. Why? frick you. Thats why

This is so true it hurts
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