re: Passenger says United ‘trapped’ her next to a man who masturbated on flight

She couldn't lend a hand?

quote:

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In emails reviewed by the outlet, a United representative reportedly wrote, “I can imagine how upsetting and uncomfortable it must have been to experience behavior from another passenger that caused you concern, particularly while seated in a location where you felt concerned.”

In her interview, the pediatric crisis therapist called the email’s language “blaming” and “offensive.”

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In the chess game of therapy speak, what is the next move? "United classified the passenger's response as a micro-aggression that infringed on its safe space."