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OT Lawyers - Auto Insurance Hell

Posted on 9/24/15 at 8:31 pm
Posted by rpg37
Biloxi, MS
Member since Sep 2008
54979 posts
Posted on 9/24/15 at 8:31 pm
Long story short, I got hit. She has State Farm and I have Farm Bureau. FB calls and says, take the money and buy a new car. No, I don't want to. They lag for a couple days and say, ok, here's 80% and you can have a salvaged title. Ok, fine. Days later, I get my check and give it to my guy to make the repairs. As of today, 14 days later, I just get to give the check to him to begin ordering parts. FB calls me today and says my rental car expired yesterday and I owe for this.

Is this right? FB says to fight this to call the agent of the girl who hit me. I call him and he says call the claims office. They say call the adjustor. He's been on vacation since Monday and is out until Tuesday. In the meantime, I feel like I am in limbo.

I know I am ditching FB for their shitty service and jacked up rates, but do I another legal route to go to make my life a littler easier until the car is fixed?
Posted by Festus
With Skillet
Member since Nov 2009
86142 posts
Posted on 9/24/15 at 8:34 pm to
Once the carrier settles with you for the property damage, as a total loss, they no longer owe to pay for your rental.
Posted by Dorothy
Munchkinland
Member since Oct 2008
18154 posts
Posted on 9/24/15 at 8:35 pm to
The one time I had a car totaled out by an insurance company (accident wasn't my fault), I had to sign something basically saying our business was done/claim was complete when they gave me the check. Rental car had to be returned that day.
Posted by tigerpimpbot
Chairman of the Pool Board
Member since Nov 2011
69250 posts
Posted on 9/24/15 at 8:38 pm to
Make up the difference by treating your neck and back injuries and settling the bodily injury claim for a few bucks.
Posted by rpg37
Biloxi, MS
Member since Sep 2008
54979 posts
Posted on 9/24/15 at 8:39 pm to
Even if I choose not to claim it as a total loss? I mean, what the hell is the point of me dishing out $100/month for 12 years, get hit, and I am the one losing money in this!!
Posted by Festus
With Skillet
Member since Nov 2009
86142 posts
Posted on 9/24/15 at 8:44 pm to
You have no choice on the total loss issue. They have deemed the car a total loss. You chose to keep the salvage and have it repaired, and they agreed to let you do so, and reduced your payment accordingly as they didn't get to keep the salvage. But the car is still deemed a total loss, and they have made you "whole" by paying you for the damages as a total loss.

They paid your rental through the date that you received the check, at which point you're considered whole. However, if you were injured, as someone stated, and the other party was at fault, you can make up some damages on your pain and suffering claim. But that will come down the line.
Posted by Mr.Perfect
Louisiana
Member since Mar 2013
17615 posts
Posted on 9/24/15 at 8:47 pm to
quote:

I mean, what the hell is the point of me dishing out $100/month for 12 years, get hit, and I am the one losing money in this!!


White privilege
Posted by Twenty 49
Shreveport
Member since Jun 2014
21536 posts
Posted on 9/24/15 at 8:49 pm to
You can make a claim against the girl's liability coverage for your extra rental time while getting repairs.

We just went through a similar situation. I ended up paying for the rental out of pocket and eventually getting reimbursed several weeks later after many phone calls. They owe it if she is at fault, but they aren't in any hurry to help you.
Posted by Chad504boy
4 posts
Member since Feb 2005
179940 posts
Posted on 9/24/15 at 8:50 pm to
So when is your appt w neurologist about your neck and back pain?
Posted by weadjust
Member since Aug 2012
15818 posts
Posted on 9/24/15 at 8:52 pm to
Without knowing what kind of car and condition. Giving up 20% for the salvage sounds like an expensive lesson.
Posted by Barrister
Member since Jul 2012
5352 posts
Posted on 9/24/15 at 8:53 pm to
Perfect example of why you should never deal with insurance companies without a lawyer. We are constantly trying to educate people about this, but no one believes us until it is too late.
Posted by HailToTheChiz
Back in Auburn
Member since Aug 2010
55037 posts
Posted on 9/24/15 at 8:54 pm to
quote:


Once the carrier settles with you for the property damage, as a total loss, they no longer owe to pay for your rental.
Posted by Artie Rome
Hwy 1
Member since Jul 2014
8757 posts
Posted on 9/24/15 at 8:55 pm to
Sue everybody.
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
76217 posts
Posted on 9/24/15 at 8:56 pm to
Don't try to keep the damaged vehicle. It has been reported as "totaled" to the state and that will follow it on its title to the CarFaxes of the world.

Move on. Life is too short to sweat this sized stuff. Are you going to be bankrupted? Nope. They'll usually overpay for the actual vehicle's value a bit if you push them. If you didn't, shame on you. A good strategy when there is not an injury is to document all of the travel you had to do in the disposal of the wrecked vehicle and getting from the crash site to home....

Get creative, your time and travel have a value.
Posted by zelman
Bogan Walk
Member since Feb 2015
2400 posts
Posted on 9/24/15 at 9:08 pm to
quote:

 However, if you were injured, as someone stated, and the other party was at fault, you can make up some damages on your pain and suffering claim. 


Could OP still bring this claim after he settled with the insurance company?
Posted by weadjust
Member since Aug 2012
15818 posts
Posted on 9/24/15 at 9:16 pm to
Maybe depending upon what he signed (if anything)
Property (car damage/rental) & Liability (bodily injury) can be settled separately.

Property damage amount can usually be determined rather quickly where Liability could take months or years.
Posted by mtcheral
BR
Member since Oct 2008
2132 posts
Posted on 9/24/15 at 9:17 pm to
Yes, vehicle damage and medical are separate.
Posted by rpg37
Biloxi, MS
Member since Sep 2008
54979 posts
Posted on 9/24/15 at 9:23 pm to
Well, they offered me $7,700 for the vehicle, which was at the value. However, I cannot fathom buying new when I paid this car off 18 months early and is in such good shape. It's bullshite.
Posted by Napoleon
Kenna
Member since Dec 2007
74908 posts
Posted on 9/24/15 at 9:27 pm to
LOL if you think that is insurance hell.


Try having a brand new car totaled before you make the first payment.
Posted by rpg37
Biloxi, MS
Member since Sep 2008
54979 posts
Posted on 9/24/15 at 9:30 pm to
The policies themselves are illogical. It makes no sense how this has gone down and their delays in every step of the process is so angering to me.
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