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re: Oil change shop air filter up charge….WTF

Posted on 1/16/24 at 3:46 pm to
Posted by bradygolf98
Member since Jan 2021
1312 posts
Posted on 1/16/24 at 3:46 pm to
The quality lube in Zachary.
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11227 posts
Posted on 1/16/24 at 3:50 pm to
quote:

Lost all trust in my dealership that day.


The Service advisors and mechanics all make commissions. I don;t trust any of em further than I can throw em.

Posted by POTUS2024
Member since Nov 2022
11260 posts
Posted on 1/16/24 at 3:50 pm to
Maybe he got you confused with the owner of the other car. Give the guy a break.
Posted by ninthward
Boston, MA
Member since May 2007
20431 posts
Posted on 1/16/24 at 3:55 pm to
Had some new tires installed, tech said I needed a new caliper on the driver side, no prob I do all the work myself so thanks for the heads up. Driving home I hear this scraping noise, and have some brake lights on. Get home to find the brake dust cover was bent to touch my rotor to make noise and my brake fluid res was low
Posted by AutoYes_Clown
Baton Rouge, LA
Member since Oct 2012
5177 posts
Posted on 1/16/24 at 4:04 pm to
On my last oil change, the technician brought my air filter to driver's window and says "Mr, I see you've declined an air filter every other time. However, management is monitoring us on camera and I must at least show you the filter." He held the filter up and didn't even wait for my response before reinstalling the filter.
Posted by S1C EM
Athens, GA
Member since Nov 2007
11585 posts
Posted on 1/16/24 at 4:05 pm to
quote:

SUV has 16k miles on it.


quote:

this is the first oil change


PSA: Don't buy this guy's used vehicles.
Posted by Steadyhands
Slightly above I-10
Member since May 2016
6816 posts
Posted on 1/16/24 at 4:09 pm to
quote:

Haven’t even opened my hood yet. Technician comes over to my window with an air filter, shows it to me and recommends that it be changed. I decline and watch him take the filter to the adjacent vehicle and reinstall it where he got it from.


So do you look incredibly stupid/retarded or something? No offense, but you just declining it sort of confirms it. How did you not die laughing and confirm that he was actually just making a joke? I'm not saying he was making a joke, but how was it not your reaction to say something about it as ridiculous as it was?

I would have asked and if he doubled down on it as serious, I would have backed out immediately. Edit to add that I would be skeptical as to whether they actually changed the oil or not at the end.
This post was edited on 1/16/24 at 4:14 pm
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37134 posts
Posted on 1/16/24 at 4:15 pm to
What place was it? Expose them. That's the only way this gets under control.

I get these places are going to try to upsell me. But showing me a part that isn't mine and trying to push me into replacing it? F all that.
Posted by foj1981
Baton Rouge
Member since Nov 2013
3749 posts
Posted on 1/16/24 at 4:26 pm to
Take 5 Coursey Blvd near Cedarcrest
Posted by White Bear
Yonnygo
Member since Jul 2014
13932 posts
Posted on 1/16/24 at 4:28 pm to
They filter the used oil and resell it.




Probably
Posted by partsman103
Member since Sep 2008
8105 posts
Posted on 1/16/24 at 5:04 pm to
Upsells is how these quick oil change places make their money.

Employees earn an hourly wage and collect bonuses on the dollar amount of services sold.

Take it to the dealership for oil changes. If you have issues that arise post warranty, dealers and the automaker can pull up service history and provide assistance if needed.
If you diy oil changes make sure you keep receipts and note the mileage.
Posted by TJack
BR
Member since Dec 2018
1334 posts
Posted on 1/16/24 at 6:14 pm to
Weed
Posted by thefodgather
Member since Jan 2024
108 posts
Posted on 1/16/24 at 6:18 pm to
quote:

Ain't nobody tryin to change their own oil in 2024


Well I do it, I don't try. So perhaps you are correct.

From a numbers perspective, I can change 6 quarts of full synthetic and filter for 40-50. That same oil change would be over 100 anywhere else, 200 at the dealer.
Posted by Loup
Ferriday
Member since Apr 2019
11365 posts
Posted on 1/16/24 at 6:19 pm to
quote:

Change my own oil so I don’t have to deal with that crap.



My truck has a lifetime power train warranty if I get the maintenence done at a dealership. I frickkin hate it.
Posted by duckblind56
South of Ellick
Member since Sep 2023
1181 posts
Posted on 1/16/24 at 6:19 pm to
quote:

that would probably be the last time


I change my own oil but have the advantage of having a buddy that has a car lift. If I had to use an oil change place and they pulled this BS on me I would call the employee over, say goodbye, driver away and never bless them with my business again.
Posted by thefodgather
Member since Jan 2024
108 posts
Posted on 1/16/24 at 6:27 pm to
quote:

My truck has a lifetime power train warranty if I get the maintenence done at a dealership


Thought there were laws against this.
Posted by Scoob
Near Exxon
Member since Jun 2009
20429 posts
Posted on 1/16/24 at 6:30 pm to
I always change my own, on all 3 vehicles.
Mobil 1 full synthetic and a decent filter (not the cheapest) for about $40, vs not knowing what the hell someone else is going to do.
Takes little time or effort, and I can check everything out under the car while I am down there.

I do my own brakes, calipers, even did my coilovers recently
Posted by White Bear
Yonnygo
Member since Jul 2014
13932 posts
Posted on 1/16/24 at 6:34 pm to
quote:

Upsells is how these quick oil change places make their money. Employees earn an hourly wage and collect bonuses on the dollar amount of services sold.
They need their necks stood on for gypping old ladies and ignorants.
Posted by LSUDAN1
Member since Oct 2010
8986 posts
Posted on 1/16/24 at 6:36 pm to
It won't charge in major cold weather so no maintenance.
Posted by BilbeauTBaggins
probably stuck in traffic
Member since May 2021
4482 posts
Posted on 1/16/24 at 7:02 pm to
quote:

Benny's does that all the time, upcharge for air filter, transmission flush, fan belt, fuel system cleaner, you name it.

Their bread and butter is car detailing. Next is oil changes which are no brainers. An extremely small number of people coming to Benny's will go there for the services you mentioned and will usually only add those on for pure convenience.

This isn't to say that they aren't overpriced.
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