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jamiegla1
Member since Aug 2016
3585 posts

Moral dilemma. What would you do?
I ordered a new dryer from Best Buy online. Did the curbside pickup, brought it home and installed it. All is good.

Today I get an email from Best Buy saying that they cancelled the order bc I never picked it up. They refunded my money already.

Trying to prevent some future bad karma, I got online with customer support and told them what happened. I said I’d like to pay you for the dryer. She told me that in order for me to pay, I’d have to go into the store and talk to the manager. I told her I’m out of town and don’t have a lot of time, which is why I did an online order and curbside pickup. I said “just take my money”. She said “sorry there is nothing I can do. You would have to go into the store.

I don’t feel like going into the store and dealing with their screw up. I’m also not the type to take advantage of a situation like this. What would the OT do?


chalmetteowl
LSU Fan
Member since Jan 2008
37892 posts

re: Moral dilemma. What would you do?
Dude, you got a free dryer


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2507
Gator5220
USA Fan
Member since Aug 2010
2679 posts

re: Moral dilemma. What would you do?
You know what the right thing is to do. The right thing isn't always the convenient thing.


beerJeep
LSU Fan
Louisiana
Member since Nov 2016
28331 posts

re: Moral dilemma. What would you do?
You can pay me for it if you really feel that guilty.


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1070
PillPusher
New Orleans Pelicans Fan
Gulf Coast
Member since Oct 2009
4716 posts

re: Moral dilemma. What would you do?
You can’t call the manager? You have to physically go to the store?


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640
Screaming Viking
LSU Fan
Member since Jul 2013
2677 posts

re: Moral dilemma. What would you do?
As long as you made an honest attempt to correct their mistake….you should have a clean conscience. There is no way that you should have to make additional efforts to (again) correct their mistake.

Congratulations on the free dryer!


High C
USA Fan
viewing the fall....
Member since Nov 2012
42583 posts

re: Moral dilemma. What would you do?
Hold onto your paperwork and go to a store and pay for it when you have time. If they resist taking payment then, walk away with your free dryer.


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588
GreatLakesTiger24
LSU Fan
Louisiana
Member since May 2012
45314 posts

re: Moral dilemma. What would you do?
this is a tough one

if i'm being honest, i would tell myself i am going to go to the store and pay... but never actually get around to do it


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583
StealthCalais11
LSU Fan
Lurker since 2007
Member since Aug 2011
12140 posts

re: Moral dilemma. What would you do?
No good deed goes unpunished. You will get fricked in some way trying to be a good person


Lsupimp
LSU Fan
Ersatz Amerika-97.6% phony & fake
Member since Nov 2003
71161 posts

re: Moral dilemma. What would you do?
If you’ve attempted to resolve it and they are tasking you with shit, Just set the money aside and wait until they catch their error and contact you.


deNYEd
Kentucky Fan
Houston
Member since Jul 2007
9550 posts

re: Moral dilemma. What would you do?
I'm a generally solid dude but I would have tried what you tried. No way I'm going to that store to rectify their issue. If they want to figure it out bad enough they can.


threeputtforbogie
Member since Sep 2017
532 posts

re: Moral dilemma. What would you do?
With that stupid policy, I’d just keep the free dryer. You did your due diligence.


SpaceCamp
Member since Nov 2020
125 posts

re: Moral dilemma. What would you do?
I would go to the store and try to do the right thing by paying. If they refuse to correct that situation then there is not much you can do at that point.

A few years ago, we booked a hotel stay online that we were to pay when we arrived. The hotel refused payment because they said we already paid Expedia and Expedia refused payment because they said we were supposed to pay at the hotel. I spent two hours on the phone trying to pay someone, but nobody would take my money. Sometimes it is what it is.
This post was edited on 10/17 at 11:05 am


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241
J Murdah
LSU Fan
Member since Jun 2008
38429 posts

re: Moral dilemma. What would you do?
I bet if you called and were honest with them they would let you keep it.


FlatTownDawgTiger
Mississippi St. Fan
Ville Platte, LA
Member since Jun 2017
276 posts

re: Moral dilemma. What would you do?
Which Best Buy? I need a new dryer.


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340
Amblin
LSU Fan
Member since Sep 2011
2266 posts

re: Moral dilemma. What would you do?
Call again, talk to someone else or the manager, they should be able to fix it over phone or online or just let you have it.


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16
Gravitiger
LSU Fan
Member since Jun 2011
7934 posts

re: Moral dilemma. What would you do?
I know multiple people this has happened to with appliances from Lowe's.


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30
High C
USA Fan
viewing the fall....
Member since Nov 2012
42583 posts

re: Moral dilemma. What would you do?
quote:

bet if you called and were honest with them they would let you keep it.

I think he already did that.


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91
mattz1122
Houston Fan
Member since Oct 2007
46385 posts

re: Moral dilemma. What would you do?
WWJD?


Gravitiger
LSU Fan
Member since Jun 2011
7934 posts

re: Moral dilemma. What would you do?
quote:

WWJD?
Line dry his tunic


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