Posted by
Message
jamiegla1
Member since Aug 2016
5189 posts
 Online 

Moral dilemma. What would you do?

I ordered a new dryer from Best Buy online. Did the curbside pickup, brought it home and installed it. All is good.

Today I get an email from Best Buy saying that they cancelled the order bc I never picked it up. They refunded my money already.

Trying to prevent some future bad karma, I got online with customer support and told them what happened. I said I’d like to pay you for the dryer. She told me that in order for me to pay, I’d have to go into the store and talk to the manager. I told her I’m out of town and don’t have a lot of time, which is why I did an online order and curbside pickup. I said “just take my money”. She said “sorry there is nothing I can do. You would have to go into the store.

I don’t feel like going into the store and dealing with their screw up. I’m also not the type to take advantage of a situation like this. What would the OT do?


chalmetteowl
New Orleans Saints Fan
Chalmette
Member since Jan 2008
41676 posts

Dude, you got a free dryer


Replies (0)
Replies (0)
2507
Gator5220
USA Fan
Member since Aug 2010
2955 posts

You know what the right thing is to do. The right thing isn't always the convenient thing.


beerJeep
LSU Fan
Louisiana
Member since Nov 2016
32188 posts

You can pay me for it if you really feel that guilty.


Replies (0)
Replies (0)
1070
PillPusher
New Orleans Pelicans Fan
Gulf Coast
Member since Oct 2009
5197 posts

You can’t call the manager? You have to physically go to the store?


Replies (0)
Replies (0)
640
Screaming Viking
LSU Fan
Member since Jul 2013
3443 posts

As long as you made an honest attempt to correct their mistake….you should have a clean conscience. There is no way that you should have to make additional efforts to (again) correct their mistake.

Congratulations on the free dryer!


High C
USA Fan
viewing the fall....
Member since Nov 2012
48295 posts

Hold onto your paperwork and go to a store and pay for it when you have time. If they resist taking payment then, walk away with your free dryer.


Replies (0)
Replies (0)
588
GreatLakesTiger24
Member since May 2012
49727 posts

this is a tough one

if i'm being honest, i would tell myself i am going to go to the store and pay... but never actually get around to do it


Replies (0)
Replies (0)
583
StealthCalais11
LSU Fan
Lurker since 2007
Member since Aug 2011
12262 posts

No good deed goes unpunished. You will get fricked in some way trying to be a good person


Lsupimp
LSU Fan
Ersatz Amerika-97.6% phony & fake
Member since Nov 2003
73619 posts

If you’ve attempted to resolve it and they are tasking you with shit, Just set the money aside and wait until they catch their error and contact you.


TD SponsorTD Fan
USA
Member since 2001
Thank you for supporting our sponsors
Advertisement
deNYEd
Kentucky Fan
Houston
Member since Jul 2007
9646 posts

I'm a generally solid dude but I would have tried what you tried. No way I'm going to that store to rectify their issue. If they want to figure it out bad enough they can.


threeputtforbogie
Member since Sep 2017
659 posts

With that stupid policy, I’d just keep the free dryer. You did your due diligence.


SpaceCamp
Member since Nov 2020
224 posts

I would go to the store and try to do the right thing by paying. If they refuse to correct that situation then there is not much you can do at that point.

A few years ago, we booked a hotel stay online that we were to pay when we arrived. The hotel refused payment because they said we already paid Expedia and Expedia refused payment because they said we were supposed to pay at the hotel. I spent two hours on the phone trying to pay someone, but nobody would take my money. Sometimes it is what it is.
This post was edited on 10/17 at 11:05 am


Replies (0)
Replies (0)
241
J Murdah
LSU Fan
Member since Jun 2008
39195 posts

I bet if you called and were honest with them they would let you keep it.


FlatTownDawgTiger
Mississippi St. Fan
Ville Platte, LA
Member since Jun 2017
308 posts

Which Best Buy? I need a new dryer.


Replies (0)
Replies (0)
340
Amblin
LSU Fan
Member since Sep 2011
2424 posts

Call again, talk to someone else or the manager, they should be able to fix it over phone or online or just let you have it.


Replies (0)
Replies (0)
16
Gravitiger
LSU Fan
Member since Jun 2011
9824 posts
 Online 

I know multiple people this has happened to with appliances from Lowe's.


Replies (0)
Replies (0)
30
High C
USA Fan
viewing the fall....
Member since Nov 2012
48295 posts

quote:

bet if you called and were honest with them they would let you keep it.

I think he already did that.


Replies (0)
Replies (0)
91
mattz1122
Houston Fan
Member since Oct 2007
49248 posts
 Online 

WWJD?


Gravitiger
LSU Fan
Member since Jun 2011
9824 posts
 Online 

quote:

WWJD?
Line dry his tunic


Page 1 2 3 4 5 6
Jump to page
first pageprev pagePage 1 of 6next pagelast page

Back to top

logoFollow TigerDroppings for LSU Football News
Follow us on Twitter, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookTwitterInstagram