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Started By
Message
I guess the labor shortage has reached Whole Foods (Baton Rouge)
Posted on 5/25/21 at 9:10 am
Posted on 5/25/21 at 9:10 am
Have been doing almost weekly grocery deliveries through Whole Foods with Amazon Prime. It's honestly been a great service until yesterday.
I placed my order and selected for delivery between 12:00 PM - 2:00 PM. The shopper completed my order and I received notification for that. 2:30 PM rolled around and there had been no updates. I contacted customer service and they said they were backed up and it would be delivered soon. Okay, cool. Went and worked out and it was 6:00 PM with no groceries and now a new update that said "items not deliverable."
I contacted Customer Service again and a person named Prem from a call center in God knows where told me that they were simply out of food and that delivery would occur when they receive more food. I told him that this wasn't possible but he assured me that it was the case. Sagar, the manager, entered the chat and told me my order would be shipped via Prime. I kept telling them this was a Whole Foods delivery order from a local store, but it didn't seem to sink in.
Needless to say I was refunded my money and will now go back to my pre-pandemic ways of shopping in person.
All I can guess is the lack of workers can't keep up with the demand.
I placed my order and selected for delivery between 12:00 PM - 2:00 PM. The shopper completed my order and I received notification for that. 2:30 PM rolled around and there had been no updates. I contacted customer service and they said they were backed up and it would be delivered soon. Okay, cool. Went and worked out and it was 6:00 PM with no groceries and now a new update that said "items not deliverable."
I contacted Customer Service again and a person named Prem from a call center in God knows where told me that they were simply out of food and that delivery would occur when they receive more food. I told him that this wasn't possible but he assured me that it was the case. Sagar, the manager, entered the chat and told me my order would be shipped via Prime. I kept telling them this was a Whole Foods delivery order from a local store, but it didn't seem to sink in.
Needless to say I was refunded my money and will now go back to my pre-pandemic ways of shopping in person.
All I can guess is the lack of workers can't keep up with the demand.
23
Posted on 5/25/21 at 9:13 am to LSUZombie
quote:
Needless to say I was refunded my money and will now go back to my pre-pandemic ways of shopping in person.
How anyone does differently blows my mind.
Posted on 5/25/21 at 9:14 am to LSUZombie
that sucks
Posted on 5/25/21 at 9:15 am to LSUZombie
quote:
Needless to say I was refunded my money and will now go back to my pre-pandemic ways of shopping in person.
The fool-proof way to insure you get everything you put in your cart that is on wheels?
Posted on 5/25/21 at 9:16 am to LSUZombie
This is what you get for not wearing masks and voting for Trump.
Posted on 5/25/21 at 9:16 am to 4LSU2
quote:
The fool-proof way to insure you get everything you put in your cart that is on wheels?
I never get insurance on my products from grocers. How does it work?
Posted on 5/25/21 at 9:17 am to LSUZombie
None of your story indicates a labor shortage at your local whole foods
Posted on 5/25/21 at 9:17 am to member12
quote:
This is what you get for
being lazy and not doing your own shopping.
Posted on 5/25/21 at 9:18 am to LSUZombie
Happens a good bit with WalMart pickup
I think it’s so many people don’t want to get out & deal with local trash in the stores that pickup & delivery services are overwhelmed
I think it’s so many people don’t want to get out & deal with local trash in the stores that pickup & delivery services are overwhelmed
Posted on 5/25/21 at 9:19 am to MorbidTheClown
quote:
being lazy and not doing your own shopping.
Paying someone to do your shopping is racist. You should all be ashamed.
Posted on 5/25/21 at 9:20 am to LSUZombie
quote:
Needless to say I was refunded my money and will now go back to my pre-pandemic ways of shopping in person.
The absolute horror, thoughts and prayers
Posted on 5/25/21 at 9:20 am to MorbidTheClown
quote:
being lazy and not doing your own shopping.
You are right
It’s usually something I need that ends up out of stock & I have to go in & grab an equal
Posted on 5/25/21 at 9:21 am to LSUZombie
Sorry for your struggles, Karen. I hope you make it through this most difficult time. We’re praying for you. Remember, we’re all in this together.
Posted on 5/25/21 at 9:21 am to LSUZombie
quote:
will now go back to my pre-pandemic ways of shopping in person.
You poor wittle thing. How will you ever recover?
Posted on 5/25/21 at 9:21 am to HempHead
quote:
How anyone does differently blows my mind.
Having groceries delivered is awesome. I get back an hour or two of my weekend.
Posted on 5/25/21 at 9:21 am to LSUZombie
Damn dude that really sucks. Prayers sent.
Posted on 5/25/21 at 9:22 am to LSUZombie
This is the most upper middle class karen post i've seen on the OT in a while.
Posted on 5/25/21 at 9:22 am to LSUZombie
quote:
I was refunded my money and will now go back to my pre-pandemic ways of shopping in person.
The horror....the horror
Posted on 5/25/21 at 9:24 am to LSUZombie
There is not a labor shortage, there is a businesses wanting to pay below the market wage gluttony. The price of labor, just like everything else, has gone up. Businesses some how accept rising costs of goods but refuse to accept the rising cost of labor.
Posted on 5/25/21 at 9:25 am to LSUJML
quote:
Happens a good bit with WalMart pickup
I think it’s so many people don’t want to get out & deal with local trash in the stores that pickup & delivery services are overwhelmed
That is exactly why I use it.
Hate going in that place and haven't in months.
Unfortunately, it is the only grocery store left in my small town.
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