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re: I canceled Cox today, and it illustrated why Cox sucks.
Posted on 2/5/25 at 7:14 pm to Slippy
Posted on 2/5/25 at 7:14 pm to Slippy
quote:
Direct TV
When you decide to discontinue Direct TV because they're in a dispute w/ Disney/ESPN the opening weekend of college football, be prepared for a 45 min phone call, or longer. Hint, before making the call get all your account info ready, including account #. Although they were willing take my money online, they made me make a phone call to discontinue service. The 1st time I called, I didn't have the account # since we've not had a paper bill for 2 years. My wife found the acct # on an old bill so I called back. Of course, this time they didn't ask for the account #. I've come to the conclusion that poor service is the industry standard these days for customer service
0
Posted on 2/5/25 at 7:49 pm to ElderTiger
quote:
Curious - If you switch from Cox and have a Cox.com address, do you have to change your email address ?
After 90 days the email will no longer be accessible. So you have to get a new email address (like gmail).
Posted on 2/5/25 at 8:18 pm to Slippy
Better turn their equipment in personally. They billed me for an additional month for not giving them 30 days notice prior to cancelation. They even put my account up for collection.
Posted on 2/5/25 at 8:34 pm to Slippy
So far, one downvote and they probably work for Cox.
Posted on 2/5/25 at 8:51 pm to Dog Tree
quote:
After 90 days the email will no longer be accessible. So you have to get a new email address (like gmail).
Actually this is no longer true. Cox sold its email service to Yahoo. You can keep your cox.net account forever.
Posted on 2/5/25 at 8:52 pm to BMoney
I love Direct TV streaming. Best cable I’ve ever had.
Except for the two or three weeks they didn’t have ESPN or ABC. That sucked.
Except for the two or three weeks they didn’t have ESPN or ABC. That sucked.
Posted on 2/5/25 at 10:28 pm to Slippy
I wouldn’t get to excited just yet. AT&T blows and they said I can try it free for 21 days, well I hated it so much I cancelled after 10 days and had to pay $126.
Posted on 2/5/25 at 10:58 pm to Slippy
I'm just price watching. I'll jump everytime I see a lower price. I have a loyalty to paying less. Speaking about that I called cox about something and they complimented me on being loyal. I shut them down saying I'm only loyal to the amount a company charges. Speaking of which I'm about to cut the cord and I like 1 gig and cox charges $40 more than AT&T but I remember how much of a thorn they were. 5 yrs ago I got so pissed at them that I paid $400 to break their contract to leave. I will say their options were shite in my area and they're much better now.
Posted on 2/5/25 at 11:12 pm to SCLSUMuddogs
quote:i actually used to be employed in their advertising department, on the technical side
If you say "Suck my cox" they'll hang up on you too. What a bunch of bitches
i installed, configured and maintained the gear that made it possible to insert local ads on ESPN, CNN, TWC, etc
one of my buddies there used to love every time the phone rang in his area, so he could answer it by saying, “Cox Insertion”
Posted on 2/6/25 at 12:03 am to Slippy
Years ago I developed a strategy where I started with "I am moving out of the country..." It might not get someone off script but it worked like a charm with every native English speaker. Over time while waiting on hold to talk to a human I built this little narrative about how I was moving to Pozza a little village outside Maranello in the Emilia-Romagna region of Italy. I have stayed in the area several times and I could wax poetic about it and within a couple of minutes they were begging to get me off the phone. I rarely had to resort to the back story about how I got divorced because my wife was cheating on me with one of my partners and shortly after my beloved dog of 12 years died and I decided I needed a fresh start.
I would usually do it in my home office because if I didn't my wife and I would start cracking up. She would always ask me if Rufus the adorable bloodhound had to die again for my convenience. Fortunately, ole Rufus rarely had to give his fictional life for me to get off the phone.
I would usually do it in my home office because if I didn't my wife and I would start cracking up. She would always ask me if Rufus the adorable bloodhound had to die again for my convenience. Fortunately, ole Rufus rarely had to give his fictional life for me to get off the phone.
Posted on 2/6/25 at 12:15 am to Obtuse1
quote:
I was moving to Pozza a little village outside Maranello in the Emilia-Romagna region of Italy.
Sounds like the backdrop of a Daniel Silva novel
Posted on 2/6/25 at 12:53 am to Slippy
Att is okay with fiber(gaming etc) but if you have a streaming service outside of At&t, get ready to get freezes on the regular. Those frickers will throttle your shite if it isn't their streaming you buy. Mfers.
Solution: use a vpn(not their service).
At&t
Solution: use a vpn(not their service).
At&tThis post was edited on 2/6/25 at 12:54 am
Posted on 2/6/25 at 1:28 am to Slippy
I haven't had any problems with AT&T fiber service for the past several years. At ~$65/month it has served us well. Also, haven't had any problems with FUBO. I'm actually beginning to like it.
Posted on 2/6/25 at 7:09 am to Slippy
quote:
Had AT&T internet installed yesterday
Best move for me switching to fiber last year. No regrets.
Posted on 2/6/25 at 7:13 am to Slippy
Why anybody still uses satellite providers for live tv in 2025 is beyond me. Even if they present it as a internet tv bundle I won’t use it
Posted on 2/6/25 at 7:13 am to Geauxld Finger
quote:
I used YouTube tv for streaming so no issues there other than price hikes
It stings that these streaming services are turning into what cable companies are and what everyone was trying to get away from to begin with.
Posted on 2/6/25 at 7:14 am to Slippy
Had the same experience when cancelling cox after installing fiber
As I got good and annoyed I just started demanding personally identifying information for my made up complaint to the FCC that “I had begun filling out” and the guy at least stopped his questions
Still took entirely too long but was at least quiet
As I got good and annoyed I just started demanding personally identifying information for my made up complaint to the FCC that “I had begun filling out” and the guy at least stopped his questions
Still took entirely too long but was at least quiet
Posted on 2/6/25 at 7:31 am to cfish140
quote:
Cable companies are like airlines. Everybody complains about all of them, it just depends on your personal experience as to which you prefer. I’ve had cox my entire life and never had any issues. I’m not saying they’re the best, I’ve just never run into any problems. I also only pay for wifi so I don’t deal with them a whole lot.
Same (also for landline [and before you laugh, remember cell service in BR area evaporated after Katrina, Gustav and in some areas during the 2016 flood]). Plenty of posts on OT bitching about AT&T in BR when Cox internet is humming along for me.
Posted on 2/6/25 at 7:42 am to Slippy
For those who don't have Starlink..... It's worth every penny. and then some. frick cox, att and whatever else internet and cable that's out there. Starlink is easy, hassle free and no bullshite involved.
Also, cox is hands down the worst cable provider I've ever dealt with. frick them.
Also, cox is hands down the worst cable provider I've ever dealt with. frick them.
Posted on 2/6/25 at 7:51 am to Slippy
quote:The takeaway: Cox is not undefeated
After 52 minutes, I am finally free. What a shithole company with shithole service.
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