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Message

How do you answer a business phone call?
Posted on 3/16/23 at 7:34 pm
Posted on 3/16/23 at 7:34 pm
When you answer a phone call that you know is a business call how do you answer?
Do you say "hello"?
Do you say your first name- "This is John"?
Do you say your whole name- "This is John Doe"?
Do you say just your whole name- "John Doe"?
I have a coworker that answers with just his full name and another coworker that answers with his first name.
I answer with hello, and I've noticed that almost every caller's first words are "is this John"? or "John?"
I'm starting to think that that it would be more professional to answer with something besides hello.
What says the OT?
Do you say "hello"?
Do you say your first name- "This is John"?
Do you say your whole name- "This is John Doe"?
Do you say just your whole name- "John Doe"?
I have a coworker that answers with just his full name and another coworker that answers with his first name.
I answer with hello, and I've noticed that almost every caller's first words are "is this John"? or "John?"
I'm starting to think that that it would be more professional to answer with something besides hello.
What says the OT?
Posted on 3/16/23 at 7:36 pm to doublecutter
quote:
Do you say just your whole name- "John Doe"?
But with cell phones and caller ID if I know the person I will say "Bob! How have you been? or some other familiar greeting.
Posted on 3/16/23 at 7:38 pm to doublecutter
quote:
I have a coworker that answers with just his full name and
Here
Posted on 3/16/23 at 7:39 pm to doublecutter
XYZ Accounting bc it is always sales call
If coworker I greet them
If coworker I greet them
Posted on 3/16/23 at 7:39 pm to doublecutter
A breathy “well hello there, handsome” followed by “the first five minutes are $19.99…”
Posted on 3/16/23 at 7:39 pm to doublecutter
Hello this is name of the business
Your first name how may I help you.
Your first name how may I help you.
Posted on 3/16/23 at 7:39 pm to doublecutter
Department, this is VVV, how can I
help you?
help you?
This post was edited on 3/16/23 at 7:44 pm
Posted on 3/16/23 at 7:40 pm to doublecutter
Pfffft like I’d know
I’ll gladly have one of my assistants forward this to my secretaries
I’ll gladly have one of my assistants forward this to my secretaries
Posted on 3/16/23 at 7:40 pm to doublecutter
If it's in my contacts I say "Hi Shamalama Melika, what's up?"
If not, I just say hello.
Also, if it's someone I'm friendly with, I will say "Dominoes Pizza, will this be for pickup or delivery?"
If not, I just say hello.
Also, if it's someone I'm friendly with, I will say "Dominoes Pizza, will this be for pickup or delivery?"
This post was edited on 3/16/23 at 7:41 pm
Posted on 3/16/23 at 7:40 pm to doublecutter
this is Chris, how can I help?
Posted on 3/16/23 at 7:41 pm to doublecutter
As another poster printed out, if I recognize them on caller id then I greet them as such.
If I don't know then I answer this is "maytheporkbewithyou."
If I don't know then I answer this is "maytheporkbewithyou."
Posted on 3/16/23 at 7:41 pm to doublecutter
Let me ask my secretary
Posted on 3/16/23 at 7:42 pm to doublecutter
My secretary answers the calls first.
Posted on 3/16/23 at 7:44 pm to doublecutter
Department, this is Bob or Department, Bob speaking.
OR Department, my pronouns are turtle, turtles, may I have your pronouns to better effectively communicate with you.
OR Department, my pronouns are turtle, turtles, may I have your pronouns to better effectively communicate with you.
Posted on 3/16/23 at 7:45 pm to doublecutter
This is wildcat, how may I help you. I provide business support
Posted on 3/16/23 at 7:45 pm to doublecutter
“This is Sus-Scrofa”
The message board handle throws them off sometimes
The message board handle throws them off sometimes
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