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re: Home Warranty companies suck

Posted on 2/16/18 at 11:24 am to
Posted by LesterFreamon
HTX
Member since May 2017
381 posts
Posted on 2/16/18 at 11:24 am to
quote:

UPDATE Ole babe called and said he’s 30 minutes away. I’ll update again once the dishwasher is installed


You know the deal. If "babe" shows up, pics. If "baw" shows up, no pic necessary.

And I agree with all the sentiment on this board. Home warranties suck.
Posted by TechDawg2007
Bawville
Member since Nov 2007
32637 posts
Posted on 2/16/18 at 11:25 am to
Meant to put “ole baw”... They are here. Just took old dishwasher out
Posted by BigB0882
Baton Rouge
Member since Nov 2014
5422 posts
Posted on 2/16/18 at 11:37 am to
Ours went bankrupt within a year of us buying the house. Nothing we could do. Most of them are a complete scam and they go bankrupt then set up under another LLC or whatever.
Posted by BulldogXero
Member since Oct 2011
10380 posts
Posted on 2/16/18 at 11:38 am to
quote:

One of the biggest scams going, I can't believe people actually fall for this.


I got one for a year paid for by the seller. It's helpful if you're not paying for it yourself. I don't think it's worth $500 a year unless you're living in a really old house.
Posted by Macfly
BR & DS
Member since Jan 2016
10671 posts
Posted on 2/16/18 at 11:52 am to
We had one thrown in with the older house we bought and cannot recommend having one. Did not renew and would never purchase one.
Had a couple of issues with heat and AC and the repairs took days because of a lack of parts and inability to schedule the repair within 2-3 days.
Posted by TechDawg2007
Bawville
Member since Nov 2007
32637 posts
Posted on 2/16/18 at 11:56 am to
UPDATE Ole baw installed it. It’s not the best model but it didn’t cost us a dime.
Posted by Gevans17
Member since Dec 2007
1135 posts
Posted on 2/16/18 at 11:57 am to
Some have a separate $600 or so maximum coverage in AC repairs. Buried in the contract.
Posted by 40 Rouge
The Wasatch Back
Member since Feb 2009
2716 posts
Posted on 2/16/18 at 12:02 pm to
I’ll count myself lucky. I’ve had great experience with American Home Shield.

Recently bought a home that we renovated. Has two HVACs. Seller used the warranty to replace one side before we purchased. During the renovation, the other unit crapped out. Got a replacement. So we moved in with two new units.

We just renewed the plan, and were able to grandfather the seller’s plan and not pay the higher rate.

Hopefully won’t need to call again them for a long time.
Posted by CelticDog
Member since Apr 2015
42867 posts
Posted on 2/16/18 at 12:06 pm to
I have had good to excellent service from different companies at different houses.

Next year. Use another company.
I prefer fidelity.

Posted by Popths
Baton Rouge
Member since Aug 2016
4549 posts
Posted on 2/16/18 at 12:16 pm to
Only take out insurance on something you can't afford to cover yourself. If you needed to, surely you could have bought a new dishwasher right? People are insurance happy.
Posted by Nono
Member since Nov 2017
4820 posts
Posted on 2/16/18 at 12:41 pm to
I have fidelity. Haven't had to place service call yet.
Posted by DevilDagNS
Member since Dec 2017
3019 posts
Posted on 2/16/18 at 12:57 pm to
Yes, lightning struck my Trane unit about three years ago in June. Wife was pregnant at time. Not fun. None of the service providers in the home warranty company's "network" in the area serviced Trane, so they agreed that I could go out of network and get an authorized Trane contractor to do the repairs and invoice them. Got everything in writing. $3,800 in repairs covered with a $75 deductible. I think some of it may have ultimately been discounted for the Trane warranty on certain parts, but I was not part of that discussion.

I know this is prob the exception and not the rule for home warranty companies, but $48 a month paid for itself real fast and then some. American Homeshield is the company, it came with the house when we bought it and I just kept paying the premiums after the first year.
Posted by Devenbaker
Baton Rouge
Member since Aug 2007
294 posts
Posted on 2/16/18 at 1:19 pm to
Don’t buy one of these warranties. They are trash. I had several AC contractors come out and they were terrible. One told me my AC wasn’t blowing cold because of a dirty filter before he ever stepped foot in my house.

I eventually got a new AC from them, but they screwed up the install and it only lasted a year. I finally cashed out after I told them I don’t want another one of their contractors on my property. The cash out value was $1800 which is what they told me they were going to pay their contractor for the second AC replacement.
Posted by ElderTiger
Planet Earth
Member since Dec 2010
7882 posts
Posted on 2/16/18 at 6:21 pm to
The last house we bought, within a year we had a condenser go out on one AC, the evaporator go out on another one and the JenAir range. The home warranty cover it all.
Posted by Capital Cajun
Over Yonder
Member since Aug 2007
5633 posts
Posted on 2/16/18 at 7:12 pm to
Next time a replacement is required, ask them to buy you out then go get the appliance you want on your time. You will get a check a few weeks later.

I had a water heater go out. The warranty agreed to pay the cost for labor and materials to switch it out but I would need to pay for the cost to “bring it up to code” which was over 1k. I said no thanks, buy me out and I’ll handle it.

I called my plumber and had a new one installed the next day. The warranty company sent me a check for a little over $200.

Did the same thing for both my A/C units.

What they paid me in buy outs covered the cost of the warranty many times over. I now have new A/C’s and water heaters and don’t need them anymore so I canceled.
Posted by Tigris
Cloud Cuckoo Land
Member since Jul 2005
13231 posts
Posted on 2/16/18 at 7:13 pm to
It's not a bad idea to have one on an older house you are selling to help potential buyers overcome their fears.

But they really do suck. As do almost all insurance policies that aren't for events that are catastrophic.
Posted by Tigris
Cloud Cuckoo Land
Member since Jul 2005
13231 posts
Posted on 2/16/18 at 7:15 pm to
quote:

I got one free from 510 when I bought a new home. It paid for itself the first two years.


OK.
Posted by Crusty
Baton Rouge
Member since Aug 2011
2780 posts
Posted on 2/16/18 at 7:18 pm to
quote:

You might as well stand out front of Buckingham Palace with you pants around your ankles waiting Queen of England to come out and give you a blow job.


Been there. Done that. She never came out.
Posted by MWP
Kingwood, TX via Monroe, LA
Member since Jul 2013
11250 posts
Posted on 2/16/18 at 7:21 pm to
quote:

I’ll count myself lucky. I’ve had great experience with American Home Shield.


Me as well. I have had zero issues with American Home Shield. I bought an older home with ancient AC units so I figured that when they went out, having them replaced under warranty would more than cover the cost of their monthly fees. Just as I thought, both have went out and both have been replaced. Also they have replaced both hot water tanks in the attic.

No complaints and all the contractors that have done the work have actually been legit.



Posted by Catman88
Baton Rouge, LA
Member since Dec 2004
49125 posts
Posted on 2/16/18 at 7:23 pm to
That sounds like a success story from everything I hear.
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