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Started By
Message
re: Delta Airlines to United - Hold My Beer
Posted on 5/4/17 at 10:58 am to Displaced
Posted on 5/4/17 at 10:58 am to Displaced
quote:
but the guy said he spoke to that gate agent about it and was told it is fine. Delta shouldn't have it's employees saying one thing then acting another way once it's too late to change anything.
yep, if it was discussed boarding the plane then its delta's effing problem.
0
Posted on 5/4/17 at 11:02 am to Displaced
quote:
True, but the guy said he spoke to that gate agent about it and was told it is fine. Delta shouldn't have it's employees saying one thing then acting another way once it's too late to change anything
Yeah.
That coupled with how the FA spoke to them has me on his side.
I get that there's rules and stuff but as with many of these situations it was handled extremely poorly. The father was actually very patient given the situation of dealing with a condescending FA on a power trip.
Posted on 5/4/17 at 11:14 am to tylercsbn9
DL FA handled this terribly. However, you can't just buy a ticket for whomever and then seat anyone you choose in it.
Also, DL's ticketing system prevents the same person from having multiple seats on conflicting routes. It'll eventually kick one of them out. And more than likely, that's what happened with the second purchased seat.
Also, DL's ticketing system prevents the same person from having multiple seats on conflicting routes. It'll eventually kick one of them out. And more than likely, that's what happened with the second purchased seat.
Posted on 5/4/17 at 11:17 am to Golfer
quote:Inarguably.
DL FA handled this terribly.
quote:Also true, but, if it is true that the family discussed this situation with delta pre boarding then delta fricked up in multiple ways.
However, you can't just buy a ticket for whomever and then seat anyone you choose in it.
Also, DL's ticketing system prevents the same person from having multiple seats on conflicting routes. It'll eventually kick one of them out. And more than likely, that's what happened with the second purchased seat.
Posted on 5/4/17 at 11:20 am to PearlJam
quote:
Also true, but, if it is true that the family discussed this situation with delta pre boarding then delta fricked up in multiple ways.
Gate agents for any airline aren't critical thinkers. I had one in ATL last night tell me BTR was under a hurricane warning.
What I imagine was asked of the father was "Hey, My other son took an earlier flight back but we had a seat for him on this flight. Is it okay if Son 2 sits in it?" GA likely said yes, because it IS okay, provided it does not need to be assigned to a passenger actually on that flight.
Also, a 2 year old kid is not allowed to be a lap child on Delta. The policy is up to 2 years old.
This post was edited on 5/4/17 at 11:22 am
Posted on 5/4/17 at 11:21 am to tylercsbn9
wrap the kid in some blankets and load him in a pet carrier...problem solved
Posted on 5/4/17 at 11:23 am to Golfer
I agree, but that person is a public face of delta and an agent of delta, so delta is responsible for them.
Posted on 5/4/17 at 11:24 am to PearlJam
quote:
I agree, but that person is a public face of delta and an agent of delta, so delta is responsible for them.
I'm not excusing the FA's behavior in the least bit. Most generally do a terrible job of explaining rules and more complex situations.
Posted on 5/4/17 at 11:25 am to Golfer
quote:
Gate agents for any airline aren't critical thinkers. I
Flight attendants on a power Trip aren't exactly part of the braintrust either.
Posted on 5/4/17 at 11:26 am to kfaulk03
Drive then
Posted on 5/4/17 at 11:41 am to lsuhunt555
quote:
I get it now. That makes sense. And as a parent of 2 young children who have recently flown, most of this is on the parents. I did a mountain of research and called Delta to make sure our flights went as smooothly as possible.
If they asked thegate agent if that was okay and the gate agent said it was instead of making them change the name as someone else stated, then Delta employees shite the bed.
Posted on 5/4/17 at 11:42 am to Golfer
quote:
GA likely said yes, because it IS okay, provided it does not need to be assigned to a passenger actually on that flight
But according to Delta it is NOT okay for a passenger to sit in another passengers spot, that's why they kicked them off.
Posted on 5/4/17 at 11:44 am to NOFOX
quote:
If they asked thegate agent if that was okay and the gate agent said it was instead of making them change the name as someone else stated, then Delta employees shite the bed.
The thing that complicates this is not only the duplicate ticketing of one person on the same route with overlap, but also that DL's policy does allow for open seats to be occupied by lap children if they are in an FAA approved seat.
So technically, the GA is correct that the kid could occupy the open seat, provided it remained open and not assigned to someone else. Either the GA didn't fully understand or communicate, or the same for the Dad.
Also, the 2 year old is not eligible to be a lap child in the first place. So I'm a little suspect that he was trying to skirt some rules here as well.
Posted on 5/4/17 at 12:01 pm to Golfer
quote:
Also, the 2 year old is not eligible to be a lap child in the first place. So I'm a little suspect that he was trying to skirt some rules here as well.
He sure as hell was. He bought the flight for an 18 year old, who then flew standby on an earlier flight.
The funds were already used. He was just trying to steal a seat by lying about the kids age and gaming the system. He deserves everything that happened to him.
Posted on 5/4/17 at 12:09 pm to Evolved Simian
quote:
who then flew standby on an earlier flight.
Wait, the kid flew standby on an earlier flight? Not a separate paid (then duplicate) ticket?
Yeah, the GA and FA need to be fired for terrible communication of policies, but this guy can get fricked if he was trying to game the system.
This post was edited on 5/4/17 at 12:13 pm
Posted on 5/4/17 at 12:15 pm to Golfer
Kids 2 and older need a ticket, so why would he not have a seat for the 2 year old??
Posted on 5/4/17 at 12:15 pm to NYNolaguy1
Man, I'm flying Delta in a few weeks. Is there a "how to guide" somewhere that outlines the procedure to keep from being booted? Maybe I'll adopt the prisoner approach:
Keep to yourself,
Don't draw attention,
Speak only when spoken to by the man,
Avoid eye contact,
Lay on the floor if there's any ruckus,
Hopefully, with good behavior, I'll reach my destination.
Keep to yourself,
Don't draw attention,
Speak only when spoken to by the man,
Avoid eye contact,
Lay on the floor if there's any ruckus,
Hopefully, with good behavior, I'll reach my destination.
Posted on 5/4/17 at 12:18 pm to CE Tiger
quote:
Kids 2 and older need a ticket, so why would he not have a seat for the 2 year old??
Because while they can check his birth certificate, its very rare. I've never been asked for it flying with my child.
So you just put the kid's DOB in a few weeks shy of 24 months and don't have to buy him a ticket.
Posted on 5/4/17 at 12:20 pm to Golfer
Hmm Im supposed to fly to cali with my kid who is turning two in may in July. Think I can get away without a ticket??
Posted on 5/4/17 at 12:25 pm to tylercsbn9
This "hold my beer" meme IOOC
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