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Message
Posted on 5/4/17 at 9:31 am to GRTiger
quote:i think we are going to find that each airline is going to begin having a conflict resolution specialist located at each airport (especially larger airports) to handle these exact issues. An issue comes up, and they call up the negotiator on the walkie talkie
GRTiger
Posted on 5/4/17 at 9:32 am to Duckie
quote:i sure get asked to switch a lot without the bullshite. You know, when the airline screws up seating.
because they bought the seat for another child and rather than pay the fees associated with changing the name on the reservation he just let his other child sit in the seat. I guess it is FAA regulation that the name on the reservation must sit in that seat.
She was doing her job, but it could have been handled much, much better.
I'm normally an advocate for the airline, but if they had bought x number of seats and had that number occupied I don't get it
Posted on 5/4/17 at 9:32 am to Displaced
I have no idea what you're talking about.
Are you suggesting that I can book a flight, change to a different flight, and then demand a refund because I didn't use the original seat?
Are you suggesting that I can book a flight, change to a different flight, and then demand a refund because I didn't use the original seat?
Posted on 5/4/17 at 9:33 am to Displaced
quote:
Because they were taking something he paid for to put another person who paid in that seat. Essentially charging twice for seat 22E
I mean, we really don't know the specifics, but the kid got on a different flight. Did he pay for the other flight or just change? Does the ticket state that all no shows are considered non refundable?
I imagine they handle this situation as a no show. The parents really should have known better. You do anything on an airline without their written consent that it is refundable, you will be charged.
Posted on 5/4/17 at 9:33 am to Cosmo
What happens if you are a big fatty and are required to buy 2 seats? I wonder if the airline can fill that seat with a standby
Posted on 5/4/17 at 9:34 am to GRTiger
quote:
Right. Dad pays for a seat for 18 year old. 18 year old got his seat. You don't get an extra seat or refunded for choosing to hop on a different flight.
You are so confused
Posted on 5/4/17 at 9:35 am to Duckie
quote:
Did he pay for the other flight or just change?
Paid for the different flight.
The seat the 2 year old was in was completely paid for.
Posted on 5/4/17 at 9:36 am to tigerfoot
quote:
if they had bought x number of seats and had that number occupied I don't get it
Because that's not how you buy seats. You don't get online and purchase "4 tickets". You buy one ticket for Joe whose DOB is x/x/xx, one ticket for Sally whose DOB is x/x/xx, etc. I entirely agree the rule is stupid, but by that logic, overbooked flights would have empty seats that could have been filled every time someone misses their flight or doesn't show up.
Posted on 5/4/17 at 9:36 am to tigerfoot
quote:
i sure get asked to switch a lot without the bullshite. You know, when the airline screws up seating.
It is a double standard and it is why so many people are frustrated. They ask a lot of you, but you're the one paying for the service and you're getting screwed at every opportunity via bag fees, change fees, delays, overbooked flights...
I think this is more of an instance of it's the fault of both parties, but I can see where everyone is pretty fed up.
Posted on 5/4/17 at 9:37 am to GRTiger
quote:Yes you are
No I'm not.
Posted on 5/4/17 at 9:37 am to GRTiger
If a fat person books two seats and the flight attendant places someone in his spill over seat due to overbooking, should they buy that second seat from fatty?
If this guy bought 4 seats and they take one away and put someone in there, should they buy it back from him?
If this guy bought 4 seats and they take one away and put someone in there, should they buy it back from him?
Posted on 5/4/17 at 9:37 am to TheCaterpillar
quote:
The seat the 2 year old was in was completely paid for.
Again though, although it is a silly rule to hold a 2 year old to, the FAA requires that the reserved name be the name in the seat.
Posted on 5/4/17 at 9:38 am to TheCaterpillar
quote:
Paid for the different flight.
I'll bet money he did a same day change or refund/cancel fee to change the flight for the older kid.
That makes that other seat not his anymore.
This post was edited on 5/4/17 at 9:39 am
Posted on 5/4/17 at 9:38 am to TheCaterpillar
quote:the seat was paid for
The seat the 2 year old was in was completely paid for.
the seat was reserved for the 18 YO
The main question is what were the circumstances that allowed the baby to board while utilizing the boarding pass of the 18 YO?
Posted on 5/4/17 at 9:39 am to Displaced
quote:
If this guy bought 4 seats and they take one away and put someone in there, should they buy it back from him?
should they? Yes.
Will they? You already know the answer. These are the same companies that would charge you to use the restroom if they could.
Posted on 5/4/17 at 9:39 am to Displaced
quote:
If a fat person books two seats and the flight attendant places someone in his spill over seat due to overbooking, should they buy that second seat from fatty?
If this guy bought 4 seats and they take one away and put someone in there, should they buy it back from him?
Again, when you purchase a plane ticket they require your full name and DOB. If a fat person books two seats, both seats are in his name, therefore the correct person has shown up and is in their seat. Both seats were not in dad's name here. The person that seat 33E belonged to was not on the plane.
Posted on 5/4/17 at 9:41 am to Rouge
They assigned the 2 year old as a lap child, so the kid got on for free. After relinquishing the older kids seat through the mechanism that got him on the other flight, they tried to put the 2 year old in that seat.
Yes, I'm speculating, but I'd put it at 90% chance this is what happened.
Yes, I'm speculating, but I'd put it at 90% chance this is what happened.
Posted on 5/4/17 at 9:42 am to tylercsbn9
quote:
Delta was right in that the kid couldn't have the seat
Ex fricking Cuse me?!?
Please, explain to me how Delta's own website says for children 2 and under they should try to purchase a ticket for the kid to occupy a seat, you want me to think they don't have a right to that seat? Ill fricking wait...
ETA: I see your explanation now. It's still a bogus reason, but i guess the family didn't do their dilligence to make sure no issues came about. Moving on...
This post was edited on 5/4/17 at 9:45 am
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