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Message

re: Currently at Chick-fil-A on Siegen Lane

Posted on 2/18/19 at 2:00 pm to
Posted by OweO
Plaquemine, La
Member since Sep 2009
122525 posts
Posted on 2/18/19 at 2:00 pm to
Check this out.. This is a perfect example of how capitalism can be a win-win for everyone. With places like Chick-fil-a and even canes focusing on providing great customer service, it seems like Popeye's has upped their CS game.

Went there a few weeks ago and the guy taking my order at the drive thru came across with some little saying like they do at canes.. something like "chicken chicken, what are you pickin?". I said my order and he asked "anything else sir? and I said "yes and one apple pie" and he was like "Thank you! I made another sale!".

Pulled up to the window and before handing me my order he was like "you wanted BBQ sauce right?" He looks in the bag then puts a BBQ sauce in and said "here is another one just in case".. Never in my life have I ever had anything close to that kind of service at Popeye's... Well, I remember one time it was a Friday during lent, this was years ago (that's the only time I ordered shrimp from Popeyes, was when I actually didn't eat meat on Fridays during lent), I ordered a shrimp dinner. I was asked to pull up. A few minutes later the lady brings me food and she tells me something like "Baby! I am sorry you had to wait.. But I gave you a few extra skirmps!"

Anyway, it's said when you can remember when you actually had good customer service somewhere. But the last time I went there, after that experience I was thinking "this is what makes competition so great!".
Posted by Martini
Near Athens
Member since Mar 2005
49696 posts
Posted on 2/18/19 at 2:01 pm to
quote:


His name is Jussie, you heathen.



Fixed for future employee.

The sad thing is the fact that there is trash in the parking lot.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
141055 posts
Posted on 2/18/19 at 2:01 pm to
quote:

Where the hell can I get employees like this


Hire Christians with integrity and work ethic.
Posted by luvdatigahs
Alameda, CA
Member since Sep 2008
3106 posts
Posted on 2/18/19 at 2:02 pm to
I’ve seen managers walk people from their cars to the restaurant with umbrellas when it’s raining, don’t see that at other fast food joints.
This post was edited on 2/18/19 at 2:20 pm
Posted by Adam4848
LA
Member since Apr 2006
19847 posts
Posted on 2/18/19 at 2:03 pm to
quote:

I let them know and they gave me a gift card for being patient waiting an additional 2 minutes.


It usually takes a Popeyes employee that long to find the microphone/headset after noticing a car in the drive thru.
Posted by BrohemAlem11
Ratchet City, LA
Member since Oct 2014
13912 posts
Posted on 2/18/19 at 2:04 pm to
If only someone would sprint around trying to find some seasoning
Posted by Ryan3232
Valet driver for TD staff
Member since Dec 2008
27913 posts
Posted on 2/18/19 at 2:08 pm to
quote:

I went to the drive up window yesterday at their new location on Burbank Drive in Baton Rouge and waited for a good 5 minutes and no one ever even asked to take my order. I just drove off.....
I was about to talk shite to you and realized yesterday was Sunday. Touchè mother fricker
Posted by Ryan3232
Valet driver for TD staff
Member since Dec 2008
27913 posts
Posted on 2/18/19 at 2:11 pm to
quote:

Check this out.. This is a perfect example of how capitalism can be a win-win for everyone. With places like Chick-fil-a and even canes focusing on providing great customer service, it seems like Popeye's has upped their CS game.

Went there a few weeks ago and the guy taking my order at the drive thru came across with some little saying like they do at canes.. something like "chicken chicken, what are you pickin?". I said my order and he asked "anything else sir? and I said "yes and one apple pie" and he was like "Thank you! I made another sale!".

Pulled up to the window and before handing me my order he was like "you wanted BBQ sauce right?" He looks in the bag then puts a BBQ sauce in and said "here is another one just in case".. Never in my life have I ever had anything close to that kind of service at Popeye's... Well, I remember one time it was a Friday during lent, this was years ago (that's the only time I ordered shrimp from Popeyes, was when I actually didn't eat meat on Fridays during lent), I ordered a shrimp dinner. I was asked to pull up. A few minutes later the lady brings me food and she tells me something like "Baby! I am sorry you had to wait.. But I gave you a few extra skirmps!"

Anyway, it's said when you can remember when you actually had good customer service somewhere. But the last time I went there, after that experience I was thinking "this is what makes competition so great!".

OweO, why do you feel the need to type more into a story than is required?
Posted by Jack Bauer7
Member since Jun 2012
5186 posts
Posted on 2/18/19 at 2:11 pm to
i would've never let those hoodrats set foot in one of my chick-fil-a's if i owned one

wouldn't even let them fill out the application, if they can even do that...go to burger king
Posted by alphaandomega
Tuscaloosa-Here to Serve
Member since Aug 2012
17358 posts
Posted on 2/18/19 at 2:13 pm to
quote:

Rando


I bet if you look across the road at the McDonalds the manager is trying to fix the shake machine.

Posted by OweO
Plaquemine, La
Member since Sep 2009
122525 posts
Posted on 2/18/19 at 2:13 pm to
I know it's a lot... but it reminded me of that story.. Get over it.
Posted by Ryan3232
Valet driver for TD staff
Member since Dec 2008
27913 posts
Posted on 2/18/19 at 2:17 pm to
quote:

It's so much more than that too. They are very Selective with franchisees and they only allow you to own one location. Which means each owner has a very close relationship with their branch rather than just farming out the day to day operation. This leads to all the great side effects you see there.

It really is a great model.


I met one of their top dogs a few years back and he explained their business model. To further allude at what you were saying Displaced, their business model is horizontal vs what most fast food places are. (Vertical).

And these store owners make serious money.
Posted by Sun God
Member since Jul 2009
52786 posts
Posted on 2/18/19 at 2:30 pm to
How many times a day do you hear "brevity is the soul of wit"
Posted by nuwaydawg
Member since Nov 2007
2435 posts
Posted on 2/18/19 at 2:30 pm to
quote:

But, how was the ketchup?


Best in the fast food business...

Posted by tigerbait17
Baton Rouge
Member since Oct 2014
1497 posts
Posted on 2/18/19 at 3:12 pm to
Ill never forget the owner of the one on College Drive was outside in 110 degree heat walking from car to car in the drive thru asking how there day was going and thanking them from coming to eat. The guy was sweating bullets but out there getting it done. It was very impressive.
Posted by TechDawg2007
Bawville
Member since Nov 2007
32629 posts
Posted on 2/18/19 at 3:13 pm to
quote:

OweO, why do you feel the need to type more into a story than is required?
Because he’s an attention whore
Posted by LSU4eva7
Member since Sep 2013
320 posts
Posted on 2/18/19 at 3:15 pm to
yeah if you cool with the unexpected curlycue hair in the middle of the fries
Posted by olgoi khorkhoi
priapism survivor
Member since May 2011
17047 posts
Posted on 2/18/19 at 3:18 pm to
quote:

Where the hell can I get employees like this



Head-hunt in the Chic-fil-a parking lot?
Posted by biglego
San Francisco
Member since Nov 2007
85474 posts
Posted on 2/18/19 at 3:21 pm to
It’s astonishing to me that other fast food restaurants don’t even try to mimic chic fil a’s service. Burger King prides itself on hiring the applicants rejected by McDonalds and Popeyes only hires people who hate working at Popeyes.
Posted by wildtigercat93
Member since Jul 2011
116444 posts
Posted on 2/18/19 at 3:26 pm to
quote:

at the one in Gonzales last week. I think I was asked at least 5 times during my meal if I needed anything. Th


This becomes overkill at this point like just let me eat
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