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Started By
Message
re: Currently at Chick-fil-A on Siegen Lane
Posted on 2/18/19 at 2:00 pm to X123F45
Posted on 2/18/19 at 2:00 pm to X123F45
Check this out.. This is a perfect example of how capitalism can be a win-win for everyone. With places like Chick-fil-a and even canes focusing on providing great customer service, it seems like Popeye's has upped their CS game.
Went there a few weeks ago and the guy taking my order at the drive thru came across with some little saying like they do at canes.. something like "chicken chicken, what are you pickin?". I said my order and he asked "anything else sir? and I said "yes and one apple pie" and he was like "Thank you! I made another sale!".
Pulled up to the window and before handing me my order he was like "you wanted BBQ sauce right?" He looks in the bag then puts a BBQ sauce in and said "here is another one just in case".. Never in my life have I ever had anything close to that kind of service at Popeye's... Well, I remember one time it was a Friday during lent, this was years ago (that's the only time I ordered shrimp from Popeyes, was when I actually didn't eat meat on Fridays during lent), I ordered a shrimp dinner. I was asked to pull up. A few minutes later the lady brings me food and she tells me something like "Baby! I am sorry you had to wait.. But I gave you a few extra skirmps!"
Anyway, it's said when you can remember when you actually had good customer service somewhere. But the last time I went there, after that experience I was thinking "this is what makes competition so great!".
Went there a few weeks ago and the guy taking my order at the drive thru came across with some little saying like they do at canes.. something like "chicken chicken, what are you pickin?". I said my order and he asked "anything else sir? and I said "yes and one apple pie" and he was like "Thank you! I made another sale!".
Pulled up to the window and before handing me my order he was like "you wanted BBQ sauce right?" He looks in the bag then puts a BBQ sauce in and said "here is another one just in case".. Never in my life have I ever had anything close to that kind of service at Popeye's... Well, I remember one time it was a Friday during lent, this was years ago (that's the only time I ordered shrimp from Popeyes, was when I actually didn't eat meat on Fridays during lent), I ordered a shrimp dinner. I was asked to pull up. A few minutes later the lady brings me food and she tells me something like "Baby! I am sorry you had to wait.. But I gave you a few extra skirmps!"
Anyway, it's said when you can remember when you actually had good customer service somewhere. But the last time I went there, after that experience I was thinking "this is what makes competition so great!".
Posted on 2/18/19 at 2:01 pm to tigerbait121
quote:
His name is Jussie, you heathen.
Fixed for future employee.
The sad thing is the fact that there is trash in the parking lot.
Posted on 2/18/19 at 2:01 pm to X123F45
quote:
Where the hell can I get employees like this
Hire Christians with integrity and work ethic.
Posted on 2/18/19 at 2:02 pm to lsuhunt555
I’ve seen managers walk people from their cars to the restaurant with umbrellas when it’s raining, don’t see that at other fast food joints.
This post was edited on 2/18/19 at 2:20 pm
Posted on 2/18/19 at 2:03 pm to The Hurricane
quote:
I let them know and they gave me a gift card for being patient waiting an additional 2 minutes.
It usually takes a Popeyes employee that long to find the microphone/headset after noticing a car in the drive thru.
Posted on 2/18/19 at 2:04 pm to X123F45
If only someone would sprint around trying to find some seasoning
Posted on 2/18/19 at 2:08 pm to LSURussian
quote:I was about to talk shite to you and realized yesterday was Sunday. Touchè mother fricker
I went to the drive up window yesterday at their new location on Burbank Drive in Baton Rouge and waited for a good 5 minutes and no one ever even asked to take my order. I just drove off.....
Posted on 2/18/19 at 2:11 pm to OweO
quote:OweO, why do you feel the need to type more into a story than is required?
Check this out.. This is a perfect example of how capitalism can be a win-win for everyone. With places like Chick-fil-a and even canes focusing on providing great customer service, it seems like Popeye's has upped their CS game.
Went there a few weeks ago and the guy taking my order at the drive thru came across with some little saying like they do at canes.. something like "chicken chicken, what are you pickin?". I said my order and he asked "anything else sir? and I said "yes and one apple pie" and he was like "Thank you! I made another sale!".
Pulled up to the window and before handing me my order he was like "you wanted BBQ sauce right?" He looks in the bag then puts a BBQ sauce in and said "here is another one just in case".. Never in my life have I ever had anything close to that kind of service at Popeye's... Well, I remember one time it was a Friday during lent, this was years ago (that's the only time I ordered shrimp from Popeyes, was when I actually didn't eat meat on Fridays during lent), I ordered a shrimp dinner. I was asked to pull up. A few minutes later the lady brings me food and she tells me something like "Baby! I am sorry you had to wait.. But I gave you a few extra skirmps!"
Anyway, it's said when you can remember when you actually had good customer service somewhere. But the last time I went there, after that experience I was thinking "this is what makes competition so great!".
Posted on 2/18/19 at 2:11 pm to X123F45
i would've never let those hoodrats set foot in one of my chick-fil-a's if i owned one
wouldn't even let them fill out the application, if they can even do that...go to burger king
wouldn't even let them fill out the application, if they can even do that...go to burger king
Posted on 2/18/19 at 2:13 pm to X123F45
quote:
Rando
I bet if you look across the road at the McDonalds the manager is trying to fix the shake machine.
Posted on 2/18/19 at 2:13 pm to Ryan3232
I know it's a lot... but it reminded me of that story.. Get over it.
Posted on 2/18/19 at 2:17 pm to Displaced
quote:I met one of their top dogs a few years back and he explained their business model. To further allude at what you were saying Displaced, their business model is horizontal vs what most fast food places are. (Vertical).
It's so much more than that too. They are very Selective with franchisees and they only allow you to own one location. Which means each owner has a very close relationship with their branch rather than just farming out the day to day operation. This leads to all the great side effects you see there.
It really is a great model.
And these store owners make serious money.
Posted on 2/18/19 at 2:30 pm to OweO
How many times a day do you hear "brevity is the soul of wit"
Posted on 2/18/19 at 2:30 pm to kciDAtaE
quote:
But, how was the ketchup?
Best in the fast food business...

Posted on 2/18/19 at 3:12 pm to X123F45
Ill never forget the owner of the one on College Drive was outside in 110 degree heat walking from car to car in the drive thru asking how there day was going and thanking them from coming to eat. The guy was sweating bullets but out there getting it done. It was very impressive.
Posted on 2/18/19 at 3:13 pm to Ryan3232
quote:Because he’s an attention whore
OweO, why do you feel the need to type more into a story than is required?
Posted on 2/18/19 at 3:15 pm to el Gaucho
yeah if you cool with the unexpected curlycue hair in the middle of the fries
Posted on 2/18/19 at 3:18 pm to X123F45
quote:
Where the hell can I get employees like this
Head-hunt in the Chic-fil-a parking lot?
Posted on 2/18/19 at 3:21 pm to X123F45
It’s astonishing to me that other fast food restaurants don’t even try to mimic chic fil a’s service. Burger King prides itself on hiring the applicants rejected by McDonalds and Popeyes only hires people who hate working at Popeyes.
Posted on 2/18/19 at 3:26 pm to upgrayedd
quote:
at the one in Gonzales last week. I think I was asked at least 5 times during my meal if I needed anything. Th
This becomes overkill at this point
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