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Marquette Fan
Bob's Country Bunker
Member since May 2008
30303 posts

American Airlines passengers were left 'sobbing' after being held on a hot plane for 6 hrs

Airline shut off the ac to save fuel. Then sat on a runway in Charlotte for 6 hours.


American Airlines passengers were left 'sobbing' after being held on a hot plane for six hours, report says

American Airlines held passengers on a hot plane with no food or drink service for six hours on Sunday afternoon, according to a reporter for The Charlotte Observer.

According to The Charlotte Observer, the flight from Charlotte Douglas International Airport to New York City JFK was scheduled to depart in the early afternoon, but due to issues with the fuel tank, the airline transferred passengers to another plane before holding it on the runway.

Genna Contino, a reporter for the news outlet who was on the flight, said the first plane had "limited" air conditioning for the first three hours, while the second plane had no air conditioning or food-and-drink services.

She said in a tweet that by the sixth hour of being held on the plane, another passenger on the flight was having a "mental breakdown." She added that American Airlines did not allow passengers to exit despite their distress.

Contino said the airline turned the air conditioning off to save fuel, "until people started sobbing and having panic attacks."

Representatives for American Airlines did not immediately respond to Insider's request for comment.

Andrew Trull, an American Airlines spokesperson, told The Charlotte Observer that maintenance issues and a weather delay caused the six-hour holdup.

Tull told the local news outlet that the flight to JFK originally boarded at 1:40 p.m., but the airline later told passengers to leave the plane at 3:50 p.m. They then boarded another aircraft at 4:30 p.m., which eventually left for JFK at 7:30 p.m.

New Orleans Saints Fan
Member since Dec 2007
65583 posts

frick that. I'm taking the slide after hour one.

I had a fight out of NOLA a few weeks back. After we boarded we sat in the plane for a half hour. The attendants were saying it's just a maintenence issue. We'll be back up. They got AC from the gate. (We never left gate )

When I saw maintenence get on. I told my wife and kids to grab their bags.
We were the first to deplane. Attendant didn't want to let us off at first. Said we may not get back on.
We got off and we're the first to book a later connecting flight. We were going to book the next direct flight. Anyway. But five minutes later the entire plane deplanes and gets in line at the ticket counter I'm already at.

When we're moving. I'm fine. If we're stuck I want off.

Anyway our direct to Newark turned into a connecting o Laguardia that I changed into a connecting to Newark.

This post was edited on 7/28 at 7:20 am

Kentucky Fan
Wildcat Country!
Member since Oct 2012
101841 posts

Yeah, I'm breaking a door and escaping, then suing. That is the dumbest thing airlines do.

New Orleans Saints Fan
Mandeville, LA
Member since Mar 2008
48059 posts

It's honestly pretty amazing that we still have situations where planes will sit on the tarmac for hours with people crammed in them like sardines.

There has to be a solution to this

Member since Dec 2018
2197 posts

Sounds like a hostage situation or kidnapping.

Topwater Trout
Red Stick
Member since Oct 2010
65012 posts

Did that in Dallas for an hour and a really sucked

New Orleans Saints Fan
Da Parish
Member since Nov 2012
17657 posts

I thought congress passed an airline passenger bill of rights a few years ago that prevented this situation from happening?

US Space Force Fan
Over your left shoulder
Member since Nov 2006
88968 posts


until people started sobbing and having panic attacks

What a nation of absolute pussies we have become.

Member since Apr 2021
360 posts

I would take severe turbulance over this any day.

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Member since Dec 2020
546 posts


There has to be a solution to this

Uhhh, drive the plane back to the terminal and left the passengers off?

I hope every single passenger sues American into the ground. frick that airline

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TD SponsorTD Fan
Member since 2001
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Mississippi St. Fan
Member since May 2012
6562 posts

I just don’t understand why they can’t deplane and then let them back on when ready

The South
Member since Aug 2008
7882 posts

These days most of the criers were probably guys.

Member since Aug 2006
23135 posts

I’ve switched between United, Delta, and American over the years. So I’ve experienced all three for regular business travel.

American is the Ford of the big 3 legacy carriers. They screw up so much that you wonder how they stay in business. They are the worst one by far. They treat their customers so badly that they don’t deserve to survive the next downturn IMO.
This post was edited on 7/28 at 7:22 am

Member since Jan 2013
9559 posts

frick AA

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Member since Nov 2006
10608 posts

How hard is it to deplane and let the passengers chill in the terminal? I'm sure there was an open gate at the airport that the plane can be pulled into for 20 minutes, unload, pull the aircraft to a parking spot to fix, and then load up and go. Lazy planning.

Member since May 2020
332 posts

Because pilots and flight attendants start getting paid once they leave the gate

Member since Aug 2016
4910 posts

I sat on one without AC in Houston during the summer and it was getting tense. I think if one person stood up and raised hell, the entire plane would've erupted.

Im not one for frivolous lawsuits but maybe one is in order to put a stop to this

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Member since Jan 2004
23453 posts

Isn’t there some law about not doing that for more than an hour? Why the frick didn’t they at least pass out some drinks if the Ac was off.

I would have lost my fricking mind

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South Carolina Fan
Truth or Consequences, NM
Member since Oct 2012
46908 posts


What a nation of absolute pussies we have become.

While the article is obviously dramatic, those people should not have been on that plane for that long. I’m honestly not sure how I would have handled it.

The Mick
Member since Oct 2010
41998 posts

Daughter's flight two days ago had no a/c until passengers were in an uproar. Magically the a/c started working

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