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re: 3% Credit Card Fee

Posted on 2/2/24 at 6:14 pm to
Posted by tgrbaitn08
Member since Dec 2007
146214 posts
Posted on 2/2/24 at 6:14 pm to
My truck is in the shop at a GMC dealership under extended warranty coverage.

The repairs are covered and there’s no deductible but they want ME to pay the 3% credit card fee because the warranty company is paying with a credit card.

That doesn’t seem right to me. I agreed to pay it bc I want my truck back but I guess that’s the new norm
Posted by LoneStar23
USA
Member since Aug 2019
5179 posts
Posted on 2/2/24 at 6:14 pm to
Cash is king
Posted by Eightballjacket
Member since Jan 2016
7316 posts
Posted on 2/2/24 at 6:15 pm to
I just pay cash when the merchant pays a fee. Now the merchant has to deal with the hassle of cash as well as the ease of theft by employees.
Posted by sparkinator
Lake Claiborne
Member since Dec 2007
4460 posts
Posted on 2/2/24 at 6:16 pm to
A few months ago I bought gas at the marina. They charged me the 3% fee and tax on top of the fee. I only bought gas. I don’t know how they can justify sales tax on gas. That was my only purchase.
This post was edited on 2/2/24 at 6:23 pm
Posted by Hmerly
Member since May 2008
1338 posts
Posted on 2/2/24 at 6:18 pm to
Its a fee that all merchants taking credit cards have to pay. It can range from 3 to 6 % depending on the type of card a customer uses and their contract with the processor. All that cash back and flyer miles are being paid by the merchants who accept these cards. The processors and banks are making a killing and there isn't much that can be done with how everyone uses cards now.

We as customers get screwed with higher prices, merchants get screwed with more fees, and banks/credit card companies/processors are just raking in the money.
Posted by Ric Flair
Charlotte
Member since Oct 2005
13664 posts
Posted on 2/2/24 at 6:18 pm to
Charging a cc fee is probably against the terms of service of the cc company. A few local businesses here give a “cash discount” of 3%, which makes the custom feel better about paying cash, and probably increases cash transactions vs charging an additional fee to the baseline price.
Posted by sparkinator
Lake Claiborne
Member since Dec 2007
4460 posts
Posted on 2/2/24 at 6:19 pm to
quote:

I just pay cash when the merchant pays a fee. Now the merchant has to deal with the hassle of cash as well as the ease of theft by employees.


I just called the marina and had a conversation about it. I told them I wouldn’t be back and I haven’t been. I got a new boat since then with an 80 gallon tank and a VP 496 cu in so I may eat those words. Lol.
Posted by East Coast Band
Member since Nov 2010
62802 posts
Posted on 2/2/24 at 6:21 pm to
Is this for white people only?
Posted by Smeg
Member since Aug 2018
9327 posts
Posted on 2/2/24 at 6:22 pm to
I've seen this framed the opposite. 3% discount for cash payment at gas stationd and liquor stores.
Posted by P2K
Nevada
Member since Sep 2022
728 posts
Posted on 2/2/24 at 6:22 pm to
What’s more infuriating is companies/businesses charging 3% on DEBIT transactions.
Posted by TigerLicks
Dallas, TX
Member since Oct 2003
11546 posts
Posted on 2/2/24 at 6:26 pm to
This is nothing new. I worked for a company that implemented that fee over 10 years ago. And you think the ones that don't charge it, aren't adding it to the COGS?
Posted by PNW_TigerSaint
Member since Oct 2016
1020 posts
Posted on 2/2/24 at 6:26 pm to
I noticed this too when I went home to Louisiana this past Christmas. Definitely a trend down there. Haven’t seen that before here in the PNW. I will say that merchant fees have gotten pretty high according to business owners. Sounds like there is some sort of monopoly. However, I usually wont go to places that pass it off to the customer.
Posted by ATL_Tigerfan
Atlanta, GA
Member since Feb 2022
115 posts
Posted on 2/2/24 at 6:30 pm to
quote:

That's usually against the ToS of their credit card processing provider

I know when I owned a gas station my processor was very clear that you aren't allowed to do that

Maybe things have changed or they don't care but it's a cost of doing business and seems petty to pass it down to the consumer


This is no longer the case. The VISA/MC agreements once prohibited the surcharge, in fact they would fine the bank of the merchant who surcharged to get the bank to come down on the merchant.

AmEx allowed the surcharges and VISA/MC followed them.

My problem with this is that the merchant is allowed to offer credit without having to have a credit and collection department. Accepting CC is outsourcing the credit function to increase sales, yet now the merchant does want to pay the outsourcing fee that helps them increase sales.

Payroll is another function that can be completed in-house that is often outsourced to a 3rd party provider, yet companies don't surcharge their employees for payroll processing.

I'm a 30 year bank auditor married to a 30 year veteran of the payment processing industry. We've seen the change and don't agree that it's good for the consumer. However the small business has a better lobby than the consumer and was able to get the change.

I avoid it whenever I can because it is a cost of doing business. I don't charge it to my clients, and avoid paying it at all costs.

I've seen many merchants take advantage of a 3% processing fee and surcharge 4.5%, blaming the banks, but the merchants have gotten greedy and don't want to incur legit costs of offering credit.
Posted by slackster
Houston
Member since Mar 2009
84993 posts
Posted on 2/2/24 at 6:53 pm to
quote:

AT&T cell service removed my deduction for paperless autopay a few months ago that I had auto charged ti my credit card. They never let me know, just started charging more per month to my bill. I had to use a debit card or my checking account to get the deduction.


Thanks for posting this. I need to check mine now.
Posted by lshuge
Member since Sep 2017
817 posts
Posted on 2/2/24 at 6:58 pm to
quote:

Use debit


I refuse to use debit. Every day I receive a notification that another business has been hacked. Not worth the headache. I'll just boycott the 3 percenters as mentioned in a previous comment.
Posted by lostinbr
Baton Rouge, LA
Member since Oct 2017
9406 posts
Posted on 2/2/24 at 7:06 pm to
quote:

My problem with this is that the merchant is allowed to offer credit without having to have a credit and collection department. Accepting CC is outsourcing the credit function to increase sales, yet now the merchant does want to pay the outsourcing fee that helps them increase sales.

I get what you’re saying in principle, but I think that’s a somewhat antiquated way to look at credit cards nowadays.

I don’t think that specific value proposition - outsourcing credit/debt collection - really matters for the vast majority of merchants today. A gas station isn’t in a position to stop taking credit cards and start running their own credit accounts in the first place. Customers don’t want to deal with that.

If you look at merchants who deal with larger purchases, I don’t think it really applies to them either. A car dealership who offers financing options is not absorbing the cost of collections. In fact, they’re getting a kickback while still outsourcing it. The cost of collections are built into the bank’s rates. But if you use a credit card, they have to pay for the transaction. Why is it different?

IMHO, the cost associated with collections/debt service should be built into credit card users’ rates as well. Especially when you look at the higher fees from AMEX and Discover. There’s no benefit to the merchant for processing via AMEX instead of Visa/MC. The customer is the one getting value, in the form of cardholder benefits and/or rates. So why should other customers have to subsidize those benefits?

I guess my position is this: I don’t really like blanket 3% fees but I also don’t have a problem with the general idea of merchants passing those costs back to the customer. In a perfect system, I’d think the merchant fees would be basically equal for credit and debit purchases and it would be a non-issue.

ETA:
quote:

I've seen many merchants take advantage of a 3% processing fee and surcharge 4.5%, blaming the banks, but the merchants have gotten greedy and don't want to incur legit costs of offering credit.

I do agree that it’s shitty when they try to take advantage for an extra profit, which I think is likely still happening even with a 3% blanket fee to customers.
This post was edited on 2/2/24 at 7:09 pm
Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
71426 posts
Posted on 2/2/24 at 7:07 pm to
quote:

I don’t know how they can justify sales tax on gas. That was my only purchase.


Gas that isn't used on government owned roadways falls under sales tax rules in Louisiana.
Posted by Tifway419
Member since Sep 2022
832 posts
Posted on 2/2/24 at 7:26 pm to
Very insightful posts. I’m moreso against big government and prefer that small businesses have more freedom, but how is it legal/ok for the merchant to not accept cash?
Posted by HailToTheChiz
Back in Auburn
Member since Aug 2010
48983 posts
Posted on 2/2/24 at 7:30 pm to
The waitresses and waiters will feel it
Posted by Korkstand
Member since Nov 2003
28709 posts
Posted on 2/2/24 at 7:42 pm to
Some of these CC terminals charge 3% fees that aren't integrated with the POS, so you see one total on the register but a higher one on the card reader. I watched a guy lose his mind over that.
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