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Will Waitr survive?

Posted on 10/15/19 at 10:46 am
Posted by remax_joe
Member since Sep 2015
353 posts
Posted on 10/15/19 at 10:46 am
My brother sent me a snapshot of their stock price since the company went public. From $15 back then, down to about $1.00 today.

We all know the mistakes they've made with rolling out higher fees, etc but they seem to have all of the good restaurants on their platform in Baton Rouge (compared to the other apps).

Still crazy to see how far the stock has fallen. I wonder if they will be able to hang on, or just get acquired by Uber Eats or something.
Posted by ellishughtiger
70118
Member since Jul 2004
21182 posts
Posted on 10/15/19 at 10:50 am to
The market is to saturated and Waitr is small potatoes. I doubt they survive.
Posted by Ryan3232
Valet driver for TD staff
Member since Dec 2008
27928 posts
Posted on 10/15/19 at 10:51 am to
They got too greedy.
Posted by KamaCausey_LSU
Member since Apr 2013
17836 posts
Posted on 10/15/19 at 11:16 am to
They really screwed up when they decided to mess with their client base. Raised fees trying to make a profit and killed their golden goose and competitive advantage (lower restaurant fee) over DoorDash and UberEats.
Posted by yellowfin
Coastal Bar
Member since May 2006
99034 posts
Posted on 10/15/19 at 11:18 am to
quote:

Raised fees trying to make a profit


So they should have continued operating at a loss?
Posted by bayoubengals88
LA
Member since Sep 2007
25957 posts
Posted on 10/15/19 at 11:26 am to
quote:

They really screwed up when they bought a Minnesota based company.

Posted by rowbear1922
Houston, TX
Member since Oct 2008
15825 posts
Posted on 10/15/19 at 11:30 am to
The fact Tilman Fertitta has ~$1B in the company; I don't think they fail. I think they are either acquired by a larger fish or Tilman takes them back private.

ETA: Either way, I've put some money in them since the stock has fallen.
This post was edited on 10/15/19 at 1:13 pm
Posted by J Murdah
Member since Jun 2008
40227 posts
Posted on 10/15/19 at 11:41 am to
waitr will never be able to replace that feeling of rage you get when you drive all the way home and realize they didnt put cheese on your cheesburger
Posted by Upperdecker
St. George, LA
Member since Nov 2014
33892 posts
Posted on 10/15/19 at 12:04 pm to
Why did they go public in the first place?
Posted by BrohemAlem11
Ratchet City, LA
Member since Oct 2014
13914 posts
Posted on 10/15/19 at 1:25 pm to
they lost me a long time ago with God awful customer service. Twice I had over an hour added to my delivery time, once gave up and picked up the food myself. The only customer service option you really have is a chat that's about as quick as sending a business an e-mail. Not shocked at all that they are tanking
Posted by lionward2014
New Orleans
Member since Jul 2015
14540 posts
Posted on 10/15/19 at 1:34 pm to
They have the highest delivery fees of the delivery apps, and unless things have changed they don’t adjust based on distance or offer no fee promotions. Then on top of that they ask you to pre-tip your driver. It’s just not cost effective to use them when UberEats and Postmates offer cheaper, better alternatives.
Posted by barbapapa
Member since Mar 2018
3899 posts
Posted on 10/15/19 at 2:18 pm to
I don't get why they would piss off their talent (the restaurants) with the fees hike. Since all they do is produce a functioning app and don't produce anything outside of that, you would think keeping the talent happy would be a priority
Posted by Darla Hood
Near that place by that other place
Member since Aug 2012
14108 posts
Posted on 10/15/19 at 2:19 pm to
The real reason I hope they survive is that I use their website all the time to peruse menus with pictures of the food. It is very convenient!
Posted by Janky
Team Primo
Member since Jun 2011
35957 posts
Posted on 10/15/19 at 2:29 pm to
That is the only reason I use them as well. I do have a bunch of shares with $1.55 basis. Hoping for a buyout.
Posted by rowbear1922
Houston, TX
Member since Oct 2008
15825 posts
Posted on 10/15/19 at 2:33 pm to
quote:

That is the only reason I use them as well. I do have a bunch of shares with $1.55 basis. Hoping for a buyout.


Yea, as long as it stays this low, I'll continue to buy when I get a chance thinking it will buy or go private
Posted by KamaCausey_LSU
Member since Apr 2013
17836 posts
Posted on 10/15/19 at 2:34 pm to
quote:

I don't get why they would piss off their talent (the restaurants) with the fees hike. Since all they do is produce a functioning app and don't produce anything outside of that, you would think keeping the talent happy would be a priority

They have to pay the drivers which is where all of these delivery apps are losing money. The flat delivery fee doesn't cover enough to pay drivers. Waitr thought the best idea would be to pass that cost on to the restaurants.
Posted by KamaCausey_LSU
Member since Apr 2013
17836 posts
Posted on 10/15/19 at 2:44 pm to
quote:

The real reason I hope they survive is that I use their website all the time to peruse menus with pictures of the food. It is very convenient!

I get a notification for free delivery once or twice a week. Might start using it for lunch once in a while. At this point the restaurants have had plenty of time to cut ties if they decided to.
Posted by Ed Osteen
Member since Oct 2007
59343 posts
Posted on 10/15/19 at 4:04 pm to
a lot of places in Baton Rouge took themselves off the app so I've stopped using it
Posted by Jax Teller
Member since Aug 2018
4704 posts
Posted on 10/15/19 at 4:07 pm to
Legit worst customer service in the history of Earth
Posted by Monday
Prairieville
Member since Mar 2013
5251 posts
Posted on 10/16/19 at 11:01 am to
I don't use Waitr that much anymore unless the entire office is ordering. I checked a couple weeks ago because I was busy and didn't want to leave the office for lunch. A wrap would've cost me nearly $20 with a bag of chips and no drink. I just went pick it up and spent $9.
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