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Cosmo
Houston Astros Fan
glassman's guest house
Member since Oct 2003
97301 posts

Semiannual reminder that Costa has one of the best warranties of any product.
Sent in my pair for the 3rd time in 10 years. Rubber nose and earpieces were rotting from sweat/sunscreen.

Only charge to me was $5 to ship it to them. They have never actually charged my card for the warranty assessment fee or whatever it is.

Turnaround time always about 2 weeks.

You can call them trash baw glasses. Dont care. Company stands by its product.


theunknownknight
LSU Fan
Baton Rouge
Member since Sep 2005
45148 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
Costa Rica is for honey mooners and sinners


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111
LaBR4
LSU Fan
Baton Rouge
Member since Sep 2005
41110 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.


Cosmo
Houston Astros Fan
glassman's guest house
Member since Oct 2003
97301 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
Sunglasses can make fugly chicks look hot.

I highly doubt she is fugly though.


Chad504boy
New Orleans Saints Fan
Member since Feb 2005
138093 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
so what did costa do actually? replace some rubbers on the frame?


Cosmo
Houston Astros Fan
glassman's guest house
Member since Oct 2003
97301 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
I think they just replace the entire earpieces at the hinge.

Not sure how they do the rubber on the nosepiece


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30
Winston Cup
New Orleans Saints Fan
Texas St Bobcats Baseball Superfan
Member since May 2016
38586 posts
 Online 

re: Semiannual reminder that Costa has one of the best warranties of any product.
im not a 20 year old frat bro or a commercial fisherman. pass


Gaston
LSU Fan
Dirty Coast
Member since Aug 2008
30657 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
Yea, but then you have to wear plastic, ugly glasses.


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818
Joshjrn
LSU Fan
Baton Rouge
Member since Dec 2008
14563 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
quote:

You can call them trash baw glasses. Dont care. Company stands by its product.


I’ve owned multiple pairs of RayBans for between ten and fifteen years. I’ve never had to send any of them off for anything. So, yay that they are willing to fix your shitty glasses when they rot?


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1018
tigerbutt
LSU Fan
Deep South
Member since Jun 2006
19845 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
Sunglasses literally cost these companies less than $1.00 a pair to manufacture. They can afford to fix them every year for as long as you live.



Cosmo
Houston Astros Fan
glassman's guest house
Member since Oct 2003
97301 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
Well no other company does baw


Titus Pullo
USA Fan
MTDGA
Member since Feb 2011
27715 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
How do they handle cracked or shattered lenses? TIA


TigerRob20
LSU Fan
Baton Rouge
Member since Nov 2008
3639 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
quote:

How do they handle cracked or shattered lenses? TIA


They charge you $90 (580 glass in my experience)


LaBR4
LSU Fan
Baton Rouge
Member since Sep 2005
41110 posts

The Spleen
Alabama Fan
Member since Dec 2010
27113 posts
 Online 

re: Semiannual reminder that Costa has one of the best warranties of any product.
quote:

How do they handle cracked or shattered lenses?



I sent an old pair in to have the rubber on the temples replaced and they noticed the lenses were pretty rough and replaced them for me as well. I did have to pay the $30 or $40 warranty claim charge though. Or however much it was. This was 6 or 7 years ago.

I've gone back to cheap sunglasses(Suncloud) since losing that pair of Costas.


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00
Scooba
LSU Fan
Member since Jun 2013
18129 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
quote:

Only charge to me was $5 to ship it to them.
quote:

3rd time in 10 years.


When you're willing to pay $200 for a $4 pair of sun glasses, they can afford to fix it for you several times over. Especially when you are paying shipping.


It's like otter box or life proof cases. I'm on my fifth one .


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32
Bedhog
LSU Fan
Denham Springs
Member since Apr 2019
3741 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
Had 3 pairs of Costas. They were ok. I now sport Maui Jims. The lenses are about the same but the MJ frame is superior in every way. Have had them for 3 years now and no issues from sweat and sunscreen like the Costas.

I have the Wassups.

Image: https://www.rei.com/media/product/8849540002



LaBR4
LSU Fan
Baton Rouge
Member since Sep 2005
41110 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
quote:

I now sport Maui Jims


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42
lsu13lsu
Member since Jan 2008
7600 posts
 Online 

re: Semiannual reminder that Costa has one of the best warranties of any product.
Worth every penny for the customer service and warranty.


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31
TH03
Iowa State Fan
Dallas
Member since Dec 2008
162411 posts

re: Semiannual reminder that Costa has one of the best warranties of any product.
quote:

You can call them trash baw glasses


Well they are.


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