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Started By
Message
Ordering fast food through an “app”
Posted on 3/5/24 at 4:53 pm
Posted on 3/5/24 at 4:53 pm
Why is it so much cheaper? I’ve never understood encouraging people to order through an app. The FF place still has to employ someone to bring it out to you.
32
Posted on 3/5/24 at 4:57 pm to Lake08
quote:
Why is it so much cheaper?
They make it up. They now know what you like, then sell all of your personal info to everybody else, so you can have ads sifted through for your likes, then sent to you by the truckload.
Posted on 3/5/24 at 4:57 pm to Lake08
The Whataburger app is great. I don’t know if it’s cheaper for the restaurant but the experience is much better for the customer.
Posted on 3/5/24 at 4:58 pm to Lake08
quote:
Why is it so much cheaper? I’ve never understood encouraging people to order through an app. The FF place still has to employ someone to bring it out to you.
If you can't figure that one out, stay in the dark
Posted on 3/5/24 at 4:58 pm to Lake08
They're trying to entice more people to do it so they can eventually cut staff. Fast food isn't the only place doing it. A lot of the hospitals I visit for work have moved or are in the process of moving to check-in kiosks and mobile-ordering in the lunch rooms.
Posted on 3/5/24 at 4:58 pm to Lake08
Because they collect all your information and then sell your wife and children to sex traffickers.
Posted on 3/5/24 at 4:58 pm to Lake08
Fewer order frickups/remakes for one thing
Also those man-hours add up. If 100 orders via app per day saves an hour of someone yelling into a speaker, that's 1 fewer hour per day on the schedule. Think about it, if every customer used the app they wouldn't need to pay someone to sit there taking orders at all.
Also those man-hours add up. If 100 orders via app per day saves an hour of someone yelling into a speaker, that's 1 fewer hour per day on the schedule. Think about it, if every customer used the app they wouldn't need to pay someone to sit there taking orders at all.
Posted on 3/5/24 at 5:03 pm to Lake08
I am convinced it is a post-COVID inflation way to offer bifurcated prices. People who are price sensitive can use the app and pay much lower prices, people who aren't price sensitive or would rather bitch about the prices have the option to pay the much higher prices.
Posted on 3/5/24 at 5:07 pm to Obtuse1
I never noticed it being cheaper.
Posted on 3/5/24 at 5:11 pm to Bayou
I know they sell your info, but why do I care if someone knows I like cheeseburgers?
Posted on 3/5/24 at 5:12 pm to MightyYat
quote:
Fast food isn't the only place doing it. A lot of the hospitals I visit for work have moved or are in the process of moving to check-in kiosks and mobile-ordering in the lunch rooms.
And we have fricking Aramark at our hospital. Worst and most expensive cafeteria I have seen in a hospital.
Posted on 3/5/24 at 5:13 pm to MightyYat
quote:
They're trying to entice more people to do it so they can eventually cut staff.
Exactly this. It’s conditioning.
They are working toward:
1. You ordering on the app
2. A robot makes your food
3. Have geofencing tell them you are there
4. Then you pick up your food and leave.
Right now we are at 1 and they are just having people “check in” on the app when they arrive.
Posted on 3/5/24 at 5:16 pm to Lake08
Seems like most grocery stores want you ordering online or for pickup since at HEB and Target the fist 40 f’ing rows of spots are reserved for pickup orders.
It seems they’d prefer you roaming the aisles as you’re only buying what you want online and not picking up random items you see.
It seems they’d prefer you roaming the aisles as you’re only buying what you want online and not picking up random items you see.
Posted on 3/5/24 at 5:19 pm to BigBinBR
quote:
Exactly this. It’s conditioning.
They are working toward:
1. You ordering on the app
2. A robot makes your food
3. Have geofencing tell them you are there
4. Then you pick up your food and leave.
Right now we are at 1 and they are just having people “check in” on the app when they arrive.
"Conditioning" for what? A pleasant experience?
Posted on 3/5/24 at 5:19 pm to Lake08
quote:
I know they sell your info
I have worked in IT for several QSR brands and none of them sold info.
Posted on 3/5/24 at 5:19 pm to Brisketeer
The Popeyes app actually made me willing to go there again
Posted on 3/5/24 at 5:21 pm to Lake08
quote:
I know they sell your info
If they do, they have to disclose it. Read the fine print.
Posted on 3/5/24 at 5:22 pm to Korkstand
quote:
Conditioning" for what? A pleasant experience?
For increased corporate profits .. the answer is always “profits”.. if you have a pleasant experience, then that is just a byproduct .
Posted on 3/5/24 at 5:23 pm to Lake08
Like others have said, they can monetize your information. They don’t even have to necessarily sell it, they can use it as another path to place their own ads in front of you.
Not to mention that it’s a less costly/less error-prone way of filling orders, makes lines shorter and gets people in and out quickly.
Not to mention that it’s a less costly/less error-prone way of filling orders, makes lines shorter and gets people in and out quickly.
Posted on 3/5/24 at 5:23 pm to Korkstand
quote:
"Conditioning" for what? A pleasant experience?
Yeah, a system where I quickly tell the app what I want, a robot efficiently makes it without mistakes, and I can pick it up promptly without waiting in line or dealing with surly customer service people at the counter. That sounds horrible.
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