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Message
Negative experience with NEW Honda Civic
Posted on 8/9/22 at 9:13 am
Posted on 8/9/22 at 9:13 am
New Honda Civic, just 157 miles on it. Waited several months for delivery.
Oil leaking from the front area. Dealership says faulty front shock absorber, should have not been installed by factory. Dealership not providing loaner because car still 'drivable.' Part not available for possibly 2 weeks or more. Service manager suggests (somewhat seriously) suing Honda.
Welcome to clown world 2022!
Oil leaking from the front area. Dealership says faulty front shock absorber, should have not been installed by factory. Dealership not providing loaner because car still 'drivable.' Part not available for possibly 2 weeks or more. Service manager suggests (somewhat seriously) suing Honda.
Welcome to clown world 2022!
26
Posted on 8/9/22 at 9:15 am to conservativewifeymom
Dealerships have the upper hand now due to lack of inventory. They know people have a hard time finding new cars and they are taking full advantage of it.
Posted on 8/9/22 at 9:16 am to conservativewifeymom
Thanks. Please keep us posted.
Posted on 8/9/22 at 9:16 am to conservativewifeymom
A bad Honda is still better than a good Ford.
Posted on 8/9/22 at 9:16 am to conservativewifeymom
quote:every one of them are scumbags
Service manager
have you tried calling the main Honda? They (apparently) don't like it when dealerships frick with people
Posted on 8/9/22 at 9:17 am to conservativewifeymom
Hate to hear that. My first two cars were Civics and i loved them (last one being a 2000). Never had any issues with them. My dad bought an Accord about 10 years ago and had problems from day one as well. Unfortunately sounds like i wont be buying a Honda again.
Posted on 8/9/22 at 9:17 am to conservativewifeymom
Tell the service manager you are going to sue Honda and the dealership for selling you a lemon and see if they jump on that.
Posted on 8/9/22 at 9:17 am to JohnnyKilroy
Car parked in garage at home with plenty of towels underneath to absorb leakage. And we wait.....and pay insurance on a NEW car that's not being used. 
Posted on 8/9/22 at 9:19 am to conservativewifeymom
quote:
Service manager suggests (somewhat seriously) suing Honda.
Surprised he didn't recommend replacing your cabin air filter too.
Posted on 8/9/22 at 9:20 am to conservativewifeymom
I start documenting for a lemon... those suits are hard to win if you're not diligent
Posted on 8/9/22 at 9:23 am to conservativewifeymom
Bad shock. Not a big deal. Drive it and have them replace it when the replacement part comes in.
Posted on 8/9/22 at 9:23 am to conservativewifeymom
quote:
t.....and pay insurance on a NEW car that's not being used.
if a hurricane hits tomorrow, you want coverage correct?
Posted on 8/9/22 at 9:24 am to conservativewifeymom
Typically normal dealerships don’t do loaners anymore. I had to pry one out of Nissan for a similar reason of bad front suspension on a brand new car.
High end dealers will give loaners, Mercedes, Audi, BMW, and Lexus. They keep a fleet of them and then eventually sell them as certified ore owned
High end dealers will give loaners, Mercedes, Audi, BMW, and Lexus. They keep a fleet of them and then eventually sell them as certified ore owned
Posted on 8/9/22 at 9:26 am to conservativewifeymom
Yeah Karen, it’s just a blown shock, not a big deal. You can absolutely drive it until the replacement comes in.
Posted on 8/9/22 at 9:26 am to conservativewifeymom
Go to a different Honda dealer. You don't have to have warranty work done at the place of purchase.
Posted on 8/9/22 at 9:28 am to conservativewifeymom
quote:
Part not available for possibly 2 weeks or more.
Posted on 8/9/22 at 9:31 am to conservativewifeymom
Drive it across uptown NOLA a couple times, the open ditches they call potholes will change that from a leaking shock to a burst shock.
Posted on 8/9/22 at 9:31 am to conservativewifeymom
It's a blown shock, I drove 100,000 miles with both blown in my 1990 Corolla. It'll be fine.
Posted on 8/9/22 at 9:33 am to Buck Dancer
quote:
Tell the service manager you are going to sue Honda and the dealership for selling you a lemon and see if they jump on that.
One bad part that they offered to replace doesn’t even begin to qualify for “a lemon”.
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