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re: Nationwide IT outage for American, Delta united and Southwest Airlines

Posted on 7/19/24 at 11:13 am to
Posted by GrammarKnotsi
Member since Feb 2013
10152 posts
Posted on 7/19/24 at 11:13 am to
quote:

I haven’t been able to work today. Both my Lenovo and dell laptops are locked out along with most of the rest of my company and were mostly remote. Only good thing is that it aligned with cfb25 being released today so even though I have a shite ton of work to do I’m able to just play that all day until IT reaches out to me



its a very easy fix if your company does not use bitlocker

Click ADVANCED
Click Troubleshoot
Click Advanced
Click command prompt

Type “c:” and press enter
Type cd windows and press enter
Type cd system32 and press enter
Type “cd drivers” and hit enter
Type “cd crowdstrike” and press enter
You should now be in c:\windows\system32\drivers\crowdstrike
Type “dir c-00000291” press tab key, this will autocompete the file name, press enter
press up arrow and change dir to del press enter
Type “dir c-00000291” press tab key, this will autocompete the file name, press enter. If there are multiples, delete them all. If there no more, continue
If it says file not found – you can reboot
Close that window (command prompt)
Click continue to windows
Posted by BK Lounge
Member since Nov 2021
5338 posts
Posted on 7/19/24 at 11:15 am to
quote:

It’s the best endpoint protection in the business by almost every metric and one of the best cybersecurity companies. They’ll take a haircut today but it will blow over.




Sounds exactly like something someone who is a Crowdstrike reseller would say .
Posted by BK Lounge
Member since Nov 2021
5338 posts
Posted on 7/19/24 at 11:15 am to
quote:

Depends on how badly you want to get where you're going. Really wanna be there? quote: D: Get a rental car and start driving



How does this work exactly when you are flying to Europe, or really anywhere but North America ? Asking for a friend .
Posted by Who_Dat_Tiger
Member since Nov 2015
25608 posts
Posted on 7/19/24 at 11:20 am to
quote:

its a very easy fix if your company does not use bitlocker
unfortunately mine does… when I tried to fix myself through recovery I get a pop up to enter a bitlocker key which I don’t have. Our IT has just had an automated message all day so far every time I’ve tried to reach out
Posted by 3nOut
I don't really care, Margaret
Member since Jan 2013
32403 posts
Posted on 7/19/24 at 11:21 am to
quote:

Sounds exactly like something someone who is a Crowdstrike reseller would say .




well i did just finish indoctrination camp/sales training this week.

We've been a CS, Bitdefender, Sophos, Kaspersky, S1, and Cortex XDR reseller at some points.

I'd still recommend CS after today. My boss is losing his shite.

Like i said, Fortinet has security vulnerabilities on the reg. My boss sold hundreds of them to a large chain and they all bricked after support recommended downgrading software, but they are still a top 5 firewall company. They recovered.
Posted by 3nOut
I don't really care, Margaret
Member since Jan 2013
32403 posts
Posted on 7/19/24 at 11:25 am to
quote:

Been using and deploying their firewalls since FGT-60 came out. Which is almost 20 years. I’m a big believer, but the “recent” spate of CVEs is annoying.




we were a Fortinet reseller when i joined 12 years ago, but due to the above post, my boss jumped ship right when i came on. i did 2 or 3 installs before we switched to PAN. i still get in it every now and then.

most of my migrations are people still on ASAs running ASDM. I just did my first Cisco FMC, that was a weird one for me.


most of our business is actually content filtering with schools.
Posted by tickfawtiger
Killian LA
Member since Sep 2005
11526 posts
Posted on 7/19/24 at 11:30 am to
All the while Gates and all his cronies ride off into the sunset with millions to billions of computer based profits ! How about putting some of those 'gains' into PROTECTING the consumer masses which were FORCED into accepting all this unmanageable horses^&% !
Posted by Bluefin
The Banana Stand
Member since Apr 2011
13491 posts
Posted on 7/19/24 at 11:31 am to
quote:

Click ADVANCED
Click Troubleshoot
Click Advanced
Click command prompt

Type “c:” and press enter
Type cd windows and press enter
Type cd system32 and press enter
Type “cd drivers” and hit enter
Type “cd crowdstrike” and press enter
You should now be in c:\windows\system32\drivers\crowdstrike
Type “dir c-00000291” press tab key, this will autocompete the file name, press enter
press up arrow and change dir to del press enter
Type “dir c-00000291” press tab key, this will autocompete the file name, press enter. If there are multiples, delete them all. If there no more, continue
If it says file not found – you can reboot
Close that window (command prompt)
Click continue to windows

I just tried this and there are now a bunch of 3D dicks flying across my screen and a strange voice laughing at me saying they have my bank info.
Posted by drizztiger
Deal With it!
Member since Mar 2007
47981 posts
Posted on 7/19/24 at 11:34 am to
quote:

we were a Fortinet reseller when i joined 12 years ago, but due to the above post, my boss jumped ship right when i came on. i did 2 or 3 installs before we switched to PAN
I’ve used Fortigates in the past with no issues. I was particularly interested in the FortiNAC to assist with IT/OT convergence, but that place never got there.

My current place uses PAN.

When I first got into IT/OT (I was in IT for a long time prior), we were air gapped and ran double FWs at level 3.5/4 with ASA inside and Checkpoint outside.

Of all of those, ASAs were the most difficult to deal with.
Posted by Bard
Definitely NOT an admin
Member since Oct 2008
59300 posts
Posted on 7/19/24 at 11:36 am to
We've had to do this on a few dozen computers here in the building today. We're now having to walk remote users through logging in as local admins (we can push pw recycles once they are back on the domain) and deleting the 291 file (one user had 2).

I leave for vacation at 3:30pm, it can't get here soon enough.
Posted by sqerty
AP
Member since May 2022
8479 posts
Posted on 7/19/24 at 11:38 am to
F8, boot into command prompt then type

del C:\*.*

Gets rid of the blue screen
Posted by lsugerberbaby
baton rouge
Member since Mar 2008
3067 posts
Posted on 7/19/24 at 11:41 am to
quote:

I just tried this and there are now a bunch of 3D dicks flying across my screen


Click your mouse to turn off your screen saver.
Posted by reggierayreb
Member since Nov 2012
19704 posts
Posted on 7/19/24 at 11:46 am to
I
Posted by 3nOut
I don't really care, Margaret
Member since Jan 2013
32403 posts
Posted on 7/19/24 at 12:02 pm to
quote:

We've had to do this on a few dozen computers here in the building today. We're now having to walk remote users through logging in as local admins (we can push pw recycles once they are back on the domain) and deleting the 291 file (one user had 2).




just finished up my servers and VMs. had to drive 2 hours for 5 minutes of work.

i did just have a phone call from one of the top channel engineers for Crowdstrike (does a ton of their trainings and presentations on conferences) call to check on me. that wasn't something i had on the bingo card for today.
Posted by Xignals
Pits of Hell
Member since Nov 2013
1666 posts
Posted on 7/19/24 at 12:26 pm to
Probably still using XP with extended Microsoft support.
Posted by North Dallas Tiger
United States of America
Member since Mar 2024
13008 posts
Posted on 7/19/24 at 12:36 pm to
absolutely wild beyond comprehension what happened today

Posted by 9Fiddy
19th Hole
Member since Jan 2007
66985 posts
Posted on 7/19/24 at 12:48 pm to
My flights out of Columbus were cancelled. Lucky to find a car. Gonna make the 14 hour drive home.
Posted by sqerty
AP
Member since May 2022
8479 posts
Posted on 7/19/24 at 12:49 pm to
My Windows ME workstation was unaffected, defrag still works great too
Posted by redstick13
Lower Saxony
Member since Feb 2007
40884 posts
Posted on 7/19/24 at 12:51 pm to
I picked a good day to stay at home and play video games. Kept all my operations running through teams between game breaks.
Posted by jer0009
Baton Rouge
Member since Sep 2008
403 posts
Posted on 7/19/24 at 1:07 pm to
If you do 29* it will delete them all with the 29 scope
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