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re: Millennials and Zoomers, explain to me the benefits of ordering food on-line
Posted on 6/21/22 at 7:40 am to fallguy_1978
Posted on 6/21/22 at 7:40 am to fallguy_1978
quote:
She orders Jimmy Johns to be delivered turning an $8 sandwich into $16 so she doesn't have to drive a half mile down the road and get it
I do this for pizza occasionally... it's $4 or so delivery fee plus I tip more, but I enjoy the convenience of not leaving my house once I am home for the night.
1
Posted on 6/21/22 at 7:41 am to Jimbeaux
quote:
Instead of by phone… and by phone I mean telephone… where you actually speak to a human at the restaurant.
There must be some benefit to ordering on-line, I just don’t see it.
This morning, I saw that Door Dash had delivered a bag of food and a juice to the abandoned house next to my work place. It’s been sitting there for three days.
I’ve seen this happen many times and it really boggles my mind. The thought that I would order food, give inadequate directions, pay good money, and expect it to be dropped off on the ground by a stranger who has already been tipped in advance who doesn’t know my location except for my generic address, and then hope that it’s not tampered with as it sits there for God knows how long on a busy street, and then I would feel safe to eat it is just unthinkable to me.
im like the oldest millennial since im about to turn 40, i prefer ordering online than having to call. I hate having to be put on hold, i hate having to remember every item for the 5 other people in my family and i feel its less likely to be wrong if i order online where they can see the order instead of them writing it down or putting it in the system as we talk.
Posted on 6/21/22 at 7:41 am to Jimbeaux
quote:
I’m a Gen X, so there’s that. frick the Boomers.
I'm Gen X too, but I don't act like a boomer. Why are you doing so?
quote:
In my experience, ordering by phone, while having its drawbacks, is simply better and more accurate all round.
No way.
Posted on 6/21/22 at 7:42 am to Jimbeaux
i prefer not to speak with restaurant employees because generally, they're pretty stupid
it's much easier to get the order correct when it's in text and there is no way for it to be lost in translation
it's much easier to get the order correct when it's in text and there is no way for it to be lost in translation
Posted on 6/21/22 at 7:43 am to Smeg
quote:
I don't see the connection between ordering online vs. telephone and the order being delivered to the wrong address.
You are only thinking about single residence houses.
A lot of delivery locations need a set of instructions and not just an address.
And for those who think the employee at the restaurant is likely to be a dumb arse, do you think Door Dash drivers who can’t get a real job are any smarter or less drug addled?
Posted on 6/21/22 at 7:43 am to Jimbeaux
Gen X here and would much rather order food online instead of calling. But I don’t do Door Dash or the like. Those sites are a complete ripoff.
Posted on 6/21/22 at 7:44 am to Jimbeaux
quote:
What I hear you folks saying is that you are severely limited in your ability to effectively communicate vocally, person to person, over the telephone.
Tell me you haven't actually dealt with fast food employees anytime in the past...oh...30 years without telling you haven't dealt with fast food employees.
Posted on 6/21/22 at 7:46 am to Pettifogger
quote:
Listen, whatever you do Jimbeaux, don't sign up for those "pay online" gimmicks. They try and tell you paying your bills with a computer over the World Wide Web is convenient, but it's a scam.
Right, make sure to send in a physical check with your name, address, signature, account number, and routing number.
Posted on 6/21/22 at 7:47 am to Jimbeaux
quote:you don't get it dude
And for those who think the employee at the restaurant is likely to be a dumb arse, do you think Door Dash drivers who can’t get a real job are any smarter or less drug addled?
Posted on 6/21/22 at 7:48 am to Jimbeaux
Sometimes you have dry mouth so bad after smoking some King Dragonsbreaf Kush that you can't speak very well for an hour.
Posted on 6/21/22 at 7:49 am to The Spleen
quote:
Gen X here and would much rather order food online instead of calling. But I don’t do Door Dash or the like. Those sites are a complete ripoff.
Yep. I specifically avoid restaurants that don’t have an on line order system but I always go pick up my food.
Usually it’s on my way home from the office, so it’s not really an inconvenience.
Some places are so quick that I’ll just order when I get there. Hate my food sitting there getting cold.
Posted on 6/21/22 at 7:51 am to Jimbeaux
quote:
give inadequate directions
Excuse me what the frick?
Also, I don't order takeout/deliver that much, but I've had a much better success rate when ordering using text (online, via app, etc.) than over the phone. The rate of screwing up my order is much higher over the phone. When there is a record in text, not only is the initial order always correct, but it gives an easy reminder to the preparers of the food.
Even before Waitr, I'd order pizza, wings, etc. for pickup via online portals. So much better than calling.
This post was edited on 6/21/22 at 7:52 am
Posted on 6/21/22 at 7:51 am to Centinel
quote:
Tell me you haven't actually dealt with fast food employees anytime in the past...oh...30 years without telling you haven't dealt with fast food employees.
Who’s talking about food ordering and delivery from a fast food place? Gross.
Posted on 6/21/22 at 7:52 am to Jimbeaux
quote:
where you actually speak to a human at the restaurant
No thx
Posted on 6/21/22 at 7:52 am to Salmon
quote:
I don't have to repeat myself 10x to a barely literate person on the phone? Seems obvious enough.
That barely literate person is the same one that puts your order in the POS from the delivery service tablet. Doesn’t seem obvious at all. Actually carry’s more risk to having your order fricked up. More steps, more opportunities for errors.
Posted on 6/21/22 at 7:53 am to Jimbeaux
quote:You can just call/text the driver some instructions on delivery apps.
A lot of delivery locations need a set of instructions and not just an address.
Posted on 6/21/22 at 7:53 am to Philzilla2k
quote:
That barely literate person is the same one that puts your order in the POS from the delivery service tablet. Doesn’t seem obvious at all. Actually carry’s more risk to having your order fricked up. More steps, more opportunities for errors.
I've lived in both worlds.
Online orders are far more accurate.
Posted on 6/21/22 at 7:53 am to OweO
quote:
I like to talk to someone when I am ordering food.
but why?
Posted on 6/21/22 at 7:54 am to Jimbeaux
quote:
I’m a Gen X, so there’s that. frick the Boomers.
I'm going tp upvote you just for that statement.
Posted on 6/21/22 at 7:56 am to Jimbeaux
quote:
I’d like to see a study done to compare the accuracy and effectiveness of on-line ordering versus telephone ordering, especially if you include examples of non-standard orders.
You know the answer.
Words you say to a person get recorded by another person. Someone else has to read that and get it right.
Now cut out one person who listens and records the information they think they heard.
The process flow that is more accurate is clearly the one with one less person who has to hear correctly and record it accurately.
Not believing the above paragraph means you must believe that someone on the phone is more likely to get it right than you (who actually knows what you want).
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