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re: Made the mistake of ordering something from Best Buy.

Posted on 8/7/20 at 10:25 am to
Posted by junkfunky
Member since Jan 2011
36703 posts
Posted on 8/7/20 at 10:25 am to
Start a return and reorder. I assume you have enough available balance to afford a 2nd 28" TV. What are they, $100?
Posted by sonoma8
Member since Oct 2006
8238 posts
Posted on 8/7/20 at 10:25 am to
quote:

my daughter


quote:

fit where she wanted to put it


This post was edited on 8/7/20 at 10:27 am
Posted by ForeverLSU02
Albany
Member since Jun 2007
52591 posts
Posted on 8/7/20 at 10:34 am to
I've been ordering alot of things lately from Best Buy and typically the shipping times have been quicker than Amazon's
Posted by Lithium
Member since Dec 2004
64394 posts
Posted on 8/7/20 at 10:44 am to
Sorry you can't order on the internet.

there is a section is the shipping address different from the billing address
Posted by DVinBR
Member since Jan 2013
15932 posts
Posted on 8/7/20 at 10:46 am to
quote:

my daughter as she is living in her sorority house


quote:

And, no, there will be no pic of daughter forthcoming


and so fourth the downvote
Posted by KamaCausey_LSU
Member since Apr 2013
17876 posts
Posted on 8/7/20 at 10:46 am to
quote:

Surprised they haven't gone out of business.



It probably won't be long now. Another victim of Amazon and such.
Posted by tigerfan182
Franklin, Tn
Member since Sep 2009
2779 posts
Posted on 8/7/20 at 10:54 am to
Can you not just cancel the order and start over?
Posted by X123F45
Dictated not Read
Member since Apr 2015
30054 posts
Posted on 8/7/20 at 10:57 am to
quote:

And, no, there will be no pic of daughter forthcoming.



It's cool. She's on onlyfans
Posted by 504Voodoo
New Orleans
Member since Aug 2012
13856 posts
Posted on 8/7/20 at 10:58 am to
I ordered a 28' TV from Best Buy and the online status said it would be ready in one hour for curbside pickup. 6 hours later, its status remained the same. So after calling the store, I was put on hold for about 20mins after they searched for the item. Ultimately they never found it and the store manager gave me a 32' that was a better brand for the same price.
Posted by Wayne Campbell
Aurora, IL
Member since Oct 2011
7468 posts
Posted on 8/7/20 at 11:01 am to
quote:

quote:
that size fit where she wanted to put it.

She's gonna be saying this a lot more.


As a new father this comment both amuses and scares the ever living shite out of me.
Posted by MardiGrasCajun
Dirty Coast, MS
Member since Sep 2005
6043 posts
Posted on 8/7/20 at 11:04 am to
quote:

Are they using a 1992 system?


You made the mistake but it's Best Buy's fault. Too funny and typical.

Your God Bezo didn't have it in stock? Guess Best Buy won that battle.
Posted by St Augustine
The Pauper of the Surf
Member since Mar 2006
72514 posts
Posted on 8/7/20 at 11:56 am to
quote:

Daughter


quote:

Sorority house


quote:

that size fit where she wanted to put it


This post was edited on 8/7/20 at 11:57 am
Posted by tokenBoiler
Lafayette, Indiana
Member since Aug 2012
5094 posts
Posted on 8/7/20 at 12:01 pm to
quote:

As a new father this comment both amuses and scares the ever living shite out of me.


Congrats. And you have 14 or 15 years to work on your gun collection, and practicing your cold stare.
Posted by sportsaddit68
Hammond
Member since Sep 2008
6613 posts
Posted on 8/7/20 at 12:06 pm to
quote:

I am far from perfect


So instead of getting mad at Best Buy. Acknowledge it is your fault and your fault alone. No one is required to fix your mistakes. When it comes to your place, ship it to her. Pay the difference and chalk it up as a learning experience.
Posted by bee Rye
New orleans
Member since Jan 2006
34629 posts
Posted on 8/7/20 at 12:39 pm to
quote:

Not sure I remember a company that has gone in such an opposite direction with respect to customer experience and service as Best Buy has over the last 20 years.


DirectTV laughs at this statement
Posted by keakar
Member since Jan 2017
30152 posts
Posted on 8/7/20 at 12:48 pm to
quote:

Five calls later the people at Best Buy cannot cancel or modify the order even though it was not even scheduled to ship yet.


because if you read the fine print on the order receipt you will see you purchased it from a 3rd party entity and not from best buy. most of the big box stores do this now, you have to make sure you read on the purchase agreement in the fine print who it is you are actually buying it from.

and more good news is if its damage or doesnt work right you get no help from best buy and you are on your own to get satisfaction from the seller who could be anywhere, even not in this country

now all that said, in most cases if you use the tracking number info to check on its progress most have a feature to reroute it to a different address so maybe that will work for you
This post was edited on 8/7/20 at 12:52 pm
Posted by madmaxvol
Infinity + 1 Posts
Member since Oct 2011
22489 posts
Posted on 8/7/20 at 1:14 pm to
quote:

Not sure I remember a company that has gone in such an opposite direction with respect to customer experience and service as Best Buy has over the last 20 years.




I went inside Best Buy last week to look at laptops for my sons who are entering High School. They had a line when you went in that led to a girl with a tablet. She asked what department you were going to shop in, and was supposed to take your information for the sales people, so they would be notified to talk to you once they were free with existing customers.

I wandered around the computer section for about 15 minutes and there were some sales people who would finish with someone, then move on to someone else. I finally went back to the tablet girl and asked her how many people were in front of me. She looked me up by the identificaiton info she put down for me "tall guy in blue shirt". Are you freaking kidding me? She didn't take down my name to call out, or a cell number they could text to...she wrote down "tall guy in blue shirt".

ETA...I wound up buying to Thinkpads direct from Lenovo.
This post was edited on 8/7/20 at 1:15 pm
Posted by deltaland
Member since Mar 2011
103971 posts
Posted on 8/7/20 at 1:40 pm to
I’ll pick the tv up from your house and deliver it to her. I’ll just need a little something from her in return
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