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Made the mistake of ordering something from Best Buy.

Posted on 8/7/20 at 10:02 am
Posted by Anaximander
3524 Third St New Orleans, LA
Member since Jun 2018
3412 posts
Posted on 8/7/20 at 10:02 am
I needed a 28" TV for my daughter as she is living in her sorority house and that size fit where she wanted to put it. The only place that had that size not on backorder was Best Buy. It defaulted the shipping address to my billing address after I ordered and the system would not allow me to cancel or modify as the buttons for those options do not work. Five calls later the people at Best Buy cannot cancel or modify the order even though it was not even scheduled to ship yet. Are they using a 1992 system? There is a reason Amazon is eating them alive and Bezos is worth more than God.

And, no, there will be no pic of daughter forthcoming.
This post was edited on 8/7/20 at 10:03 am
Posted by JetsetNuggs
Member since Jun 2014
13879 posts
Posted on 8/7/20 at 10:03 am to
quote:

my daughter


quote:

her sorority house


Posted by NotoriousFSU
Atlanta, GA
Member since Oct 2008
10177 posts
Posted on 8/7/20 at 10:03 am to
quote:

my daughter as she is living in her sorority house


Pics?

quote:

And, no, there will be no pic of daughter forthcoming.


How about her sorority sisters then?
This post was edited on 8/7/20 at 10:14 am
Posted by Tridentds
Sugar Land
Member since Aug 2011
20340 posts
Posted on 8/7/20 at 10:04 am to
Not sure I remember a company that has gone in such an opposite direction with respect to customer experience and service as Best Buy has over the last 20 years.

Surprised they haven't gone out of business.
Posted by dewster
Chicago
Member since Aug 2006
25311 posts
Posted on 8/7/20 at 10:05 am to
I've had great experience with Best Buy. Their prices even aren't too bad lately, and my company gets a discount on top of that.

I usually get things shipped to my local store and pick it up there.
Posted by redstick13
Lower Saxony
Member since Feb 2007
38449 posts
Posted on 8/7/20 at 10:05 am to
So you didn't check the shipping address before hitting submit. This happens with Amazon too.
Posted by ksayetiger
Centenary Gents
Member since Jul 2007
68265 posts
Posted on 8/7/20 at 10:05 am to
quote:

there will be no pic of daughter forthcoming.


youporn disagrees
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
59587 posts
Posted on 8/7/20 at 10:05 am to
quote:


And, no, there will be no pic of daughter forthcoming.



Next time just start with that part
Posted by Displaced
Member since Dec 2011
32701 posts
Posted on 8/7/20 at 10:05 am to
quote:

daughter as she is living in her sorority house


quote:

that size fit where she wanted to put it.

She's gonna be saying this a lot more.
Posted by thadcastle
Member since Dec 2019
2610 posts
Posted on 8/7/20 at 10:06 am to
Does your daughter need someone to install the TV?
Posted by The Spleen
Member since Dec 2010
38865 posts
Posted on 8/7/20 at 10:07 am to
quote:

I've had great experience with Best Buy. Their prices even aren't too bad lately,



I've had great experiences with them as well, and they'll price match. Their policy says they don't match sales prices, but I've had them do it for me before.

Posted by kengel2
Team Gun
Member since Mar 2004
30682 posts
Posted on 8/7/20 at 10:09 am to
quote:

There is a reason Amazon is eating them alive and Bezos is worth more than God.


Amazon is eating everyone, but bestbuys stock has gone from $30 to over $100 in 5 years so they must be doing something right.
Posted by NYNolaguy1
Member since May 2011
20869 posts
Posted on 8/7/20 at 10:09 am to
quote:

And, no, there will be no pic of daughter forthcoming.




Posted by Porkchop Express
Penderbrook
Member since Aug 2014
3960 posts
Posted on 8/7/20 at 10:11 am to
Best Buy curbside delivery.

Posted by Adam4848
LA
Member since Apr 2006
18937 posts
Posted on 8/7/20 at 10:13 am to
quote:

And, no, there will be no pic of daughter forthcoming.


Posted by Jor Jor The Dinosaur
Chicago, IL
Member since Nov 2014
6567 posts
Posted on 8/7/20 at 10:13 am to
quote:

28" TV

They still make these?
Posted by Anaximander
3524 Third St New Orleans, LA
Member since Jun 2018
3412 posts
Posted on 8/7/20 at 10:16 am to
quote:

So you didn't check the shipping address before hitting submit. This happens with Amazon too.



With Amazon at least you can immediately correct or cancel. The BestBuy option to do so is onscreen but non-functioning. And it did not default back until after I confirmed the order. I check because we send stuff to kids in school on opposite sides of the country and I am far from perfect.
Posted by Tigerlaff
FIGHTING out of the Carencro Sonic
Member since Jan 2010
20855 posts
Posted on 8/7/20 at 10:17 am to
So basically, you're an idiot who didn't check the shipping address. Got it. Thanks for starting this thread about it.
Posted by Fenster
Member since Mar 2008
840 posts
Posted on 8/7/20 at 10:18 am to
quote:

Does your daughter need someone to install the TV?


Prepare to be drillin' a hole.
Posted by Anaximander
3524 Third St New Orleans, LA
Member since Jun 2018
3412 posts
Posted on 8/7/20 at 10:18 am to
quote:

quote:
28" TV

They still make these?




Not many. They are usually expensive because they are mostly for RV usage with DC power or in hospitals. She thought a 24 was too small and 28 fit perfectly on her bookshelf.
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