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I canceled Cox today, and it illustrated why Cox sucks.

Posted on 2/5/25 at 2:22 pm
Posted by Slippy
Across the rivah
Member since Aug 2005
7086 posts
Posted on 2/5/25 at 2:22 pm
Had AT&T internet installed yesterday, followed by DirecTV Streaming. It's great.

Tried messaging with Cox to cancel my account. Was clearly chatting with someone in India based on the bad English. They would not get to the point and only wanted to ask me a series of stupid questions (presumably to try and keep me). After a wasted half hour, I terminated the chat.

Called on the phone later and got a lady (also from India) who, while pleasant, was clearly going through a checklist of questions and sales pitches. "I already have my new service installed. No more questions please. I just want to cancel my service." After 52 minutes, I am finally free. What a shithole company with shithole service.
Posted by JOJO Hammer
Member since Nov 2010
12192 posts
Posted on 2/5/25 at 2:23 pm to
You will soon find out that ATT and Direct TV are just as bad.
Posted by LongDucDong911
Member since Jan 2024
336 posts
Posted on 2/5/25 at 2:24 pm to
Who still has Cox? Welcome to the 21st century Boomer.
Posted by TigerintheNO
New Orleans
Member since Jan 2004
42733 posts
Posted on 2/5/25 at 2:25 pm to
I was so happy yesterday when I got on my street and saw all marking for them to lay fiber optics, can't wait until I have another option for internet.
Posted by Dog Tree
Member since Sep 2019
468 posts
Posted on 2/5/25 at 2:26 pm to
AT&T is worst than Cox!
Posted by BabyTac
Austin, TX
Member since Jun 2008
14254 posts
Posted on 2/5/25 at 2:26 pm to
Just wait until DirecTV suddenly has a contract dispute with Fox 30 minutes before the Super Bowl starts and you have a house full of people and a black screen.
Posted by terd ferguson
Darren Wilson Fan Club President
Member since Aug 2007
111760 posts
Posted on 2/5/25 at 2:26 pm to
quote:

Had AT&T internet installed yesterday, followed by DirecTV Streaming


You just went from 1 steaming pile of shite to 2 even bigger steaming piles of shite
Posted by Weekend Warrior79
Member since Aug 2014
18992 posts
Posted on 2/5/25 at 2:29 pm to
Some areas you are still forced to use Cox if you want at least decent internet. AT&T will offer me 50Mbps for $60/mth

Crazy thing is my neighbors behind me all have fiber, 5 blocks over in front of me has fiber; they just happened to skip over my little section of the neighborhood.
Posted by Large Farva
New Orleans
Member since Jan 2013
8584 posts
Posted on 2/5/25 at 2:31 pm to
frick cox.

I switched two ATT Fiber two years ago and could not be happier. I despise Cox.
Posted by BilJ
Member since Sep 2003
160391 posts
Posted on 2/5/25 at 2:32 pm to
ATT customer service may suck but the internet itself is better and more reliable than cox

Posted by KamaCausey_LSU
Member since Apr 2013
15984 posts
Posted on 2/5/25 at 2:33 pm to
One of my coworkers went with AT&T 5g home network with no issues yet. Plug and play installation.
Posted by Cosmo
glassman's guest house
Member since Oct 2003
125410 posts
Posted on 2/5/25 at 2:35 pm to
quote:

Weekend Warrior79


Starlink baw
Posted by Geauxld Finger
Baton Rouge
Member since Jan 2005
32244 posts
Posted on 2/5/25 at 2:35 pm to
Eh, I’ve had zero issues with AT&T fiber.

I used YouTube tv for streaming so no issues there other than price hikes
Posted by Booyow
Member since Mar 2010
4128 posts
Posted on 2/5/25 at 2:37 pm to
I gathered all of the cable boxes and router and went to the Cox office to cancel my service when I decided to cit the cord. Literally took about 5 minutes. No questions asked
Posted by LSU1SLU
Member since Mar 2013
7667 posts
Posted on 2/5/25 at 2:37 pm to
I agree but yall gonna realize how bad these other customers suck.
Posted by cfish140
BR
Member since Aug 2007
8029 posts
Posted on 2/5/25 at 2:37 pm to
Cable companies are like airlines. Everybody complains about all of them, it just depends on your personal experience as to which you prefer. I’ve had cox my entire life and never had any issues. I’m not saying they’re the best, I’ve just never run into any problems. I also only pay for wifi so I don’t deal with them a whole lot.
Posted by bad93ex
Walnut Cove
Member since Sep 2018
30656 posts
Posted on 2/5/25 at 2:38 pm to
Left Comcast a few years ago and went through the same rigamarole, I already had service through a local ISP with no data caps and symmetric gigabit speeds.
Posted by dgnx6
Member since Feb 2006
78759 posts
Posted on 2/5/25 at 2:39 pm to
quote:

You will soon find out that ATT and Direct TV are just as bad.


ive had both, cox was always worse.


Posted by chryso
Baton Rouge
Member since Jul 2008
13054 posts
Posted on 2/5/25 at 2:40 pm to
quote:

Just wait until DirecTV suddenly has a contract dispute with Fox 30 minutes before the Super Bowl starts and you have a house full of people and a black screen.


Set your antenna up now.
Posted by BMoney
Baton Rouge
Member since Jan 2005
16646 posts
Posted on 2/5/25 at 2:41 pm to
quote:

Just wait until DirecTV suddenly has a contract dispute with Fox 30 minutes before the Super Bowl starts and you have a house full of people and a black screen.


Or he can just sign up for a free trial of YouTubeTV in a matter of minutes to watch the game that way.
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