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re: First world problem of the day-After hours business text messaging

Posted on 3/6/19 at 8:32 am to
Posted by baldona
Florida
Member since Feb 2016
24439 posts
Posted on 3/6/19 at 8:32 am to
quote:

Just ignore it til business hours if it bothers you so much


My business email is fine to ignore. I'm talking on my business/ personal phone. I don't like things that are "unread" or unattended to. It drives me nuts. Plus, if you have 3 text messages its harder to decipher if its 3 new texts from your mom or 2 from your mom and one from your dumbass vendor.
Posted by DownshiftAndFloorIt
Here
Member since Jan 2011
72706 posts
Posted on 3/6/19 at 8:32 am to
Texting is a tremendously efficient way to handle minor business and the young people see it and use it. You old frickers need to catch up.

quote:

FWIW I own my own business


You're holding your employees back by discouraging a very effective method of communication
Posted by Ice Cold
Over Macho Grande
Member since Jun 2004
18953 posts
Posted on 3/6/19 at 8:32 am to
quote:

The worst part about texts, is it forces immediate action.
Only if you let it. Set boundaries and enforce them. It's liberating.
quote:

Because if you don't do something about it, you'll likely forget about it.
With emails to self, notes, reminders, etc., there's no excuse to forget about it.

This is all much easier than you make it out to be.
Posted by DownshiftAndFloorIt
Here
Member since Jan 2011
72706 posts
Posted on 3/6/19 at 8:34 am to
quote:

dumbass vendor




I agree, your vendor should not conduct business via text unless you set the precedence that it is acceptable.
Posted by stout
Porte du Lafitte
Member since Sep 2006
184470 posts
Posted on 3/6/19 at 8:36 am to
quote:

As a business owner of 20 years it seems like you have poor time management if you think non essential phone calls and messaging after hours is acceptable.



Now you move the goal post when called on your BS.

I decide what isn't essential for me and delegate the rest out to the proper people. Anything they feel I need to be involved in they know to call or text me no matter when it is. I trust them to make the right decision otherwise.

Maybe you should learn to be a better custodian of your business instead of passively aggressively crying on a message board.
Posted by baldona
Florida
Member since Feb 2016
24439 posts
Posted on 3/6/19 at 8:37 am to
quote:

Texting is a tremendously efficient way to handle minor business and the young people see it and use it. You old frickers need to catch up


I am 34 lol. Texting is fine, during normal business hours.

Again, its the 6:30am text on Saturday morning from my overnight custodian that is saying "job is done".

There is a time and place for everything.

Its really no different then sending an email about "the building is on fire get out!".
Posted by stout
Porte du Lafitte
Member since Sep 2006
184470 posts
Posted on 3/6/19 at 8:38 am to
quote:

Again, its the 6:30am text on Saturday morning from my overnight custodian that is saying "job is done".




This is what is still bothering you 3 days later? Seriously?

Geez...
Posted by Mo Jeaux
Member since Aug 2008
64531 posts
Posted on 3/6/19 at 8:38 am to
Modern day business. It just is. Have to manage it.
Posted by baldona
Florida
Member since Feb 2016
24439 posts
Posted on 3/6/19 at 8:38 am to
quote:

I decide what isn't essential for me and delegate the rest out to the proper people.


Exactly, so now you are moving the goalpost. Nice try though. I'm the only employee in a management role. So what would you suggest now?
Posted by baldona
Florida
Member since Feb 2016
24439 posts
Posted on 3/6/19 at 8:39 am to
quote:

This is what is still bothering you 3 days later? Seriously?

Geez...


That was an example, I got one today at 6:45am.

Its not a huge deal, thus the "first world problem of the day".....as in sarcasm. Lighten up Frances.
Posted by WHATDOINO
Member since Dec 2008
7061 posts
Posted on 3/6/19 at 8:40 am to
quote:


Doubtful because if you did you would understand that as a small business owner there aren't really things as normal business hours for small business owners. I have been self employed for going on 20 years now and have never complained about work outside of "normal business hours" because I know it comes with the territory.



This x10000.

You better get with it or you wont have it long. I look at it as at least they are calling and i do what it takes.

Posted by Joshjrn
Baton Rouge
Member since Dec 2008
33385 posts
Posted on 3/6/19 at 8:40 am to
If your employees think they need to text you every time a task is completed, have you considered that you might be a micromanaging a-hole?

Serious question.
This post was edited on 3/6/19 at 8:41 am
Posted by DownshiftAndFloorIt
Here
Member since Jan 2011
72706 posts
Posted on 3/6/19 at 8:40 am to
Hire a manager or deal with it or do what I did and tell them don't call/text me about dumb shite.
Posted by Slagathor
Makin' jokes about your teeny tiny
Member since Jul 2007
39015 posts
Posted on 3/6/19 at 8:40 am to
You can change the settings on your phone.

You can turn off read receipts and not have it blast “Who Let the Dogs Out” at max volume every time you get a text.
Posted by Mr Clean
Power I-Formation
Member since Aug 2006
53647 posts
Posted on 3/6/19 at 8:40 am to
I saw a guy at a previous job get fired after he accidentally responded to a group text saying he was about to roll up a blunt.
Posted by Strannix
C.S.A.
Member since Dec 2012
54203 posts
Posted on 3/6/19 at 8:41 am to
Are you talking about customers? If you are enjoy brankruptcy
Posted by TeddyPadillac
Member since Dec 2010
30719 posts
Posted on 3/6/19 at 8:45 am to
People that text or call me after business hours with non emergencies aggravate the crap out of me, and i'm pretty honest with them how i feel about it. I have zero problem handling issues that need handling no matter what time of day it is. I've answered the phone on the 4th of July from a good customer of mine. Emergency situation and i left the pool party I was at to handle the situation. I answered a call on Christmas day from some jackass that was just calling to tell me to work up a quote for him when i get back in the office. He got that quote mid january after he called to remind me about it, even though i could have gotten it to him the next day. One of those calls was necessary, the other could have been done in an email.

Get a life outside of work. i have one, so quit fricking bothering me outside of working hours. Whatever you have to say can wait until the morning, and if you think it can't wait, then send an email. Have some respect for other peoples personal lives. I choose to work outside normal business hours on my computer sometimes, and that's my choice to do so and when i do so. other people telling me when to do that grinds my gears.
Posted by baldona
Florida
Member since Feb 2016
24439 posts
Posted on 3/6/19 at 8:46 am to
quote:

You can change the settings on your phone.

You can turn off read receipts and not have it blast “Who Let the Dogs Out” at max volume every time you get a text.


My sarcastic rant was not a question of how to handle this, I'm well aware of all of your suggestions I do appreciate it though.

My rant was simply that there is a time and place for all means of communication. Non essential texts and phone calls after hours is no different then sending an email about an emergency. Its very simple to understand what method should be used.

There is just a good portion of our population that loves to text for everything.
Posted by Slagathor
Makin' jokes about your teeny tiny
Member since Jul 2007
39015 posts
Posted on 3/6/19 at 8:51 am to
Well you’ve failed to properly vet and control the people that have your cell phone number. It doesn’t sound like leadership or communication are your strongest skills.
Posted by wasteland
City of peace
Member since Apr 2011
5923 posts
Posted on 3/6/19 at 8:54 am to
If its not an emergency, i never respond after hours. My boss is bad about it. He also calls at like 8 and is confused when i dont answer.

A client or vendor hardly gets my cell # and I'll tell them to email me the next business day
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